Grabr (grabr.io) has a 4.3 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 82% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 50% of negative reviews; 20 of them were added in the last 12 months. Last updated 2026-08-10.
It is a very useful tool in cases in which, due to the characteristics of the object to be transported, it is not possible to use other more common mechanisms for the transport of goods. A very reliable and agile process. Highly recommended.
Thanks for sharing Leändro !
I really liked the service offered, we were able to talk to the sellers and agree on the best way to deliver the product
Thanks for sharing!
all it's ok, nice, good
Thanks for sharing Sergio!
Great experience, the platform allow a clear process between payment, purchase (from the traveler) and delivery. When I needed support, Grabr responded very quickly. I already bought 4 itens thought Grabr, will definitely buy again.
Thanks for sharing Daniel!
Já faz mais de 10 anos que eu uso o Grabr. A experiência é MARAVILHOSA.
Obrigado por compartilhar sua experiência João!
Highly recommended, the truth is that I immediately contacted who could bring the order, everything was super practical and the delivery in Buenos Aires was perfect!
Thanks for sharing Valeria!
corfortable
Thanks for sharing Robson! We appreciate your feedback!
Amazing. Works like a charme
Thanks for sharing Joel!
Easy to buy and receive the products I ordered
Thanks for sharing David!
Thanks for sharing Celso!
Everything went so smoothly . From buying to delivery.
Thanks for sharing Alejandro!
I’ve already ordered several items through Grabr, and besides the joy of receiving them, there’s also the exchange of information with travelers, which is usually enriching! I highly recommend it!
Thanks for sharing Erwin!
Easy to buy, easy to receive.
Thanks for sharing Fábio!
The only downside is that the traveler is free to buy the product I ordered from anywhere. It’s not an issue if they find the same product at a lower price elsewhere or in a physical store, even though the amount I pay is based on the price listed in the ad attached to my order. The problem is the risk of them purchasing a different product than the one in the ad I provided. In the end, everything worked out fine, but I was concerned when I found out that the traveler didn’t buy the product through the ad I shared, as there was a real possibility that they could have bought something different from what I requested (e.g., an older version, clearance item, refurbished, display unit, etc.). If there were a way to lock this in, it would provide extra security for the buyer.
Hello Amilton! For these cases, Grabr offers a Money Back Guarantee in the event that there’s an issue related to your order, such as not receiving it, or if it’s wrong / damaged / broken upon arrival. To get more details into our policy, please follow this link https://help.grabr.io/hc/en-us/articles/360006794613-What-is-Grabr-s-Money-Back-Guarantee-
It was all Perfect
Thanks for sharing!
Peace of mind to have my payment secure with Grabr through the entire process and access to all the stuff that you desire!
Thanks for sharing Gustavo!
I made my first purchase days ago, and instead of sending me a confirmation email, they asked me to send sensitive information (my ID, card used, and a video of myself holding my ID and credit card to the camera) I've paid for services with Stripe (Grabr's payment processor) for five years and I never received such requests. So, I refused to send Grabr support any sensitive data. Five days later, I got the refund email, but my account was blocked because I refused to share sensitive information. This request is nowhere to be found on the app ToS, no matter what Grabr support claims in their replies. Don't be fooled: Stripe only asks for your passport or ID picture to create a merchant account, not to make payments as a final user. Stay away from this shady app.
Hello Cecilia. In certain instances, payment verification becomes necessary due to financial regulations such as "Know Your Customer" (KYC). Our security system occasionally requires identification and verification to ensure the validity and authorization of a transaction, hence the request for supporting documentation. We deeply regret the inconvenience you've experienced. Kind regards.
Awesome service, used it many times and never got disappointed. Even when things went wrong (ironically on my first order), Grabr refunded me the whole transaction amount. And you can split payment in 12x installments no interest rates, that also is awesome. Thanks Grabr!
Thanks for sharing! We appreciate your feedback Nilo!
I have purchased on Grab many times with an excellent experience each time.
Thanks for sharing! We appreciate your feedback!
I'm very happy, everything went well and for that reason I recommend Grabr.
Thanks for sharing Paulo!
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