MOSSO is your personal fashion stylist, designed to help you build a wardrobe you actually love - effortlessly, every day.What MOSSO does for you:Daily outfit suggestions - wake up to looks curated just for you, no decision fatiguePersonalized color analysis - discover which colors make you shineExpert style advice - guidance tailored to your body type, lifestyle, and tasteCapsule wardrobe building - fewer pieces, more outfits, zero overwhelmWhy MOSSO?Most people own plenty of clothes but still feel like they have nothing to wear. MOSSO solves that. By learning your unique preferences, body type, and daily lifestyle, MOSSO delivers recommendations that feel genuinely personal. Whether you're refreshing your look, building a smarter wardrobe, or just figuring out what to wear today, MOSSO adapts to you and gets better the more you use it.Your style companion, every day.
Written by the business, not verified by us.MOSSO (mosso.ai) has a 3.4 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 29% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, User experience, Refund. Last updated 2026-08-12.
Most reviewers were somewhat happy with their experience overall. Consumers regularly find the styling advice, color analysis, and detailed shopping guides very helpful for putting together everyday looks. People also appreciate the clear information, user friendly website structure, and practical daily wardrobe tasks provided on the platform. However, some reviewers were not happy with unexpected subscription charges and the complete difficulty of securing refunds. Consumers also noted that certain outfit suggestions did not match their personal style or individual archetype preferences. Others felt frustrated because they could not easily change settings, update preferences, or customize the provided clothing options.
Auto-generated from all reviews of this business. For reference only.It confirms thoughts that I already had about my wardrobe selections.
Hi James F Stuart Jr, Thank you for your review and for sharing your experience with MOSSO. We’re glad to hear you’re generally happy with it, and we appreciate your feedback on the areas you feel could be improved. We take all feedback seriously as it helps us refine and improve MOSSO over time. Warm regards, MOSSO Team
I have gone through the process and paid the 28 days and received several emails from them, none of which gets me to my profile. It just takes you round in circles without giving you anything. Don’t bother it’s just a con
Hi Helen, We sincerely apologize for such unpleasant experience. Since we can't identify your MOSSO order through TrustPilot's data privacy settings, please email us at [email protected] with reference number HELEN517794. This reference number will allow us to quickly identify your account and ensure a swift resolution of this situation. Best regards, MOSSO Team
Customer Support I was finding it difficult to find something on my plan. I emailed the company and within 10 minutes, I received a response. This happened about 5-6 times. I have NEVER had such responsive customer service. This was wonderful!!!!!
Hi Jane Utterback, Thank you for your review and for choosing MOSSO. We’re glad to hear you’re enjoying it and appreciate you taking the time to share your feedback. Warm regards, MOSSO Team
The AI try-on could use some improvement, but everything else is great! Color matching, body shape, style report, and the fun little tasks it gives you to help revamp your wardrobe.
Hi mckashyl, Thank you for your review and for sharing your experience with MOSSO. We’re glad to hear you’re generally happy with it, and we appreciate your feedback on the areas you feel could be improved. We take all feedback seriously as it helps us refine and improve MOSSO over time. Warm regards, MOSSO Team
Extremely deceptive and made it difficult to get my money back.
Hi DMM, Thank you for your honest review, and we're sorry the experience didn’t fully meet your expectations. We’d genuinely love to understand how we could have done better. Please feel free to write to us at [email protected], and we’ll personally look into it for you. Warm regards, MOSSO Team
Beware! This company rechecks boxes and services if you make any changes to your first-time purchase at checkout. You find yourself agreeing to services that you don't want because you don't see that they have rechecked a box for more items. When you go to cancel or dispute, they just offer you a 50% off refund that doesn't arrive. Stay away.
Hi Paul N., We sincerely apologize for such unpleasant experience. Since we can't identify your MOSSO order through TrustPilot's data privacy settings, please email us at [email protected] with reference number PAULN.152873. This reference number will allow us to quickly identify your account and ensure a swift resolution of this situation. Best regards, MOSSO Team
If I could leave ZERO stars I would! I purchased the subscription on 7/14/26 with a 30-Day Money-Back Guarantee. Not satisfied? Full refund. Zero risk. Since today is within the 30-day window, I cannot get the app to work and I have not used their service, I am entitled to a full refund. I was able to execute the cancellation, however there is nowhere on the site to select to get a refund. And their policy says they give no refunds! I'll be calling consumer fraud in the morning. Save yourself the aggravation!
Hi Denise Waldrep, We sincerely apologize for such unpleasant experience. Since we can't identify your MOSSO order through TrustPilot's data privacy settings, please email us at [email protected] with reference number DENISEWALDREP579942. This reference number will allow us to quickly identify your account and ensure a swift resolution of this situation. Best regards, MOSSO Team
You are helping people feel better about themselves by dressing appropriately. It may seem silly but feeling good about yourself and encouragement on how to learn more Its was the best app and wonderful with an avatar and style help.
Hi Brenda Gallant, Thank you for your review and for choosing MOSSO. We’re glad to hear you’re enjoying it and appreciate you taking the time to share your feedback. Warm regards, MOSSO Team
Too vague Sometimes completely wrong Wrong questions or algorithm A 72 year old woman was told shorts and midriff baring top was “on point.”
