Great Value Vacations (greatvaluevacations.com) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 83% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 94% of negative reviews. Last updated 2026-08-10.
The Bellagio was wonderful! We loved the room, the location, the atmosphere, the service. It couldn't have been any better. It was very convenient to fly from our local smaller airport. This was our 6th trip with GVV.
Reply from Great Value Vacations2026-07-08
Dear Valued Customer,
Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay at the Bellagio and appreciated the room, location, atmosphere, and service. It's great to know that flying from your local smaller airport added to your convenience. We truly value your loyalty as this was your 6th trip with Great Value Vacations.
We appreciate the feedback and have shared it with our team.
Best Regards,
Great Value Vacations
Great Value Vacations was great. They let us split our three day vacation so that we could use our flight and three days in Honolulu before a cruise we booked separately. We were then able to fly home as part of the package.
Reply from Great Value Vacations2026-07-06
Dear Valued Customer,
Thank you for sharing your positive experience with Great Value Vacations. We're delighted to hear that you were able to customize your trip to fit your plans and enjoy both Honolulu and your cruise. We appreciate your feedback and have shared it with our team.
Best Regards,
Great Value Vacations
Rome and Amalfi coast
Hotels were very nice in Rome and Sorrento. The Rome hotel was a little far from the center of the city. It was a 35 euro ride to the coliseum. The hotel in Sorrento was absolutely perfect. The car rental was good , but the extras were over 300 euros.
Reply from Great Value Vacations2026-07-07
Dear Valued Customer,
Thank you for sharing your experience with us. We’re glad to hear you enjoyed the hotels in Rome and Sorrento, especially the one in Sorrento. We appreciate your feedback regarding the distance from the Rome hotel to the city center and the cost of the car rental extras. We have shared your comments with our team.
Best Regards,
Great Value Vacations
This was the 4th vacation we've booked through GVV and we keep coming back because of their stellar vacation packages & reasonable prices. We stayed in a 12th c (it's at least that old) castle outside of Florence overlooking a picturesque landscape filled with vineyards. During that 6 night stay we (on our own) visited Florence, Lucca, Pisa, Siena, San Gimignano, Chianti, the 5 coastal cities of Cinque Terre, and San Marino. We then spent 2 days exploring Rome. It was an epic vacation! We fell in love with Italy and its people ad plan to go back.
Reply from Great Value Vacations2026-07-09
Melissa: Thank you for your review and for your repeat business!
We look forward to welcoming you back on future vacations.
Best regards: Great Value Vacations
Great Value Vacations are very efficient,
on point and promptly sorted out a small problem I had, before I left. I would definitely use them again.
The trip to Mexico worked out without a hitch. The hotel was lovely, food amazing, great service and we had a wonderful stay!
Looking out for the next value package 😊
Reply from Great Value Vacations2026-07-04
Dear Valued Customer,
Thank you so much for your kind words and positive feedback! We are delighted to hear that your trip to Mexico went smoothly and that you enjoyed the hotel, food, and service. We appreciate your trust in us to promptly resolve your issue and look forward to helping you find your next great value package.
Best Regards,
Great Value Vacations
This was my 6th time using your company to travel. Everything went as smooth as ever. The only down side I could even mention is we did not like Iceland are at all. Every other time we have used your company in the past we have flown with aer lingus or delta which were great but Iceland air was cheap! They didn’t offer any inflight meal, snack or even ear buds without purchasing them. 8 hours is a long flight to not have anything unless you pay ridiculous airport prices. I will never use Iceland air again if I can help it
Reply from Great Value Vacations2026-07-05
Dear Valued Customer,
Thank you for being a loyal traveler with Great Value Vacations and for sharing your experience. We’re glad to hear that everything went smoothly overall. We appreciate your feedback regarding Iceland Air and have shared it with our team. Your insights help us understand our customers' preferences better.
