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Shopping & Fashion

Grabr

100 reviews

4.3100 reviews
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About Grabr

Data updated
Website
grabr.io
Category
Shopping & Fashion
Location
United States · San Francisco
Status
Unclaimed
Last 12 months
20 reviews
Replies to negative
50% (8/16)
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Is Grabr legit?

Grabr (grabr.io) has a 4.3 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 82% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 50% of negative reviews; 20 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

B
Bruno Arruda · 1 review · Experienced 2024-11-26 ·

It was quick and efficient

Reply from Grabr2024-12-10

Thanks for sharing Bruno!

G
Gisel Green · 1 review · Experienced 2024-11-29 ·

Very Satisfied with my 2 purchase requests

I submitted 2 requests: One for the US and the other for Spain. I received enough offers to choose from. I´m very satisfied with both: Got my products in time and communication with the travellers who purchased them was agile.

Reply from Grabr2024-12-06

Thanks for sharing Gisel!

G
Gonzalo Silva · 3 reviews · Experienced 2024-11-28 ·

Excellent esperience

Such an excellent experience buying through this app. Everything was perfect!

Reply from Grabr2024-12-06

Thanks for sharing Gonzalo!

D
Diogo Almeida · 1 review · Experienced 2024-10-31 ·

Convenient

Reply from Grabr2024-12-06

Thanks for your feedback Diogo!

L
Luiz E. · 1 review · Experienced 2024-11-25 ·

I recommend Grabr

I used Grabr several times, a unique time a traveler didn’t buy on time and I lost the promo price. I recommend Grabr.

Reply from Grabr2024-12-06

Thanks for sharing Luiz!

E
Emilio Lazo · 2 reviews · Experienced 2024-11-14 ·

Easy to use

Easy to use. Reliable because yo pay only when receiving your package. The options available to comunicate with the buyer are good.

Reply from Grabr2024-11-26

Thanks for sharing! We appreciate your feedback!

J
Jorge · 2 reviews · Experienced 2024-10-21 ·

incredible experience

I discovered Grabr through a recommendation and made small purchases to try it out and everything went well. Grabr team is excellent. I recommend Grabr

Reply from Grabr2024-11-19

Thanks for sharing!

l
loïc bramoullé · 1 review · Experienced 2024-11-12 ·

orders don't often go smoothly

orders don't often go smoothly, half my attempts the traveler was stopped by customs, one time for like 14 hours, all his belonging confiscated and so order canceled ect.. delivery is often organized last minute, only for a few hours, at a place that could be pretty far.

Reply from Grabr2024-11-19

We’d like to take a look and help you. Would you mind reaching out to us so we can investigate further https://help.grabr.io/hc/en-us/requests/new 📩 please?

A
Alejandro Pampin · 1 review · Experienced 2024-10-30 ·

Delivery on time

Delivery on time, excellent communication with the traveler. Everything very correct!

Reply from Grabr2024-11-19

Thanks for sharing!

H
Hernan Montero · 2 reviews · Experienced 2024-10-30 ·

I´ve been using Grabr for 4 years and…

I´ve been using Grabr for 4 years and its great to buy products from abroad. It really works.

Reply from Grabr2024-11-19

Thanks for sharing!

k
kinyanjui kelvin · 4 reviews · Experienced 2024-10-22 ·

Big SCAMMERS

Big SCAMMERS, they will suspend your account once you receive money. No communication for account suspension. Just lie that they are doing some investigation which is not the case. Very poor customer service as well. -100%

Reply from Grabr2024-11-19

We are sorry that you had a bad experience. Your satisfaction is important to us. We invite you to contact our customer service to resolve your situation. We are committed to improving and providing better service to our users.

E
Emre Baykal · 1 review · Experienced 2024-10-19 ·

Great idea and Great App!

Reply from Grabr2024-11-19

Thanks for your feedback!

p
paos · 1 review · Experienced 2024-10-22 ·

The service is just perfect

The service is just perfect. I used to use the service before and last week I was on a rash time and Grabr did it again. I just received a costume for my kid in only 8 days. Thank you Grabr for make this happen =)

Reply from Grabr2024-11-19

Thanks for sharing!

J
Javier C · 1 review · Experienced 2024-10-16 ·

Unfair to the buyer

I signed up to buy a special birthday gift that wasn’t available in my country. Unfortunately, the traveler delivered the item 15 days later than promised, and I received no compensation from either her or Grabr. Grabr doesn’t offer any claim or cancellation options once you’ve paid. I won’t be using it again.

R
Rafael Pereira · 1 review · Experienced 2024-10-17 ·

Overall very smooth experience

В
Владимир Тетёркин · 2 reviews · Experienced 2024-10-11 ·

Refund policy is based on IP weirdo

Totally negative just because of their INSANE refund policy. I placed an order for the delivery from US to Argentina. Once I was paying it, the system showed that if I use Aegentinian bank card, I'll only be able to refund my payment to their Wallet. However I have a Thai bank card and I used it to pay. At the moment of payment system explicitly showed that a refund to my initial payment method is possible Guess what? When the order was cancelled by a traveller, the refunded my money to their idiotic internal wallet. Once I contacted their non-client-oriented support line, they told me, their refund policy is based on...IP (!) IP?? Really?

A
Andrea Silveira · 1 review · Experienced 2024-10-04 ·

Very reliable service. Recommended!

Very reliable service. Easy to use. Offers make take time to arrive, but it's not up to Grabr. They connected me with the person I needed. I'm thankful

P
Pablo · 4 reviews · Experienced 2024-10-01 ·

Completely recommended!

Grabr is an app that I found just a few months ago. My first purchase was a success so I started using it relatively often for specific purchases of products that I can't find in my country or that if I can find them, they have an excessive extra cost. I recommend it to all those who want to buy something in another country and don't plan to travel there in the near future. There is a text chat with the person who will bring you the order, your money is protected until you have the product in your hands and the traveler buys exactly what you tell him, so you minimize absolutely all the errors of buying the wrong product. It is definitely a "WIN WIN" for both parties. They earn their commission. You get the product that you can't get in your country and you pay for it to be brought to you. It's that simple! Completely recommended! Greetings!

L
Luiz Moura · 1 review · Experienced 2024-09-03 ·

This is amazing app

This is amazing. Agile, easy to use and Fast.

E
Eli As · 1 review · Experienced 2024-08-28 ·

i had a great experience

i had a great experience, bought some sneakers and a bluetooth speaker.