Hi suann claunch, We sincerely apologize for such unpleasant experience. Since we can't identify your MOSSO order through TrustPilot's data privacy settings, please email us at [email protected] with reference number SUANNCLAUNCH938869. This reference number will allow us to quickly identify your account and ensure a swift resolution of this situation. Best regards, MOSSO Team
Loved the app. I feel like people are missing something really important by not trying mosso. 10/10 made my life easier
Hi mahdi mansoori, Thank you for your review and for choosing MOSSO. We’re glad to hear you’re enjoying it and appreciate you taking the time to share your feedback. Warm regards, MOSSO Team
I appreciate that this app could be very useful for some. It confirmed what I already know about my colours and style.
Hi Howaida Sorour, We sincerely apologize for such unpleasant experience. Since we can't identify your MOSSO order through TrustPilot's data privacy settings, please email us at [email protected] with reference number HOWAIDASOROUR151886. This reference number will allow us to quickly identify your account and ensure a swift resolution of this situation. Best regards, MOSSO Team
Hi Fragment Designer, Thank you for your review and for choosing MOSSO. We’re glad to hear you’re enjoying it and appreciate you taking the time to share your feedback. Warm regards, MOSSO Team
I appreciate the fashion advice and it was easy to cancel, thanks!
Hi Glenda Love, Thank you for your review and for choosing MOSSO. We’re glad to hear you’re enjoying it and appreciate you taking the time to share your feedback. Warm regards, MOSSO Team
I liked the fact they helped you pick the right clothes for your style.
Hi Andrea, Thank you for your review and for choosing MOSSO. We’re glad to hear you’re enjoying it and appreciate you taking the time to share your feedback. Warm regards, MOSSO Team
I really like that Mosso makes an avatar that looks like you and can actually show how the outfit would look on you. My avatar isn’t perfect but it’s close. You can add different things, like jewelry, purses, shoes, etc., or take them away. They give you pointers on what colors look best on you, styles, fabrics, etc. I was a little disappointed when it said I was The Mother, the images I was getting was a frumpy older lady 😂. I’m getting older but not ready to wear the frumpy clothes! I was pleasantly surprised to see some nice outfits that I wouldn’t have expected for this archetype and the suggestions match things I’ve already learned work best for my body type. I’ve noticed two cons about Mosso, though. I’m a size 22/24/3X and the more changes they make to my outfits, the slimmer my avatar gets. Seriously! Sometimes my avatar ends up looking like a size 10! I wish it would stay consistent. Also, if you make changes to the outfit, they only save the original outfit to your wardrobe. Overall, I like Mosso. I wish they had an app instead of a website though.
Hi JT, Thank you for your review and for sharing your experience with MOSSO. We’re glad to hear you’re generally happy with it, and we appreciate your feedback on the areas you feel could be improved. We take all feedback seriously as it helps us refine and improve MOSSO over time. Warm regards, MOSSO Team
Quick, helpful snd fair response!
Hi Rita Carmichael, Thank you for your review and for choosing MOSSO. We’re glad to hear you’re enjoying it and appreciate you taking the time to share your feedback. Warm regards, MOSSO Team
Scam, scam, scam! They charge you money for months even after ending the service. And the cost is 50 dollars a month - for absolutely nothing! Do not subscribe - WARNING!
Hi Ann-marie Uusikartano, We sincerely apologize for such unpleasant experience. Since we can't identify your MOSSO order through TrustPilot's data privacy settings, please email us at [email protected] with reference number ANN-MARIEUUSIKARTANO106457. This reference number will allow us to quickly identify your account and ensure a swift resolution of this situation. Best regards, MOSSO Team
This “app” is a total waste of money. First, the capsules they prepare for you are hideous. I’m 66 and the clothes they picked out for me are things not even my daughters would wear. I chose to make my own capsule. 3 out of the six items were unavailable. Two of the other items had such bad reviews no one in their right mind would order them. The last item was a red sweater on clearance from Land’s End. I bought it because it was reduced to $18.70 and I needed a red tip for Christmas. Don’t get hooked into joining. Not worth a single penny
Hi Dianne Brangaitis, We sincerely apologize for such unpleasant experience. Since we can't identify your MOSSO order through TrustPilot's data privacy settings, please email us at [email protected] with reference number DIANNEBRANGAITIS514689. This reference number will allow us to quickly identify your account and ensure a swift resolution of this situation. Best regards, MOSSO Team
I was never able to figure out how to use your App. So I cancelled.
Hi Sherry Kraft, Thank you for your review and for sharing your experience with MOSSO. We’re glad to hear you’re generally happy with it, and we appreciate your feedback on the areas you feel could be improved. We take all feedback seriously as it helps us refine and improve MOSSO over time. Warm regards, MOSSO Team
Hi Karen K Mora, We sincerely apologize for such unpleasant experience. Since we can't identify your MOSSO order through TrustPilot's data privacy settings, please email us at [email protected] with reference number KARENKMORA926420. This reference number will allow us to quickly identify your account and ensure a swift resolution of this situation. Best regards, MOSSO Team
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