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Shopping & Fashion

Gshopper

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398 reviews

3.3398 reviews
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About Gshopper

Data updated
Website
gshopper.com
Category
Shopping & Fashion
Location
Singapore
Status
Unclaimed
Last 12 months
129 reviews
Replies to negative
91% (144/159)
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About this business

Backed by several rounds of venture capital funding over $100M to date, Gshopper is the world's first e-importer for business clients and the global cross-border e-commerce platform for global shoppers. We discover the world's hottest products and bring them to global consumers alike at a great price. Our method of discovery is backed by highly advanced big-data mining technology, and our operation is highly automated using a sophisticated backend ERP technology. The products we feature on Gshopper come with a great deal of thought and care. Our mission is to help bring all of the popular products from many different countries to any online shoppers in a local country and help them to become true global shoppers. With 14 years of accumulated search and e-commerce technologies and global DNA, Gshopper is well-positioned to become the world’s first e-importer and leading cross-border e-commerce platform.Gshopper is headquartered in Singapore with subsidiaries in over 18 countries (and expanding) in the world including the United States, China, Japan, Korea, and many EU countries. Customers in 25 different countries can now enjoy Gshopper service.Please leave us your order number when commenting on TrustPilot so that we can provide help more promptly.

Written by the business, not verified by us.

Is Gshopper legit?

Gshopper (gshopper.com) has a 3.3 out of 5 rating on OK.one, based on 398 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 38% give 1 star; The business has replied to 91% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a truly great experience with this company. Customers praise the very fast shipping times, noting that packages arrive safely and well-protected from any potential damage during transit. