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Shopping & Fashion

Grabr

100 reviews

4.3100 reviews
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About Grabr

Data updated
Website
grabr.io
Category
Shopping & Fashion
Location
United States · San Francisco
Status
Unclaimed
Last 12 months
20 reviews
Replies to negative
50% (8/16)
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Is Grabr legit?

Grabr (grabr.io) has a 4.3 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 82% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 50% of negative reviews; 20 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

J
Jefferson Montessi · 1 review · Experienced 2024-08-19 ·

Easy-to-use

Speed, easy to use and possibility to deal directly with who will bring the product.

N
Nicolas Bolasini · 1 review · Experienced 2024-08-24 ·

Work it 💪 i recommend it

G
Garigran Santos · 1 review · Experienced 2024-08-17 ·

It will be necessary to create a method…

It will be necessary to create a method to resolve the insecurity of purchases that are sent by mail to the final buyer. What happens is that travelers, in order to accept their order, impose delivery conditions, which in this case will be sending by mail and not by hand. The traveler brings the order and asks the final buyer to release his payment for him and then post the order to the Post Office. There is a risk of not receiving the order, receiving it with damage, etc... The final recipient needs to blindly trust the traveler and bear new transportation expenses and the entire burden if something goes wrong. In my last three orders this happened

D
Dante Mantovani · 2 reviews · Experienced 2024-08-10 ·

Someone brought the items

Someone brought the items, sometimes is hard to find someone, specially items that are not common like electronic laboratory item, such as an RF oscillator.

E
Eduardo Néstor Zamora · 3 reviews · Experienced 2024-08-10 ·

Soy software developer y mi pedido era…

Soy software developer y mi pedido era una batería original para mi notebook que no consigo en mi pais. El viajero fue muy correcto, claro y amable. El servicio me solucionó la situación. Estoy muy conforme.

J
Jorge Rivero · 1 review · Experienced 2024-08-13 ·

Seamless Ordering Experience with Clear Communication and Tracking

Here's an improved version of the text: Placing the order was quick and straightforward. The platform makes it easy to choose the best traveler for your needs, and communication is seamless. I particularly appreciated how clearly the order statuses are displayed, guiding you through the entire process until delivery. I would definitely use Grabr again.

N
Natsuko Kokuta · 1 review · Experienced 2024-08-10 ·

They don't answer to you about overdue…

They don't answer to you about overdue payouts and no customer service number or chat to contact to. This is not even first-time experience with them. I have been submitting claims more than 10x. This is a ridiculous scammer. Am I getting my money some day? Already overdue by 7days without any notice.

C
Cesar Benavente · 1 review · Experienced 2024-07-11 ·

They refuse to pay

I made a delivery on July 11th and they failed to pay me after the 15 business days were up. I tried to reach them through email but they wont answer. It feels like such a scam that they're trying to keep my money, so unproffesional and unpolite.

A
Alexandre · 4 reviews · Experienced 2024-08-01 ·

Grabr is easy to use and understand

Grabr is easy to use and understand. It makes possible to shop for things that aren't directly avaliable and, in some cases, avoid excruciating taxation, so it's a no-brainer service.

T
Thiago Brasil · 1 review · Experienced 2024-07-26 ·

Good service

Communication was great, the process is bold and you can trust you're going to receive your product.

C
Cristiana · 3 reviews · Experienced 2024-06-23 ·

I am having such a hard time to get…

I am having such a hard time to get paid , this is not fair , they said on the website that the money is paid after 15 days , this isn’t true. It’s no customer service phone number that you can call !! Shame on you Grabr .

L
LBSN · 1 review · Experienced 2024-07-23 ·

I've made multiple deliveries for…

I've made multiple deliveries for Grabr, and they have failed to pay the travelers for more than a month. I am owed more than $14,500 considering we paid in advance for the products. Despite sending numerous emails, there has been no response to address this ongoing issue. This is a scam and needs to be rectified immediately.

R
Raiza Agip · 1 review · Experienced 2024-07-08 ·

Good experience

The product arrived on time and the communication with the traveller was straightforward.

L
Lucas Soares · 3 reviews · Experienced 2024-07-10 ·

I have already delivered orders over 1…

I have already delivered orders over 1 month ago. I haven't received any payment, no response to email. SCAM!!!

P
Pato Conti · 1 review · Experienced 2024-07-14 ·

Trustable

Trustable. Have a platform like Grabr makes me feel confident to buy things abroad. A traveler took very rare spices that I needed in my kitchen. I will use Grabr again!

L
Larissa · 1 review · Experienced 2024-06-24 ·

Helpful connections

This company created a great business. It’s very helpful and easy to buy all over the world. No complications and a fast way to solve our desire to buy something without the difficulties of courier or customs bureaucracy

S
Simone Costa · 1 review · Experienced 2024-05-20 ·

Be careful! SCAM!!

Be careful! They are not paying travelers back!!! I’ve already made several queries at the help center and they don’t answer. They are keeping our money!

G
Gisele · 1 review · Experienced 2024-06-15 ·

The experience was amazing

The experience was amazing. I found out about the app a while ago and all the time I buy there is awesome, fast and a lot more cheaper than Brazil.

R
Renata Guinsani · 1 review · Experienced 2024-06-07 ·

Very good

Very good site for those who don't travel so much but like to buy things abroad. It works great.

A
Andressa Nozue · 2 reviews · Experienced 2024-06-02 ·

Everytime I used the service was…

Everytime I used the service was flawless