很棒的蜡烛和客户服务。
我对鹅溪的经历感到非常高兴！蜡烛的味道绝对令人惊叹，让整个房子充满香味。不幸的是，我的一些蜡烛在运输过程中破裂了，但他们的客户服务非常出色。我提交了一张支持票，他们很快做出了回应，毫不费力地更换了损坏的蜡烛。 找到一家支持其产品并真正重视客户的公司令人耳目一新。凭借令人难以置信的香味、卓越的品质和一流的客户服务，Goose Creek 无疑赢得了忠实的客户。强烈推荐！
About Goose Creek
Data updated- Website
- goosecreekcandle.com
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 215 reviews
- Replies to negative
- 67% (16/24)
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About this business
Create a warm, inviting atmosphere in every room of your home with artisanal scented candles and other ambiance-enhancing fragrance products from Goose Creek.
Is Goose Creek legit?
Goose Creek (goosecreekcandle.com) has a 4.4 out of 5 rating on OK.one, based on 215 user reviews collected here. It is listed under Home & Garden and its reputation is good. 83% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 67% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-11.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredible variety of amazing, long-lasting fragrances and the exceptionally fair prices. Reviewers also deeply appreciate the secure packaging and prompt delivery service for their everyday orders. People often mention how easy it is to discover wonderful gifts for friends and family. However, some customers also noted significant delays with shipping times and occasional delivery service issues. A few people experienced broken items upon arrival or missing packages entirely during the transit. Some reviewers also mentioned that certain candles completely lacked a strong fragrance throw when burned.
Auto-generated from all reviews of this business. For reference only.What people say
我总是喜欢在……打折的时候买你的蜡烛。老实说，现在的日子很艰难，当蜡烛处于正常价格时，它们太贵了。
当你有特价商品时，我总是喜欢买你的蜡烛，它们总是闻起来很香，充满整个房间。我想我唯一的批评是。我更喜欢使用蜡烛加热器而不是燃烧它们，而且我发现在使用大多数蜡烛时，与烧毁它们相比，您会更快地失去气味。 不过，我不会反对你，因为所有蜡烛都会这样做，这就是为什么我仍然给你五颗星。
爱，爱，爱鹅溪❤️
我想尝试订购一次，看看体验如何以及产品的质量。 运输超快，蜡烛和蜡融化非常完美，作为一个几乎每晚都燃烧香薰蜡烛的人，价格是最好的。 一旦我发现我可以在浪费我不喜欢的蜡烛之前购买一包蜡熔体来测试气味，我就成为了未来的终身客户，并且成为任何询问我的美妙蜡烛来自哪里的人的代言人！
之前订购了很多
之前订购了很多。最后订单中的蜡烛已损坏，无法致电。 尝试在线笑话时没有代表，呼叫中心也没有提示。我猜只是吃成本，因为包装不好而不是托运人。
Reply from Goose Creek2026-07-31
Hi Jill! We're sorry to hear that your order arrived with damaged items and understand how frustrating that experience can be. We also apologize for the difficulty you experienced when trying to reach our support team. We'd like the opportunity to review your concerns further. Since we're unable to access order details through Trustpilot, please submit a support request using the link below: https://goosecreeksupport.zendesk.com/hc/en-us/requests/new Our team reviews all inquiries and typically responds within 24–48 business hours, depending on current support volume. We appreciate the opportunity to review your order and work toward a resolution. Thank you for bringing this to our attention. — Goose Creek Customer Support
