MOSSO is your personal fashion stylist, designed to help you build a wardrobe you actually love - effortlessly, every day.What MOSSO does for you:Daily outfit suggestions - wake up to looks curated just for you, no decision fatiguePersonalized color analysis - discover which colors make you shineExpert style advice - guidance tailored to your body type, lifestyle, and tasteCapsule wardrobe building - fewer pieces, more outfits, zero overwhelmWhy MOSSO?Most people own plenty of clothes but still feel like they have nothing to wear. MOSSO solves that. By learning your unique preferences, body type, and daily lifestyle, MOSSO delivers recommendations that feel genuinely personal. Whether you're refreshing your look, building a smarter wardrobe, or just figuring out what to wear today, MOSSO adapts to you and gets better the more you use it.Your style companion, every day.
Written by the business, not verified by us.MOSSO (mosso.ai) has a 3.4 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 29% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, User experience, Refund. Last updated 2026-08-12.
Most reviewers were somewhat happy with their experience overall. Consumers regularly find the styling advice, color analysis, and detailed shopping guides very helpful for putting together everyday looks. People also appreciate the clear information, user friendly website structure, and practical daily wardrobe tasks provided on the platform. However, some reviewers were not happy with unexpected subscription charges and the complete difficulty of securing refunds. Consumers also noted that certain outfit suggestions did not match their personal style or individual archetype preferences. Others felt frustrated because they could not easily change settings, update preferences, or customize the provided clothing options.
Auto-generated from all reviews of this business. For reference only.I cancelled my subscription and asked for a refund. The team were extremely helpful and friendly. I am just not ready for this kind of thing and they completely understand.
Hi Tanya Smith, Thank you for your review and for choosing MOSSO. We’re glad to hear you’re enjoying it and appreciate you taking the time to share your feedback. Warm regards, MOSSO Team
I appreciate not only the color palette but also the color pairings; the styling appropriate for your body shape; and the shopping guide. If the automatic assignments doesn’t feel quite right there are options for input and tweaking. That was a game changer for me!
Hi Nancy Mazurowski, Thank you for your review and for choosing MOSSO. We’re glad to hear you’re enjoying it and appreciate you taking the time to share your feedback. Warm regards, MOSSO Team
The analysis questionnaire pegged my colour palette perfectly but the suggested outfits each day were often not in my colours and the styles tended to be "matronly" for my Mother feminine archetype. Mostly not what I would want to wear. The daily challenges were good practical steps but I had prior knowledge of these wardrobe editing ideas.
Hi Mandy Lawless, Thank you for your honest review, and we're sorry the experience didn’t fully meet your expectations. We’d genuinely love to understand how we could have done better. Please feel free to write to us at [email protected], and we’ll personally look into it for you. Warm regards, MOSSO Team
I never received anything from you so it was a total rip off of my money
Hi Suzanne, We sincerely apologize for such unpleasant experience. Since we can't identify your MOSSO order through TrustPilot's data privacy settings, please email us at [email protected] with reference number SUZANNE299439. This reference number will allow us to quickly identify your account and ensure a swift resolution of this situation. Best regards, MOSSO Team
The representative was professional and prompt - very helpful. Thank you!
Hi Kim Beckett, Thank you for your review and for choosing MOSSO. We’re glad to hear you’re enjoying it and appreciate you taking the time to share your feedback. Warm regards, MOSSO Team
I did not use it and found myself being charged for another month. I thought it was a week trial. Did not need to find myself paying almost $50 for a month. I found it to be ridiculous charge.
Hi Ken, Thank you for your honest review, and we're sorry the experience didn’t fully meet your expectations. We’d genuinely love to understand how we could have done better. Please feel free to write to us at [email protected], and we’ll personally look into it for you. Warm regards, MOSSO Team
I would like more of my colourssome of items seem dated to me
Hi Hannah, Thank you for your review and for choosing MOSSO. We’re glad to hear you’re enjoying it and appreciate you taking the time to share your feedback. Warm regards, MOSSO Team
Great app! I enjoyed using it. The interface is simple and easy to understand. It is a useful and enjoyable experience. I recommend this app.
Hi Tati, Thank you for your review and for choosing MOSSO. We’re glad to hear you’re enjoying it and appreciate you taking the time to share your feedback. Warm regards, MOSSO Team
I have been very pleased with this site so far. Each stylist has listened to my comments and corrected/changed what I didn’t like. I always end up with very sweet outfits. Just wish I knew where to buy them. The only thing I would like to see is the stylists knowing right away that I am very petite and my age. I usually have to tell them, then they make the change
Hi customer, Thank you for your review and for choosing MOSSO. We’re glad to hear you’re enjoying it and appreciate you taking the time to share your feedback. Warm regards, MOSSO Team
Not for me.It did not have clothing I was interested in. I will ad that I am over 55 and this could be why?
