Perfect - Nintendo Switch
Bought a Nintendo Switch OLED used 95% and practically was like new! i will buy again thank you!
About Gshopper
Data updated- Website
- gshopper.com
- Category
- Shopping & Fashion
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 129 reviews
- Replies to negative
- 91% (144/159)
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About this business
Backed by several rounds of venture capital funding over $100M to date, Gshopper is the world's first e-importer for business clients and the global cross-border e-commerce platform for global shoppers. We discover the world's hottest products and bring them to global consumers alike at a great price. Our method of discovery is backed by highly advanced big-data mining technology, and our operation is highly automated using a sophisticated backend ERP technology. The products we feature on Gshopper come with a great deal of thought and care. Our mission is to help bring all of the popular products from many different countries to any online shoppers in a local country and help them to become true global shoppers. With 14 years of accumulated search and e-commerce technologies and global DNA, Gshopper is well-positioned to become the world’s first e-importer and leading cross-border e-commerce platform.Gshopper is headquartered in Singapore with subsidiaries in over 18 countries (and expanding) in the world including the United States, China, Japan, Korea, and many EU countries. Customers in 25 different countries can now enjoy Gshopper service.Please leave us your order number when commenting on TrustPilot so that we can provide help more promptly.
Written by the business, not verified by us.Is Gshopper legit?
Gshopper (gshopper.com) has a 3.3 out of 5 rating on OK.one, based on 398 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 38% give 1 star; The business has replied to 91% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a truly great experience with this company. Customers praise the very fast shipping times, noting that packages arrive safely and well-protected from any potential damage during transit. Consumers also appreciate the exceptional product quality, mentioning that items arrive in top working condition along with pleasant bonus gifts inside the box. Some reviewers were not happy with occasional delivery delays or express shipping options that did not actually arrive any faster than standard delivery methods. A few people also mentioned encountering minor issues regarding missing small extra accessories or experiencing complex situations when dealing with after-sales customer support.
Auto-generated from all reviews of this business. For reference only.What people say
Very satisfied with the store
Very satisfied with the store. Received the shipment within 15 days of ordering. Great! The package was very well wrapped, no damage, well protected. I haven't tested the OP 13 phone yet, but I hope everything is good. I highly recommend the Gshopper store!
Everything was find
Super good
Ordering was easy and problem-free. Shipping was also fast (I received it on the 5th working day). I received the package double-wrapped, undamaged, in perfect condition. Thank you very much.
Highly recommended
Great prices. Fast shipping. I made the order at 2nd of August and at 12th of August my ordered has been delivered. Very satisfied
Outstanding support
The shipping wasn't the fastest, but the handling of my case and the outstanding support deserve 5 stars. Thank you!
Oneplus Watch 3 order
I ordered a Oneplus Watch 3 from the site. Everything was fine. The item was packaged well.
They are scamming peoples and buying 5…
They are scamming peoples and buying 5 star reviews. Dont be an idiot like i was! Check out everything before ordering from this website. No update, no reply, my order is just processing and they are not shipping the parcel what i ordered at all which is on stock on the website! They arent help you!
Reply from Gshopper2025-08-18
Dear Customer. Thank you for choosing Gshopper. If you have any requirement, you can contact [email protected].
I had an excellent experience with this…
I had an excellent experience with this store. The customer support was outstanding — very helpful and always quick to respond. When I received a defective product, they handled the issue in a professional and efficient way. They arranged a replacement extremely quickly, and I received the new item without any extra cost. I truly appreciate how smoothly and respectfully they treated the whole process. I can highly recommend this webshop to everyone and will definitely shop here again. Thank you for the great service!
Great communication!
Fast shipping, great customer service
The phone i ordered was out of stock, so they sent a better one without no extra fees. I higly appreciate this mentality.
Reliable store with fast delivery
Reply from Gshopper2026-04-21
Thank you for your trust in Gshopper.
Horrible customer support
Horrible customer support. Answers takes weeks and no actual solution. I have a deffected phone and no EU warranty. Would never buy again
Reply from Gshopper2025-05-26
Dear Customer. Thank you for choosing Gshopper. If you have any requirement, you can contact [email protected]
ok, poor contact
I ordered a product from Gshopper and, despite some initial concerns, the package was shipped and delivered as described. Unfortunately, I tried to contact the store via email several times and did not receive any response. Customer service definitely needs improvement, but the product itself was delivered and works as expected. The store is legitimate, but you need to be patient.
Reply from Gshopper2025-05-26
Dear Customer. Thank you for choosing Gshopper. If you have any requirement, you can contact [email protected]
Order cancelation without warning
They refunded me (not fully based on what I can see from my bank statements) and canceled my order ten days later without any explanation. I sent an email to ask them why but it doesn't look like they will provide one.
Don't buy from this store!!
Don't buy from this store!!! Scammers!!! I ordered a Google Pixel 7Pro phone. It arrived in July 2024. From the beginning there were problems with the display. Then the fingerprint reader stopped working. In December the display stopped working completely. After contacting support, everything went well. In January I sent the phone back to gshopper. Since then I get one answer a month. Once they write that they will refund the money, once that they will repair it. They are scammers!!! Two months have passed and I have neither money nor phone!!!
They wrote on their site,when the new…
They wrote on their site,when the new filmware OF ONE PLUS 3 will release they will help you install the new filmware! and now they dont answer to emails! dont buy phone with china version they will never help you as they promise!
Worst online shopping experience I've had in years, maybe ever
If my one experience represents how a purchase with Gshopper typically goes, this store must have fake reviews or something. I have pretty much the same complaints Sergio Ribeiro does. Ordered a Retroid Pocket 2S from this site, they happily charged my credit card, then... NOTHING. Not a single update for weeks. My attempt to purchase something from them arguably went worse than Sergio's because I attempted to contact them at multiple e-mail addresses and NEVER received a response. I had to submit a dispute with my credit card company to get my money back, who thankfully acted VERY quickly on my behalf and got me a full refund in less than 24 hours.
Scam
Scam, made an order, waited the time to be shipped, received ZERO updates, inquired support, with luck sometimes i get answered. They said they would sent a refund within 24h, no luck with that and no luck with new responses adter enquiring about the refund status. Don't Buy TEMU and AliExpress ais way more reliable.
SCAM
I ordered a Nintento Switch OLED on january 22th. It was supposed to ship in 7 working days. Since I didn't receive any information after two weeks I contacted gshopper support. They wrote to me that there was a delay because of the Chinese New Year which seemed fair enough. They said the order will ship on the fabruary 15th at the latest. After that didn't happen I wrote to support again asking for refund because this is not normal behaviour. They keep ignoring my inquiries so don't order anything from them...
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