在其他地方购买蜡烛
他们向您收取业务成本！他们不会接电话，你甚至投诉也得不到回复！我不在乎他们的产品质量如何！他们的客户服务为零！有数百万家公司销售蜡和蜡烛！去别的地方吧！再也不会和你一起购物了！！
Reply from Goose Creek2026-07-31
Hi Kim! We're sorry to hear about your experience and understand how frustrating it is when you're unable to get the assistance you need. We'd like the opportunity to review your concerns further. Since we're unable to access order details through Trustpilot, please submit a support request using the link below: https://goosecreeksupport.zendesk.com/hc/en-us/requests/new Our team reviews all inquiries and typically responds within 24–48 business hours, depending on current support volume. We appreciate the opportunity to review your experience and assist further. Thank you for bringing this to our attention. — Goose Creek Customer Support
没有香味的蜡烛！
我已经是长期客户了。 我发送了一封电子邮件通知客户服务，我收到了订单，其中三支蜡烛没有气味！我从来没有收到回复，但你问你怎么会这样！哈哈
Reply from Goose Creek2026-07-20
Hi Denise! We're sorry to hear that several of your candles did not meet your expectations and that you haven't received a response to your email. We'd like the opportunity to review your concerns further. Since we're unable to access order details through Trustpilot, please submit a support request using the link below so our team can assist you: https://goosecreeksupport.zendesk.com/hc/en-us/requests/new Our team reviews all inquiries and typically responds within 24–48 business hours, depending on current support volume. We appreciate the opportunity to review your experience and work toward a resolution. Thank you for bringing this to our attention. — Goose Creek Customer Support
快乐的长期客户
自从大约一年或更长时间前我看到一则广告以来，我一直是忠实的客户。我对鹅溪蜡烛很着迷，哈哈。没有其他蜡烛公司有如此多的蜡烛可供选择，但我购买的每一个蜡烛直到最后都是“强大的”。即使是一些知名的昂贵公司也有太多的蜡烛，强度不足以填满一个房间。 我希望他们能更快地送达，但是当送达的时候，我像个孩子一样听着 UPS 卡车的声音，哈哈。 我也给他们礼物。这是我的事
包装精美
包装精美，到达及时。迫不及待地想尝试所有的气味。物超所值👏👌👍
卓越的品质和精彩的…
卓越的品质和美妙的香气！ 我首先开始订购节日香水，然后尝试使用可调节分配器的室内香水 - 喜欢丁香！ 他们非常仔细地包装蜡烛，所以没有破损。 优质家居香氛的绝佳来源！
香气扑鼻的蜡烛和快速…
香味浓郁的蜡烛，交货快捷！ 喜欢促销，只是偶尔希望您可以在下一个订单中放入一份惊喜礼物。 谢谢
如果我得到我的……我会给它 5 颗星
如果我一直收到蜡烛，我会给它 5 颗星。我买了两支蜡烛。 Farmstead Melon、三芯蜡烛和粉红樱桃和开心果奶油三芯蜡烛（我真的很想要）。我从来没有得到过它们。我真的很困惑，因为有时我会通过我的邮政信箱或我的实际地址获取蜡烛。我不明白为什么我没有得到它们。我本来打算购买更多，但如果你不把它们寄给我，我为什么要这么做。
甚至更好...
我之前的订单有点混乱，很快就得到了解决。 我的新订单很完美。优惠的销售价格、绝佳的选择和非常感谢的较低运费。 很高兴尝试我所有新的夏季香水。 谢谢
很棒的蜡烛
很棒的蜡烛！我每天都在我的狗美容沙龙中使用这些产品，并且总是有人问我使用什么品牌！华丽的香气和出色的气味投射！
信任鹅溪
鹅溪对气味的描述非常出色。 您通常不会对蜡烛的香气表现感到惊讶。 Goose Creek 是一家始终如一地提供运输信息和包装的公司。 每支蜡烛均已交付到位并可供使用。
送货服务非凡
送货服务非常出色。 小心包装产品，并使用有良好评价的送货服务，以确保蜡烛/盒子不会掉落和处理不当。我的几十个订单中只出现了 1 个蜡烛突破。客户服务是通过电子邮件完成的，虽然有很多来回，但我还是得到了替换蜡烛。我确实希望有一个聊天功能来加快客户服务。
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