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Travel & Vacation

Great Value Vacations

200 reviews

4.3200 reviews
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About Great Value Vacations

Data updated
Website
greatvaluevacations.com
Category
Travel & Vacation
Location
United States · Rockville Centre, NY
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
94% (15/16)
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Is Great Value Vacations legit?

Great Value Vacations (greatvaluevacations.com) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 83% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 94% of negative reviews. Last updated 2026-08-10.

What people say

Good value

Good value, smooth trip.

Reply from Great Value Vacations2026-07-24

Dear Valued Customer, Thank you for sharing your positive experience with us. We are delighted to hear that you found great value and had a smooth trip. We appreciate your feedback and have shared it with our team. Best Regards, Great Value Vacations

Scotland Rail Tour

The package which was put together was great. Next time I will make it longer. Some of the hotels were very small and hard to move around in with a 6'6" tall fiancée but I did know that most of those rooms are like that. I loved having everything in walking distance in each town (mostly). The hotel in Inverness was really very nice but since it was 5 miles from anything we ended up using cabs quote a bit. All and all we loved it. This is our 3rd GVV trip so far.

Reply from Great Value Vacations2026-07-28

Danielle: Thank you for taking the time to share your experience. We appreciate your repeat business and look forward to welcoming you on a future vacation. Best regards: Great Value Vacations

The hotels that come with the packet…

The hotels that come with the packet are awful.

Reply from Great Value Vacations2026-07-22

Mark: We're so sorry to hear this as this itinerary is normally well received. We would love to have more information so please reach out to us via the 'Help' tab on our website with more details. Thanks for your feedback. Regards: Great Value Vacations

As advertised

As advertised. Had a great tour

Reply from Great Value Vacations2026-07-23

Dear Valued Customer, Thank you for your kind feedback. We are delighted to hear that you had a great tour and that everything was as advertised. We appreciate your support and look forward to serving you again. Best Regards, Great Value Vacations

Made accommodations when tour was…

Made accommodations when tour was cancelled and moved the itenirary around to fit our trip. Nice trip!

Reply from Great Value Vacations2026-07-28

Dena: Thank you for your review! We're happy to hear that your trip was a success and we look forward to welcoming you on your next vacation. Best regards: Great Value Vacations

Easy and wonderful from start to finish!

The planning and execution were seamless. They answered my questions timely and thoroughly. I can't recommend them enough!

Reply from Great Value Vacations2026-07-28

Felisha: Thanks for taking the time to share your experience. We look forward to welcoming you on your next vacation. Best regards: Great Value Vacations

Our Costa Rica vacation with Great…

Our Costa Rica vacation with Great Value Vacations was another wonderful experience! This was our third international trip booked through them, and once again they delivered a seamless and enjoyable vacation. From the booking process to the accommodations, everything was well organized, allowing us to relax and fully enjoy the beauty and culture of Costa Rica. The only suggestion I would offer is to provide travelers with more upfront information about the distance between the airport and the resort. Our resort was approximately a 2½-hour drive from the airport, and knowing that in advance would have helped us better prepare for our arrival. Overall, we had an amazing time and continue to be impressed with the value, quality, and convenience that Great Value Vacations provides. We look forward to planning our next international adventure with them!

Reply from Great Value Vacations2026-07-23

Tamitha: Thank you for sharing your feedback and your constructive suggestion regarding the transfers. We appreciate your repeat business and look forward to welcoming you on future vacations! Best Regards: Great Value Vacations

Just got back from an 8 day trip to…

Just got back from an 8 day trip to Costa Rica with my husband and friends. We went to the rainforest, mountains then down to the beach. Great Value did a fabulous job. All our drivers were prompt and friendly. The hotels were top notch with great breakfast. This is my second Great Value trip. Went to Ireland in 2021. That was also a very nice trip.

