About Goose Creek
Data updated- Website
- goosecreekcandle.com
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 215 reviews
- Replies to negative
- 67% (16/24)
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About this business
Create a warm, inviting atmosphere in every room of your home with artisanal scented candles and other ambiance-enhancing fragrance products from Goose Creek.
Is Goose Creek legit?
Goose Creek (goosecreekcandle.com) has a 4.4 out of 5 rating on OK.one, based on 215 user reviews collected here. It is listed under Home & Garden and its reputation is good. 83% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 67% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-11.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredible variety of amazing, long-lasting fragrances and the exceptionally fair prices. Reviewers also deeply appreciate the secure packaging and prompt delivery service for their everyday orders. People often mention how easy it is to discover wonderful gifts for friends and family. However, some customers also noted significant delays with shipping times and occasional delivery service issues. A few people experienced broken items upon arrival or missing packages entirely during the transit. Some reviewers also mentioned that certain candles completely lacked a strong fragrance throw when burned.
Auto-generated from all reviews of this business. For reference only.What people say
It took a long time to get them and…
It took a long time to get them and then they don’t smell very good.
Reply from Goose Creek2026-08-03
Hi Lora! We're sorry to hear that your order took longer than expected to arrive and that the fragrances didn't meet your expectations once you received them. We'd like the opportunity to review your concerns further. Since we're unable to access order details through Trustpilot, please submit a support request using the link below if you haven't already: https://goosecreeksupport.zendesk.com/hc/en-us/requests/new Our team reviews all inquiries and typically responds within 24–48 business hours, depending on current support volume. We appreciate the opportunity to review your experience and assist further. Thank you for taking the time to share your feedback. — Goose Creek Customer Support
Everything showed up as promised
Everything showed up as promised. Great prices
I love love the candles
I love love, love the candles, the smell everything about it thank you
很棒的产品和快速交货，我的妻子......
很棒的产品和快速交货，我和我的妻子喜欢鹅溪蜡烛！
我从未收到我的订单
我从未收到我的订单。我使用扬基蜡烛从未遇到过这些问题。然后你们发短信说我的订单已经送达了，即使你们给我退款了。你真的需要齐心协力。
Reply from Goose Creek2026-08-03
Hi Frank! We're sorry to hear that your order hasn't arrived. We understand how disappointing and frustrating that can be. We'd like the opportunity to investigate this further and help find a resolution. Since we cannot access your order details through Trustpilot, please submit a support request using the link below. https://goosecreeksupport.zendesk.com/hc/en-us/requests/new Our support team will review your case and work with you directly. — Goose Creek Customer Support
值得等待！
大约花了两周时间才收到我的订单，但等待是值得的。我订购的两支蜡烛，闪闪发光的肉桂和麦金托什苹果，正在打折，味道棒极了！
这些蜡烛从来没有运气过……
多年来从未有幸使用过这些蜡烛。大多数都没有气味。有些如果在你身边的话会散发出淡淡的香味。我认为气味已经改善了，所以我又试了一次。同样的事情。我不会再订购了。
Reply from Goose Creek2026-08-03
Hi Kathy! We're sorry to hear about your experience and understand how disappointing it must have been to repeatedly purchase our candles over the years and not get the scent throw you were expecting. We'd like the opportunity to review your concerns further. Since we're unable to access order details through Trustpilot, please submit a support request using the link below if you'd be willing to share more about your experience: https://goosecreeksupport.zendesk.com/hc/en-us/requests/new Our team reviews all inquiries and typically responds within 24–48 business hours, depending on current support volume. We appreciate the opportunity to review your feedback and assist further. Thank you for taking the time to share your experience. — Goose Creek Customer Support
快速轻松购买！
他们有丰富的产品。
i.had.2.candles.broken.did.not.replace
Reply from Goose Creek2026-08-03
Hi Edith! We're sorry to hear that your order arrived with damaged items and understand how frustrating that experience can be. We'd like the opportunity to investigate this further and help find a resolution. Since we cannot access your order details through Trustpilot, please submit a support request using the link below. https://goosecreeksupport.zendesk.com/hc/en-us/requests/new Our team reviews all inquiries and typically responds within 24–48 business hours, depending on current support volume. We'd appreciate the opportunity to review your order and work toward a resolution. Thank you for bringing this matter to our attention. — Goose Creek Customer Support
在鹅溪买蜡烛……
在 Goose Creek 购买蜡烛非常值得。我毫不犹豫地准时收到订单。他们是订购蜡烛的完美公司。蜡烛的咒语很棒。而且它们的留香时间很长，而且有多种香味。
值得尝试的产品！
我非常及时地收到了蜡烛和油扩散器。气味总是美妙的。更不用说我有很多选择。
这么多的气味
你的蜡烛棒极了！我喜欢所有不同的气味。有这么多可供选择。我很喜欢椰子菠萝琥珀味。谢谢你所做的一切！
对我的购买非常满意
对我的购买非常满意。蜡烛很棒。一切都经过精心包装，非常彻底。
很棒的产品而且非常合理……
很棒的产品和非常合理的价格。快速交货和精美包装可保护您的购买。
快速又简单
对时间框架有点失望……但是……
对时间框架有点失望……但仍然喜欢这个产品
爱，爱。爱！
我妈妈和我喜欢我们的蜡烛。 我们喜欢这些气味，当我们用完时会感到难过。 我父亲在香薰蜡烛方面很难取悦，但当我们得到 Goose Creek 时，他也没有抱怨。 谢谢你！
你好
我订购了 2 支蜡烛.. 1 周以来，它一直显示“您的订单正在处理中”，我不得不与计算机聊天以了解我的订单的情况。 3天后，我收到您的订单正在发货，而不是您的订单已发货..终于我收到了蜡烛。在我得到它们之前我就需要它们了..不高兴！
Reply from Goose Creek2026-08-03
Hi Tina! We're sorry to hear that your experience did not meet your expectations. We appreciate you taking the time to share your feedback; customer input helps us identify areas for improvement. Your comments have been shared with the appropriate team for review as we continually evaluate our processes and customer experience. Thank you for bringing your concerns to our attention. — Goose Creek Customer Support
令人惊叹的香味，优惠的价格
这是我第三次从 Goose Creek 订购。我总是在 Bath & Body Works 购买蜡烛，但 Goose Creek 的蜡烛有令人惊叹的香味，我可以在整个房子里闻到；比我尝试过的任何其他品牌的蜡烛都要多。而且超值的价格让它们更加令人惊叹！
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