Probably the best eco-friendly…
Probably the best eco-friendly packaging company online. Great prices and super friendly service. Helped me get my business something that a competitor was out of AND it was cheaper. Will be back! - DM
About Good Start Packaging
Data updated- Website
- goodstartpackaging.com
- Category
- Construction & Manufacturing
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 2 reviews
- Replies to negative
- 100% (6/6)
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About this business
Since 2009, Good Start Packaging has been on a mission to inspire people to be more conscious about their use of disposable plastic while helping foodservice operators build sustainable, successful businesses.We offer one of the widest selections of compostable packaging products for the foodservice industry and are committed to creating a better world. We're a mission-driven B Corp and donate 20% of profits to charitable organizations working to feed communities, advance human rights, and protect the planet.100% Sustainable Products Mission-Driven B Corp. 20% of Profits Donated to Humanitarian & Environmental Causes.Fast, Nationwide Shipping. Warehouses Across the U.S.Wholesale Pricing. No Case Minimums. Bulk & Volume Discounts.Client-Service Obsessed. Thousands of 5-Star Reviews.Explore our collection of plant-based, functional, and sustainable products that will beautifully showcase your food and drinks at goodstartpackaging.com
Written by the business, not verified by us.Is Good Start Packaging legit?
Good Start Packaging (goodstartpackaging.com) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-11.
What people say
king bob
ALL HAIL KING BOB
Reply from Good Start Packaging2026-03-10
We’d like to understand your reasoning for leaving a 1-star review, but "king bob is king" doesn't tell us much. Could you please share your order number, the email used for the purchase, or any information about your experience so we can help? Thank you!
Great service
Reply from Good Start Packaging2025-06-26
Hi Jacquelyn! Thank you for correcting this review! We appreciate it!
Wrong product sent, no refund available
I've been using them since they first popped up, I have been ordering the fiber 2 ounce cups for a couple of years. Last time I ordered the new cups had obviously been redesigned and the lids they sent did not fit. When I contacted them they thought I was just bored and looking for something to do. I sent them videos, photos of packages,ect, over a few weeks but they did not believe me. I had customers do videos, they still didn't budge. (WHY???) PLUS they told me that since I had opened the box they could not be returned. Anyway, found another company that sold the same product and they told me the cups AND lids had been redesigned so I bought the new lids from them and they fit great. (They did say they would refund me on one case but it never happened) Anyway, 10/10 would NOT recommend. Emotionally and financially exhausting.
Reply from Good Start Packaging2023-02-21
Hi Debora, thanks a lot for leaving us a review. I want to apologize if there was a misunderstanding during the order process. We're curious why you left such a poor rating given we fully refunded the entire order, sent you a new replacement case free-of-charge and then gave you a 20% coupon. I entirely understand providing details about the defective product is a nuisance so once we realized that was a problem for you, we did what we thought was best and fully refunded, replaced the case and supplied you with the coupon. I hope that you can forgive us as we'd love to keep you you as valued client. Please reach out to [email protected] if you have any questions or concerns. =) Evan The Good Start Packaging Team
It’s far my favorite gym gear brand
It’s far my favorite gym gear brand. Great product with a great costumer services . The model for success. Thanks for all your help
I wish I could give them a 0-star…
I wish I could give them a 0-star review! If you want to purchase something from them, note that they really do not have a return policy and that's a lie! I purchased 800 containers for my home kitchen business. When they arrived I noticed that Lids were not part of it; however, they had a container with a lid to promote that container. I noticed that I missed reading the fine print that lids are not included so I read their return policy and saw that they have a warehouse 5 miles away. I emailed and ask if I can drop them there and they told me No and I should pay for the shipping fee. I accepted to pay the shipping fee and again the gentleman who was helping me told me I also need to pay a 15% stocking fee that was not written on their website as part of their return process
Reply from Good Start Packaging2021-10-20
Hi Maryam, Thanks a lot for taking the time to review Good Start. I apologize for any confusion that may have taken place at time of ordering. Good Start Packaging does do our best to clearly state on each item's page that "Lids are sold separately". We do that with a "Lids Sold Separately" icon under the SKU and pricing. You can view that here: https://www.goodstartpackaging.com/fiber-tray-20-oz-8-8-x-6-8-x-1-7-400-count/ We also display that the lids are sold separately in the product description on each page, and list your lid options there. Given there are different styles of lids, coupled with the fact that some clients don't need the lids, we, like most suppliers, sell these separately. As for returning them, we can certainly take these back and waive the restock fee given it was a communication miscue and your first time ordering these. I do want to mention that our restocking fee is clearly listed in our Return Policy (https://www.goodstartpackaging.com/shipping-and-returns/). The only reason for this fee is so we can keep our prices low. For every returned item, there are additional costs involved with processing the return. Instead of raising our prices site-wide to make up for this cost, we charge a restocking fee for each returned item. Someone on my team will be reaching out to you shortly so we can find a quick resolution. Thanks again for taking the time to review us, Maryam. Best, Evan Geddes Client Services Manager Good Start Packaging
I have ordered from this company…
I have ordered from this company several times now over the last few years. Every time I experience professional, caring and helpful service. I receive almost immediate responses to any questions and the orders are shipped immediately.