Reply from Great Value Vacations2026-07-19

Dear Valued Customer, Thank you so much for sharing your wonderful experience with us. We're delighted to hear that your 8-day trip to Costa Rica was fabulous and that you enjoyed the prompt and friendly service from our drivers as well as the top-notch hotels and breakfasts. We truly appreciate your continued trust in Great Value Vacations and are glad your previous trip to Ireland was also enjoyable. Your feedback means a lot to us, and we have shared it with our team. Best Regards, Great Value Vacations

The Outlander tour was exceptional

The Outlander tour was exceptional. Kelly was a wonderful, enthusiastic guide. We enjoyed our time with her immensely. Our hotels were in a great location, but the ones in the Highlands could have used air conditioning or at least fans in the rooms. Overall 4.5 stars !!

Reply from Great Value Vacations2026-07-17

Troy: Thanks for your review. We are thrilled that your trip was a success and we appreciate you acknowledging Kelly. We look forward to welcoming you on your next vacation. Best regards: Great Value Vacations

GVV uses a third party to schedule B&Bs in Scotland

While we have had success in the past with GVV, this was not case with our Scotland trip. The biggest issue was scheduling B&B's, which should have been the highlight of the trip. It was a long and arduous process in a world where we are used to scheduling online in an instant. The process took over six weeks with many attempts to get what was requested. The initial package itself didn't indicate that being charged much more was unavoidable.

Reply from Great Value Vacations2026-07-13

Beth Ann: Thank you for taking the time to share your feedback. We truly appreciate your honesty and are sorry to hear that your experience with your Scotland trip did not meet the standard you've come to expect from GVV. We understand your frustration with the lengthy process of securing the B&B accommodations. Scotland's smaller, independently owned B&Bs are one of the country's greatest attractions, but many do not utilize real-time online booking systems and instead require direct communication and confirmation. This can unfortunately result in a longer booking process than travelers are accustomed to. We value your past business and are disappointed that this trip fell short of your expectations. Your comments will be shared with our team as we continue working to improve. Thank you again for bringing these concerns to our attention. Best regards: Great Value Vacations

From beginning to end our experience…

From beginning to end our experience was exceptional. I’m not actually sure how to put into words how smoothly our trip to Ireland went so I will tell anyone whose reading this review that it is without any hesitation that I fully recommend using Great Value Vacations for an amazing vacation experience!

Reply from Great Value Vacations2026-07-13

Dear Valued Customer, Thank you so much for your wonderful review! We are thrilled to hear that your trip to Ireland went smoothly and that you had an exceptional experience with Great Value Vacations. Your recommendation means a lot to us, and we truly appreciate your kind words. Best Regards, Great Value Vacations

Hotels were good but not close to the…

Hotels were good but not close to the activities. Rental car had to be upgraded because was so small couldn’t fit your luggage in so that was extra cost. Overall I would use again !

Reply from Great Value Vacations2026-07-13

Dear Valued Customer, Thank you for sharing your experience with us. We appreciate your feedback regarding the hotel locations and the rental car situation. We're glad to hear that overall you would choose to use our services again. We have shared your comments with our team. Best Regards, Great Value Vacations

Our tour guides for Peru were…

Our tour guides for Peru were fantastic. They made sure we had the best time and were so helpful when we wanted to explore the area. Our group only consisted of our party which even made it better. I honestly didn’t expect great value vacations to be as good as other more expensive tour groups such as Globus… but it turns out they were way better!!!!

Reply from Great Value Vacations2026-07-13

Dear Valued Customer, Thank you so much for your wonderful feedback! We are thrilled to hear that our tour guides in Peru made your experience so enjoyable and that you appreciated the personalized group arrangement. We truly value your kind words and have shared them with our team. Best Regards, Great Value Vacations

Resort was great, BUT

Resort was great, however they knew the beach was CLOSED & CHOSE not to inform us. This was a birthday gift for my 18 year old that loves the ocean!!! We have a pool & a hot tub at home!!! I spent thousands extra sending him to the town next door that spent the money to clear the seaweed!!!!!!!