Best Regards,
Great Value Vacations
We booked with Great Value Vacations after hearing great things about them from a cousin who had used them for a few trips. Taking the guesswork out of choosing hotels and transportation was what made it seem like a great option. However, I don’t think I would use them again. The flights all included layovers that just prolonged already long travel days (Denver to London and Rome to Denver). A 7 am flight from Rome to Frankfurt for a connecting flight on our final day meant a 4 am taxi pickup to get to the airport. Not ideal at the end of our trip. Since the flights were all basic economy, they couldn’t be changed or modified. You also didn’t have a lot of seat selection choices (if any) and had to pay baggage fees on every flight. Our very first flight was cancelled at 4:40 am due to mechanical issues. Great Value’s limited time frame to speak with their help desk meant we had to deal with this on our own. When I finally did get to speak with someone, their response was “you need to deal with the airline yourself.” When I asked about Eurostar options if our train was cancelled (London to Paris) due to the overwhelming heat wave in Europe, the help desk had no idea what I was talking about (as a travel company, I’d think you’d make staff aware of the biggest heat wave to hit Europe in decades). But again, the response was “deal with Eurostar if that happens.” The hotel in Rome (B&B Hotel Roma Tuscolana – San Giovanni) was in the suburbs and far from attractions. It was also completely unaccessible with stairs and no ramps. So it made for multiple expensive Uber/taxi trips to and from central Rome in the heat. The recommended hotel in Paris (Mercure Paris 17 Batignolles) was also outside of the city center which meant longer taxi/Uber waits to get to where we wanted to go and more expensive rides. The Paris hotel had a/c but it couldn’t keep up with the heatwave and we had a very miserable first night in the hotel.
Reply from Great Value Vacations2026-07-05
Lorna:
Thank you for taking the time to share your detailed feedback. We appreciate you sharing your experience, and we've passed your comments along to our team for their information. We're also grateful for the referral from your cousin.
When booking on our website, customers have the option to click the "See All Flight Options" button to view available flights and upgrade choices. From there, flights can be filtered by the number of stops and fare class. We're sorry if you didn't see this option during the booking process.
We understand how stressful and frustrating flight cancellations can be. When a flight is canceled, the airline is responsible for rebooking passengers on the next available flight. Once the ticket is under the airline's control, we are unfortunately unable to make changes on the traveler's behalf.
We also apologize for any confusion regarding your Eurostar options. We were aware of the heat wave affecting travel in Europe; however, once Eurostar tickets have been issued, the carrier has sole control over them. We're sorry if this process was not explained more clearly.
Thank you as well for your comments regarding the B&B Hotel Roma Tuscolana. While this hotel—and the other hotels included in the package—is not advertised as being centrally located, we have shared your feedback with our team for their information.
We sincerely appreciate you taking the time to provide your feedback. We hope that, despite these challenges, your vacation created many enjoyable memories.
Best regards: Great Value Vacations
We had a spectacular vacation in Hawaii! I was blown away by the room at The Hilton Waikoloa in the Maki Tower. Our first floor room had a view of the Dolphins and we could watch them playing and the trainers, which was awesome for my kid. The flights were great as well. In Wakkiki, the Hilton Hawaiian Village was also nice (very, very busy tho). My only issue was that upon arrival the Hilton attempted to get us to upgrade to the Rainbow Tower for an additional fee. The fee was not small. When we got to our room in the Diamond Head Tower that was booked via GVV, I was horrified. I wasn't that much upset with GVV as I was with Hilton. I have never stayed at a Hilton that was this run down and truly just gross. I blame that on Hilton, they should be ashamed. I went down to the front desk and complained, and they fixed it by putting us in the Rainbow Tower, which was BEAUTIFUL and the rooms are clean and lovely. Everything else was an absolute dream and at a steal of a deal. We paid $799 pp for 5 nights with Air and Hotel and Air between islands. Waikoloa is amazing too. We rented a car in Kona which was so great because the resort is far from the downtown and the shopping area. We swam with the Dolphins and took a Blue Hawaiian Heli ride (EPIC!!!). We were able to call Hawaiian Airlines and change our flight last moment to leave out of Honolulu instead of having to fly back to Kona and spend 3 hours sweating in the open air airport, so that was wonderful. LOVE LOVE LOVE Hawaii and the Hawaiian people, we will go back. Not sure if it will be with great value as the price for our same trip is now almost 3 times what it was, but we have just booked another trip through great value to London, Paris, and Rome!
