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Beauty & Well-being

MOSSO

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104 reviews

3.4104 reviews
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About MOSSO

Data updated
Website
mosso.ai
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
104 reviews
Replies to negative
100% (34/34)
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About this business

MOSSO is your personal fashion stylist, designed to help you build a wardrobe you actually love - effortlessly, every day.What MOSSO does for you:Daily outfit suggestions - wake up to looks curated just for you, no decision fatiguePersonalized color analysis - discover which colors make you shineExpert style advice - guidance tailored to your body type, lifestyle, and tasteCapsule wardrobe building - fewer pieces, more outfits, zero overwhelmWhy MOSSO?Most people own plenty of clothes but still feel like they have nothing to wear. MOSSO solves that. By learning your unique preferences, body type, and daily lifestyle, MOSSO delivers recommendations that feel genuinely personal. Whether you're refreshing your look, building a smarter wardrobe, or just figuring out what to wear today, MOSSO adapts to you and gets better the more you use it.Your style companion, every day.

Written by the business, not verified by us.

Is MOSSO legit?

MOSSO (mosso.ai) has a 3.4 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 29% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, User experience, Refund. Last updated 2026-08-12.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Consumers regularly find the styling advice, color analysis, and detailed shopping guides very helpful for putting together everyday looks. People also appreciate the clear information, user friendly website structure, and practical daily wardrobe tasks provided on the platform. However, some reviewers were not happy with unexpected subscription charges and the complete difficulty of securing refunds. Consumers also noted that certain outfit suggestions did not match their personal style or individual archetype preferences. Others felt frustrated because they could not easily change settings, update preferences, or customize the provided clothing options.

Auto-generated from all reviews of this business. For reference only.

What people say

Good suggestions for a classic wardrobe…

Good suggestions for a classic wardrobe upgrade. Didn't like the ai avatar model. See looked nothing like me even though I added my appearance, size and measurements. I uploaded an image of myself and that came out even worse.

Reply from MOSSO2026-08-09

Hi Priscilla Holmes, Thank you for your review and for sharing your experience with MOSSO. We’re glad to hear you’re generally happy with it, and we appreciate your feedback on the areas you feel could be improved. We take all feedback seriously as it helps us refine and improve MOSSO over time. Warm regards, MOSSO Team

Exceptionally quick time of response

Exceptionally quick time of response ! Only a few minutes!

Reply from MOSSO2026-08-08

Hi Julie, Thank you for your review and for choosing MOSSO. We’re glad to hear you’re enjoying it and appreciate you taking the time to share your feedback. Warm regards, MOSSO Team

I love being able to snap a picture and…

I love being able to snap a picture and ask a stylist before I purchase an article of clothing.

Reply from MOSSO2026-08-08

Hi Kathy Miller, Thank you for your review and for choosing MOSSO. We’re glad to hear you’re enjoying it and appreciate you taking the time to share your feedback. Warm regards, MOSSO Team

I never could got app BETTY

I never could got app BETTY. breaux

Reply from MOSSO2026-08-08

Hi Betty Breaux, Thank you for your review and for sharing your experience with MOSSO. We’re glad to hear you’re generally happy with it, and we appreciate your feedback on the areas you feel could be improved. We take all feedback seriously as it helps us refine and improve MOSSO over time. Warm regards, MOSSO Team

I loved working with a stylist

I loved working with a stylist. She had ideas and explained why certain things looked good on me and why I didn’t like other things. I wish there was a place to put in requirements, like no heels.

Reply from MOSSO2026-08-08

Hi Betty, Thank you for your review and for choosing MOSSO. We’re glad to hear you’re enjoying it and appreciate you taking the time to share your feedback. Warm regards, MOSSO Team

What nonsense told them I’m a plus size…

What nonsense told them I’m a plus size 67 year old now seeing mini dresses from Zara and cowboy boots 🤣🤣🙄😡waste of time and money Have just tried to contact this company by email surprisingly the email bounced back unrecognised domain tadahh stay away

Reply from MOSSO2026-08-08

Hi Lynne howard, We sincerely apologize for such unpleasant experience. Since we can't identify your MOSSO order through TrustPilot's data privacy settings, please email us at [email protected] with reference number LYNNEHOWARD334490. This reference number will allow us to quickly identify your account and ensure a swift resolution of this situation. Best regards, MOSSO Team

Nice option to help build a new wardrobe

Able to see different styles and color outfits. Pairs pieces to make it easier to shop for outfits. Links to websites so you can buy outfit if you really like it. I struggle with putting outfits together

Reply from MOSSO2026-08-08

Hi Sarah, Thank you for your review and for sharing your experience with MOSSO. We’re glad to hear you’re generally happy with it, and we appreciate your feedback on the areas you feel could be improved. We take all feedback seriously as it helps us refine and improve MOSSO over time. Warm regards, MOSSO Team

BUYER BEWARE!

This is basically a scam. I authorized a small fee and all of a sudden I have a 54$ subscription that I did not authorize. The advice provided by the site was very basic, nothing really. I requested a refund...but have not recieved it. BUYER BEWARE!

Reply from MOSSO2026-08-08

Hi Betsy Enloe, We sincerely apologize for such unpleasant experience. Since we can't identify your MOSSO order through TrustPilot's data privacy settings, please email us at [email protected] with reference number BETSYENLOE478814. This reference number will allow us to quickly identify your account and ensure a swift resolution of this situation. Best regards, MOSSO Team

During the time that I used Mosso I…

During the time that I used Mosso I felt that it was a good company with useful information!

Reply from MOSSO2026-08-08

Hi Carla, Thank you for your review and for choosing MOSSO. We’re glad to hear you’re enjoying it and appreciate you taking the time to share your feedback. Warm regards, MOSSO Team

This did not work for me

This did not work for me. The colors and styles were not anything that I liked or that suited my tastes and lifestyle

Reply from MOSSO2026-08-08

Hi Lora Lockwood, We sincerely apologize for such unpleasant experience. Since we can't identify your MOSSO order through TrustPilot's data privacy settings, please email us at [email protected] with reference number LORALOCKWOOD291914. This reference number will allow us to quickly identify your account and ensure a swift resolution of this situation. Best regards, MOSSO Team

it provided new insights on styles and…

it provided new insights on styles and colors I never thought they siuted me.

Reply from MOSSO2026-08-08

Hi Mary Anne Zammit, Thank you for your review and for sharing your experience with MOSSO. We’re glad to hear you’re generally happy with it, and we appreciate your feedback on the areas you feel could be improved. We take all feedback seriously as it helps us refine and improve MOSSO over time. Warm regards, MOSSO Team

Not sure about it yet

Not sure about it yet. I hate my sagging upper arms showing.

Reply from MOSSO2026-08-08

Hi Susie, Thank you for your honest review, and we're sorry the experience didn’t fully meet your expectations. We’d genuinely love to understand how we could have done better. Please feel free to write to us at [email protected], and we’ll personally look into it for you. Warm regards, MOSSO Team

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