OK.one
For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Home & Garden

Goose Creek

ClaimedCollecting reviews

215 reviews

4.4215 reviews
Write a review

About Goose Creek

Data updated
Website
goosecreekcandle.com
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
215 reviews
Replies to negative
67% (16/24)
Do you own Goose Creek? Claim this profile for free and start replying to reviews.
goosecreekcandle.com

About this business

Create a warm, inviting atmosphere in every room of your home with artisanal scented candles and other ambiance-enhancing fragrance products from Goose Creek.

Is Goose Creek legit?

Goose Creek (goosecreekcandle.com) has a 4.4 out of 5 rating on OK.one, based on 215 user reviews collected here. It is listed under Home & Garden and its reputation is good. 83% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 67% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredible variety of amazing, long-lasting fragrances and the exceptionally fair prices. Reviewers also deeply appreciate the secure packaging and prompt delivery service for their everyday orders. People often mention how easy it is to discover wonderful gifts for friends and family. However, some customers also noted significant delays with shipping times and occasional delivery service issues. A few people experienced broken items upon arrival or missing packages entirely during the transit. Some reviewers also mentioned that certain candles completely lacked a strong fragrance throw when burned.

Auto-generated from all reviews of this business. For reference only.

What people say

E
Ermatine JonesUnited States · 1 review · Verified · Experienced 2026-07-18 ·

I absolutely love goose Creek candles

I absolutely love goose Creek candles, and I make sure to order as many as I can within my budget when they have their clearance sales. But usually I end up with 3 to 7 broken candles in every shipment. Although it is not too cumbersome to get them exchange, I would just like to get all my candles at once however, in this shipment of 40 I did not receive one broken candle! My dearest friend came by when I receive that particular shipment she had never heard of Goose Creek! I shared with her two or three from my order. That evening she called me to rave about how beautiful the smell, and how strong the throw! I told her this is why I’m very fond of goose Creek sometimes it is a hit and miss but eight out of 10. I usually get a candle that I like and this throw and smell is always wonderful! I think for us DEDICATED goose Creek purchasers we should be able to receive free products!

M
MELINDAUnited States · 2 reviews · Verified · Experienced 2026-07-20 ·

The smell is good at first but doesn’t…

The smell is good at first but doesn’t last long.

Reply from Goose Creek2026-08-03

Hi Melinda! Thank you for taking the time to share your feedback. We're sorry to hear that while you enjoyed the fragrance initially, the scent didn't last as long as you expected. We'd like the opportunity to learn more about your experience. Since we're unable to access order details through Trustpilot, please submit a support request using the link below if you haven't already: https://goosecreeksupport.zendesk.com/hc/en-us/requests/new Our team reviews all inquiries and typically responds within 24–48 business hours, depending on current support volume. We appreciate the opportunity to review your feedback and assist further. Thank you for sharing your experience. — Goose Creek Customer Support

J
JenniferUnited States · 6 reviews · Experienced 2026-07-25 ·

Ordered 6 candles, got 4.

Ordered 6 candles, paid for them. Then Goose creek sent email that 2 candles (Saltwater Seagrass 3-Wick Candles) were not available and I would get a refund. No refund yet per my visa account. No apology, no ability to substitute, no discount for shipping 4 rather than 6 candles. I like these candles and use them for gifts. Ordered more at Christmas time a month before and they did not arrive in time. Why would this company sell things they don't have?? One extra star from 1 to 2 as I do like these candles.

Reply from Goose Creek2026-08-03

Hi Jennifer! We're sorry to hear about your experience and understand how frustrating it must have been to receive only part of your order, be notified that two items were unavailable, and still be waiting for your refund. We'd like the opportunity to review your concerns further. Since we're unable to access order details through Trustpilot, please submit a support request using the link below if you haven't already: https://goosecreeksupport.zendesk.com/hc/en-us/requests/new Our team reviews all inquiries and typically responds within 24–48 business hours, depending on current support volume. We appreciate the opportunity to review your experience, look into the status of your refund, and assist further. Thank you for taking the time to share your feedback. — Goose Creek Customer Support

M
MomOfFiveUnited States · 2 reviews · Verified · Experienced 2026-07-20 ·

Just go to bath & body works

Their shipping process takes forever. Took 2 weeks just to finally ship it out of their warehouse. I had to reach out to them and I tried to cancel since it had been 2 weeks and the it still hasn’t shipped but they refused to cancel even though it hasn’t shipped. The smell is okay but the throw is awful, you can’t even smell it in a smaller room. Do yourself a favor and stick with the professionals that know how to do candles & go to bath and body works.

Reply from Goose Creek2026-08-03

Hi Shannon! We're sorry to hear about your experience and understand how frustrating it is when an order takes longer than expected to ship and doesn't meet your expectations once it arrives. We'd like the opportunity to review your concerns further. Since we're unable to access order details through Trustpilot, please submit a support request using the link below: https://goosecreeksupport.zendesk.com/hc/en-us/requests/new Our team reviews all inquiries and typically responds within 24–48 business hours, depending on current support volume. We appreciate the opportunity to review your order and assist further. Thank you for bringing this to our attention. — Goose Creek Customer Support

M
MaryUnited States · 5 reviews · Verified · Experienced 2026-07-20 ·

Love Goose Creek.

I started getting Goose Creek candles a few months ago and some of the wax melts and perfume sprays . I Love the products and the scents . I order a lot now from them. The candles smell amazing and the wax melts scents last a long time. I also love the body sprays they have a great variety of them. I have been very happy with their products I recommend them to anyone. I will be purchasing their products again. Also their prices are very reasonable and they have great sales all the time.

People also looked at

Bulbs.com5.0Saatchi Art4.6Paint Your Life4.7Norlan4.7Chairish4.5Cove4.6Mixtiles4.8Stoneside Blinds & Shades5.0