Reply from Great Value Vacations2026-07-03
Dear Valued Customer,
Thank you for sharing your detailed experience with us. We are delighted to hear that your vacation in Hawaii was spectacular and that you enjoyed the beautiful views, dolphin encounters, and exciting activities. We appreciate your kind words about the overall value and your upcoming trip with us to Europe. We’re sorry to learn about the issues you faced with the Hilton Waikoloa and Waikiki accommodations. We understand how important a clean and comfortable room is and appreciate you bringing this to our attention. We have shared your feedback with our team.
Best Regards,
Great Value Vacations
We were a bit skeptical because this site seemed too good to be true but we were wrong and I am so glad we took a chance with them! We traveled to ireland and purchased the country and castles package. It was nothing short of amazing and great value vacations made our trip so easy. We didn’t have to take care of anything outside of getting there. We will be using them for all of our future vacations! Thanks so much!
Reply from Great Value Vacations2026-06-30
Dear Valued Customer,
Thank you so much for your wonderful feedback! We are thrilled to hear that your trip to Ireland with our country and castles package exceeded your expectations and that we could make your travel experience easy and enjoyable. We look forward to helping you with all your future vacations!
Best Regards,
Great Value Vacations
The hotel was disaster. I was under major construction during ou stay and we were not able to enjoy it. Great Value Vacations should have let us know about the major renovations when booking.
Reply from Great Value Vacations2026-07-14
Zeedo: We apologize for the delay with acknowledging your review. Please be assured that we have sent your concern to our Customer Service team and they will be in touch with you via email.
We appreciate your patience during this process.
Regards: Great Value Vacations
Amazing trip to Thailand! Flights, rides and tours all went smoothly. The staff was so friendly and we had an amazing experience! This is my second time using this site to book vacations and I’ve been incredibly happy!
Reply from Great Value Vacations2026-07-01
Dear Valued Customer,
Thank you so much for sharing your wonderful experience with us! We're delighted to hear that your trip to Thailand went smoothly and that our staff contributed to making your vacation amazing. We truly appreciate your continued trust in Great Value Vacations and look forward to helping you plan many more memorable trips.
Best Regards,
Great Value Vacations
This company takes your money up front and if anything happens that you need help with after the original booking they will not help you. Once they have your money they could care less what happens to you. Their reply confirms. What I stated. The error in the original booking was made by them not us. Their correction to that error was the cause of all our problems not the flight cancellation as a professional travel organization they should have known that by splitting my sons family into separate itineraries the great risk that left in case anything like a flight cancellation occurred. If they cared they could have used a better way to correct their error that did not leave us at risk. As you see their response they refuse to understand what they did and they take no responsibility. I want nothing from them but an apology and for them to never split a families itinerary again
Reply from Great Value Vacations2026-06-29
Gary: At Great Value Vacations, our goal is for every traveler to have an exceptional vacation experience.
Our Customer Service team has addressed your concerns and explained why correcting a traveler’s name required splitting the two passengers into separate airline reservation records (PNRs). We sincerely apologize for the inconvenience this caused.
We also understand that flight cancellations can be stressful. When cancellations occur, the airline is responsible for rebooking affected travelers on alternative flights.
Thank you for giving us the opportunity to address your concerns. We appreciate your feedback and regret that your experience did not meet your expectations.