Hi Charlotte, We sincerely apologize for such unpleasant experience. Since we can't identify your MOSSO order through TrustPilot's data privacy settings, please email us at [email protected] with reference number CHARLOTTE298159. This reference number will allow us to quickly identify your account and ensure a swift resolution of this situation. Best regards, MOSSO Team
This app is helping me organize my closet and build a wardrobe that really works for me
Hi Gail, Thank you for your review and for sharing your experience with MOSSO. We’re glad to hear you’re generally happy with it, and we appreciate your feedback on the areas you feel could be improved. We take all feedback seriously as it helps us refine and improve MOSSO over time. Warm regards, MOSSO Team
The outfits shown are great fit for me. I would have never thought to put some of the colours together or to choose certain outfits for myself. The only thing that needs to be fixed is being able to see the outfits that stylists save for you or being able to call up all the chats you have had with stylists so you can see the outfits they had put together.
Hi Angela Tofflemire, Thank you for your review and for choosing MOSSO. We’re glad to hear you’re enjoying it and appreciate you taking the time to share your feedback. Warm regards, MOSSO Team
Mosso lures one in with promises of discovering your Style Architype that will, of course, change your lofe and how you are perceived by the world. However they do not reveal any Archetypal information, merely general style information which is available for free on Youtube. Do not waste your money?
Hi Ellen, We sincerely apologize for such unpleasant experience. Since we can't identify your MOSSO order through TrustPilot's data privacy settings, please email us at [email protected] with reference number ELLEN833491. This reference number will allow us to quickly identify your account and ensure a swift resolution of this situation. Best regards, MOSSO Team
I have already canceled. None of the outfits offered were clothes I would wear.
Hi Jenn, We sincerely apologize for such unpleasant experience. Since we can't identify your MOSSO order through TrustPilot's data privacy settings, please email us at [email protected] with reference number JENN451863. This reference number will allow us to quickly identify your account and ensure a swift resolution of this situation. Best regards, MOSSO Team
I have been billed 3 months in a row for something I never signed up for. Last month I cancelled whatever it is they had me for by email and yet I’m billed 57.60 again!!! No one fill out any questionnaire bc they will hack you. I will be contacting my bank and reporting the fraudulent charges
Hi Tammy Hill, We sincerely apologize for such unpleasant experience. Since we can't identify your MOSSO order through TrustPilot's data privacy settings, please email us at [email protected] with reference number TAMMYHILL361282. This reference number will allow us to quickly identify your account and ensure a swift resolution of this situation. Best regards, MOSSO Team
I did not have the best experience. I felt they were dressing me in old lady clothes that would have looked horrible on my body and color choices were not for me. I enjoyed chatting with someone to help, but none of the outfits were modern enough for me
Hi Jeanie Ciruzzi, Thank you for your honest review, and we're sorry the experience didn’t fully meet your expectations. We’d genuinely love to understand how we could have done better. Please feel free to write to us at [email protected], and we’ll personally look into it for you. Warm regards, MOSSO Team
I think a full refund would have been appropriate, but I understand that it was not possible, and you made a good attempt to satisfy me
Hi Judy Peterson , Thank you for your review and for sharing your experience with MOSSO. We’re glad to hear you’re generally happy with it, and we appreciate your feedback on the areas you feel could be improved. We take all feedback seriously as it helps us refine and improve MOSSO over time. Warm regards, MOSSO Team
I didn't like how right out the gate. There are 2 one time charges thats mandatory to pay. Other wise your not getting to see your results of your type. Which I might add.... What is my Type. I'm yet to see it. Or did I overlooked
Hi Teresa M Ramirez, Thank you for your honest review, and we're sorry the experience didn’t fully meet your expectations. We’d genuinely love to understand how we could have done better. Please feel free to write to us at [email protected], and we’ll personally look into it for you. Warm regards, MOSSO Team
Hi JustAnswer Customer, Thank you for your review and for choosing MOSSO. We’re glad to hear you’re enjoying it and appreciate you taking the time to share your feedback. Warm regards, MOSSO Team
It didn’t really help me. Too many hidden expenses. I know the colors I like. Not enough communications about what you need. I felt confused trying to figure out what I was supposed to do & what I did find was through trial & error.
Hi Aurora A Mata, Thank you for sharing your feedback, and we're sorry the experience didn’t quite meet your expectations. We’d truly appreciate the opportunity to make things right. Please reach out to our team at [email protected], and we’ll personally look into it for you. Warm regards, MOSSO Team
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