Mark was very helpful and timely.
The products we have received from Good…
The products we have received from Good Start are of great quality so far. The fact that they are sustainable is what really matters to our business. The online ordering was convenient and easy to use. Thank you Good Start team.
Thank you 1,000x
Thank you 1,000x ! The containers are packaged perfectly. I should’ve ordered the caps sooner, but they’ll be here tomorrow. I appreciate the shipping process and fast turnaround. Im a one man operation supplying herbal, protein, ( and now, cold pressed juices) and drinks. These containers give my operation uniformity and even legitimacy vs the dollar tree containers! Thank you!
Great customer service
Great customer service! Dan has been very attentive, helpful, and quick to respond. He sent my samples right away. All the cups I have tried are of very good quality!
So far I really like their products
So far I really like their products. I'm ordering cups and bags for my business. Customer service was really helpful with questions I had. Very professional, I enjoy it. I love their eco-friendly line!
Reply from Good Start Packaging2021-09-03
Thanks a lot for the kind review, Jelena! We take a lot of pride in our client support and are so happy that your compostable items are working out for you! Best, Evan The Good Start Packaging Team
Read the fine print.
Read the fine print before buying! The boxes weren't a bad price but the lids are sold separately for $55 dollars more! Not worth returning because they want you to pay shipping and a restocking fee. Plus no guarantee you'll get your money if something is deemed wrong with the packaging. Lesson learned. Only good note, ships fast.
Reply from Good Start Packaging2021-09-02
Hello, I'm really sorry you weren't happy with the fact lids aren't included. They are sold like this as many clients don't use the lids. We do our best to clearly list this on the product page. Please let us know if there's anything we can do to help out. The Good Start Packaging Team
Fantastic AND Eco Friendly!
I paid $0.50 a sample and $8.80 in shipping. So for just over $13, I received 7 bowls and 3 spoons to try. The items came in a reusable box, with compostible packing. I water (4 ounces) tested the bowls for 24 hours to make sure it could hold up with minimum absorbs, zero leakage and no wall damage... it did (lost half an ounce). They were shipped by USPS. They took 3 days to arrive... I'm sure larger orders would be shipped via FedEx or UPS ... over all, this product, to us is 5 stars and worth every red cent. This will be our goto product for our food truck.
Reply from Good Start Packaging2021-09-02
Thanks so much for the kind review. We really appreciate it and we love having a new food truck join the GSP family! Evan The Good Start Packaging Team
Great service and shipped on time
I love the turn around time from…
I love the turn around time from ordering to fulfillment! Not crazy about FedEx though.
Reply from Good Start Packaging2021-09-02
Thanks a lot for the review, Darell. Fedex has experienced some slowdowns but we're hoping that they get back to normal quickly. Evan The Good Start Packaging Team
Great products
Great products! I will order more.
Reply from Good Start Packaging2021-08-04
Thanks Yusuke, we really appreciate you taking the time to review Good Start. We look forward to working with you in the future! Best, Evan
Excellent customer service and…
Excellent customer service and turnaround time! Thank you for rushing our order to ensure they arrived on time for our event.
Reply from Good Start Packaging2021-08-04
Hi Sandra, thanks a lot for the kind review. We take a lot of pride in our customer service and turnaround times so this review means a lot. Thanks again! Best, Evan
We spent a lot of time sourcing a…
We spent a lot of time sourcing a company that could supply a quality, reliable product that met all our needs. Good Start Packaging discussed their products at length with us as the opening date of Oz Coffee Bar approached. We have been using their products for almost a year now and love them. Environmentally conscious guests recognize and compliment the products as well. Thank you!
Reply from Good Start Packaging2021-08-04
Well thank you, Savannah. We're so happy that our products are working out for you. You should be applauded as well for being so environmentally conscious! We love working with the Oz team, too. Best, Evan
Happy with the purchase
The cups and straws are sturdy and very functional.
Reply from Good Start Packaging2021-08-04
Thanks a lot for the nice review, Ben. We really appreciate and are glad your compostable straws and cups are working well for you! Best, Evan
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