Regards: Great Value Vacations
We love Great Value Vacations. This was our second time buying a package from there. Everything was nearly perfect. We did have one driver try to drop us off at the wrong hotel in the wrong place completely, but we got it squared away. All three hotels were lovely with good A/C. The included breakfasts were so good. You won’t have trouble finding enough to eat. We got to see wildlife at each hotel. Birds, monkeys, lizards. Everything was amazing and we can’t wait for our next trip to Costa Rica! Book it! Oh, if you’re trying to decide between the Costa Rica trip that includes Playa Hermosa or the one with Tortuguerro, make it Tortuguerro. You won’t regret it!
Reply from Great Value Vacations2026-06-30
Dear Valued Customer,
Thank you so much for your wonderful review and for choosing Great Value Vacations again! We’re delighted to hear that you enjoyed your trip and the hotels, as well as the included breakfasts and wildlife experiences. We apologize for the inconvenience with the driver but are glad it was resolved smoothly. We appreciate your feedback and have shared it with our team. We look forward to helping you plan your next amazing trip to Costa Rica!
Best Regards,
Great Value Vacations
This is our second excursion with Great Value Vacations. The packages they offered were exactly as promised. We did the Ireland B @ B vacation. It was fabulous. Custom Service was fantastic prior to leaving. Solved any issues we had in a very timely manner. Particularly airlines issues. Fantastic!! Would definitely recommend to anyone...
Reply from Great Value Vacations2026-06-30
Dear Valued Customer,
Thank you so much for your wonderful feedback! We are delighted to hear that your second excursion with Great Value Vacations, especially the Ireland B & B vacation, was fabulous and that our customer service met your expectations. We appreciate your recommendation and have shared your kind words with our team.
Best Regards,
Great Value Vacations
A
Andrew M · 1 review · Verified · Experienced 2026-06-27 ·
★★★★★
We had the most amazing experience
We had the most amazing experience. Visiting 3 different areas was great. Also having a car so we could get around and see things off the beaten path. I would book through Gret Value again.
Reply from Great Value Vacations2026-06-29
Dear Valued Customer,
Thank you for sharing your wonderful experience with us. We're delighted to hear that visiting multiple areas and having a car enhanced your trip. We truly appreciate your kind words and look forward to assisting you with your future travels.
Best Regards,
Great Value Vacations
Dear Valued Customer,
Thank you for your kind words! We're delighted to hear that you enjoyed the great hotels and found everything easy to navigate. We appreciate your feedback and have shared it with our team.
Best Regards,
Great Value Vacations
L
Lisa F · 1 review · Verified · Experienced 2026-06-26 ·
★★★★★
Makes travel easy!
Super easy to book, gives succinct information about the trip packages, and the experience is always top notch.
Reply from Great Value Vacations2026-06-28
Dear Valued Customer,
Thank you for your kind words! We are delighted to hear that you found booking easy and our trip information clear. We appreciate your positive feedback and have shared it with our team.
Best Regards,
Great Value Vacations
R
Robert B · 1 review · Verified · Experienced 2026-06-18 ·
★★★★★
From start to finish with the booking…
From start to finish with the booking to the accommodations.
Reply from Great Value Vacations2026-06-26
Dear Valued Customer,
Thank you for sharing your experience with us from start to finish with the booking to the accommodations. We appreciate your feedback and have shared it with our team.
Best Regards,
Great Value Vacations
R
Ray Smith · 3 reviews · Verified · Experienced 2026-06-18 ·
★★★★★
What exciting times
Reply from Great Value Vacations2026-06-26
Dear Valued Customer,
Thank you for sharing your excitement with us! We appreciate your enthusiasm and look forward to helping you create more wonderful vacation memories.
Best Regards,
Great Value Vacations
Dear Valued Customer,
Thank you for sharing your experience with us. We're delighted to hear you had an amazing vacation! We appreciate the feedback and have shared it with our team.
Best Regards,
Great Value Vacations