Reply from Great Value Vacations2026-07-15

Megan: Thank you for taking the time to share your feedback. We understand you've also been in contact with our Customer Service team, and they are continuing to communicate with you via email. We're sorry to hear that your vacation was impacted by the unpredictable presence of sargassum. As this is a naturally occurring phenomenon, conditions can vary significantly from one area to another. Please know that the property was conducting regular beach maintenance and cleanup efforts throughout your stay. Thank you for your understanding. Regards: Great Value Vacations

Preview sites before booking

Everything was scheduled well and booked appropriately. We have used your site to visit Ireland twice before this trip and this trip was not as enjoyable. A few things to consider- In Kilkenny, use hotels in town. Parking isn’t easily accessible and the hotel we stayed at wasn’t centrally located to anything walkable. When visiting Sligo, I’d recommend staying in a town like Sligo or Bellina instead of Enniscrone. Even in- season while the beach is nice, it’s chilly to enjoy, and the town is shut down half the week and a ghost town. Not many choices for food and the hotel restaurant was not good at all. Sligo is beautiful but there is not much in the smaller towns for conveniences. The last two trips we’ve stayed outside Of Dublin City and that has been perfect. I would recommend continuing to do this- but again near a town. Roganstown country club was ideally located 5 minutes from a small town and it was adorable. Close enough to Dublin but out of the hustle and bustle. Overall the trip was good. We just were not as impressed with the selection of locations this time as before. For the increased price we paid for this trip in comparison to the last two trips, I guess I just hoped for better choices.

Reply from Great Value Vacations2026-07-13

Jill: Thank you for your valuable feedback which we have also shared with our team for their information. We appreciate your repeat business and look forward to welcoming you on future vacations. Best regards: Great Value Vacations

Wonderful trip!

The tour director Kristina did a great job and was lovely. The driver was excellent and very nice. The trip was well designed. I really did feel like I saw the best of Italy. My only criticism is that there should have been more communication from the corporation in the last few weeks leading up to the trip as to what to expect and some details like where exactly to meet the tour group at the airport the first day of the trip (the information was that we were to meet at ‘column 2 inside terminal 3’ when in fact it was outside of terminal 3 a/e/b the exit signs. Since our contact person with Cosmos was on the other side of the exit signs through opaque glass, we didn’t see her and thus needlessly wandered around the terminal in frustration looking for the group. In fairness, we were the only ones who didn’t find them and they made it right by getting us to our hotel for which we were grateful.

Reply from Great Value Vacations2026-07-13

Kerry: Thanks for your feedback which we have also shared with our team for their information. We are happy to hear that, overall, you had an amazing experience and we look forward to welcoming you on a future vacation. Best regards: Great Value Vacations

The entire trip was perfectly planned

The entire trip was perfectly planned, and everything was as it was expected to be.

Reply from Great Value Vacations2026-07-13

Anita: Thank you for your review. We're happy to hear that your trip was a success and we look forward to welcoming you on future vacations. Best Regards: Great Value Vacations

My partner was very sick

My partner was very sick, so I was other people in my household. So I was not able to go and we were not able to get all money back in return. I honestly do not recommend this company, and I will not book another trip to the site. It’s very unfortunate.

Reply from Great Value Vacations2026-07-08

Theresa: We're very sorry to hear that illness prevented you from taking your trip, and we hope you and your family are feeling much better. Because Travel Protection was not purchased, your vacation package was booked under a non-refundable and non-changeable policy. As the travel arrangements were confirmed as booked, we remained responsible for payment to our travel partners and, unfortunately, were unable to provide a refund or travel credit. We truly regret that we couldn't deliver a more favorable outcome and appreciate your understanding of our cancellation policy. We wish you all the best and hope you'll have the opportunity to travel again in the future. Regards: Great Value Vacations

Disappointed

We paid for upgraded hotels. One of the two hotels was definitely NOT an upgrade. Location was awful (not close to anything we wanted to see), a water leak in the bathroom of the hotel room, and generally needed updated and improved maintenance. The other hotel was wonderful. This was my fourth trip I have taken with GVV and the first complaint. I was disappointed that GVV did not reimburse us for what we paid for upgraded hotels for this trip. It has soured me from traveling with them again.

Reply from Great Value Vacations2026-07-07

Karin: Thanks for your feedback which you have already shared with our customer service team and they have communicated with your via email. The upgrade offered was to 4* properties from 3* properties and both properties were, indeed, 4*. We sincerely appreciate your repeat business and hope that you will consider giving us another opportunity in the future. Best regards: Great Value Vacations