Backed by several rounds of venture capital funding over $100M to date, Gshopper is the world's first e-importer for business clients and the global cross-border e-commerce platform for global shoppers. We discover the world's hottest products and bring them to global consumers alike at a great price. Our method of discovery is backed by highly advanced big-data mining technology, and our operation is highly automated using a sophisticated backend ERP technology. The products we feature on Gshopper come with a great deal of thought and care. Our mission is to help bring all of the popular products from many different countries to any online shoppers in a local country and help them to become true global shoppers. With 14 years of accumulated search and e-commerce technologies and global DNA, Gshopper is well-positioned to become the world’s first e-importer and leading cross-border e-commerce platform.Gshopper is headquartered in Singapore with subsidiaries in over 18 countries (and expanding) in the world including the United States, China, Japan, Korea, and many EU countries. Customers in 25 different countries can now enjoy Gshopper service.Please leave us your order number when commenting on TrustPilot so that we can provide help more promptly.
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Is Gshopper legit?
Gshopper (gshopper.com) has a 3.3 out of 5 rating on OK.one, based on 398 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 38% give 1 star; The business has replied to 91% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers overwhelmingly had a truly great experience with this company. Customers praise the very fast shipping times, noting that packages arrive safely and well-protected from any potential damage during transit. Consumers also appreciate the exceptional product quality, mentioning that items arrive in top working condition along with pleasant bonus gifts inside the box.
Some reviewers were not happy with occasional delivery delays or express shipping options that did not actually arrive any faster than standard delivery methods. A few people also mentioned encountering minor issues regarding missing small extra accessories or experiencing complex situations when dealing with after-sales customer support.
Auto-generated from all reviews of this business. For reference only.
Aanschaf en verzending ging op zich best goed.
Maar zodra je een probleem hebt met je product ben je de klos.
Oneplus watch 2 besteld, en vrij kort na aanschaf batterij problemen. Lijkt op probleem met een update, gezien andere reacties op internet. Maar Gshopper geeft niet thuis, en je komt eigenlijk geen stap verder.
Update 12 november 2024:
Dear Customer.
We take your question very seriously.
But as our colleague told you before, you can refer to the Reddit article.
We would very much like to help you to solve the problem, but this is a known problem with the watch, even if you send it back for repair, the result will be the same. that is a known problem with an update. Just wait some days, it will be normal after a week.
This mail was dated 17 october 2024
Reply from Gshopper2024-10-16
Dear Customer,
We are sorry to hear about your experience thus far. We would really like to have a look into this for you. Could you please email [email protected] with your order number, along with a link to the review? We appreciate your help to improve our business and your experience.
Warm Regards,
Gshopper Team
This company is a scam they will take your money and you’ll never receive your order. And when they respond to your review stating they are sorry they would like to look into it please email quariesGshopper.com your message or email will be blocked
Reply from Gshopper2024-10-16
Dear Customer,
We are sorry to hear about your experience thus far. We would really like to have a look into this for you. Could you please email [email protected] with your order number, along with a link to the review? We appreciate your help to improve our business and your experience.
Warm Regards,
Gshopper Team
it is all fraud, they sell phones does not exists and then dont want to give back money, they are bunch of liars,
Reply from Gshopper2024-10-16
Dear Customer,
We are sorry to hear about your experience thus far. We would really like to have a look into this for you. Could you please email [email protected] with your order number, along with a link to the review? We appreciate your help to improve our business and your experience.
Warm Regards,
Gshopper Team
I ordered over 100 worth of clothes received confirmation page but no email or tracking number given I even payed extra for express shipping it’s been 2 days no email at all and when I log in it says I’ve not purchased anything but I have my bank records
Reply from Gshopper2024-10-16
Dear Customer,
We are sorry to hear about your experience thus far. We would really like to have a look into this for you. Could you please email [email protected] with your order number, along with a link to the review? We appreciate your help to improve our business and your experience.
Warm Regards,
Gshopper Team
Everything was perfect! Packaging was almost brand new, I can't find a single flaw with the phone.So pleased with this phone I will definitely be buying from Gshopper again!
I really like the new phone. The data transfer was so easy and even brought in my apps & saved most of my progress on games. Nice decision to buy this product.
Bought this for my grandmother and setting it up was very simple. The operation is also very user-friendly for the elderly. She's very pleased all around.
I really like the bluetooth capibility to pair multiple speaker sources and create a pretty convincing stereo sound on my kitchen.Makes me so happy to be in the kitchen every day. In Gshopper I got more than I paid for in my opinion.
Arnaque totale: drone commandé via FaceBook. L'article reçu ne correspond en rien à la description ni à la video. Gadget de qulité médiocre, emballage fragile.
Reply from Gshopper2024-09-02
Dear Customer,
We are sorry to hear about your experience thus far. We would really like to have a look into this for you. Could you please email [email protected] with your order number, along with a link to the review? We appreciate your help to improve our business and your experience.
Warm Regards,
Gshopper Team
Got used/fake phone pixel 7 pro
Support often responds but it is very difficult to solve the problem and the financial loss is large
Reply from Gshopper2024-09-02
Dear Customer,
We apologize for the issue with your Google Pixel 7 Pro, which was due to a warehouse oversight in quality inspection before shipping.
To resolve this, we’re offering you two options:
If you choose to keep the phone, we will provide monetary compensation.
If you'd prefer to return it, we will arrange a full refund.
Thank you for bringing this to our attention. We are committed to improving our product quality checks to prevent similar issues in the future.
Warm Regards,
Gshopper Team
I can tell you that this phone was worth the wait! The battery lasts a solid day and that's with regular usage throughout the day. The colors are vibrant and comfortable too.
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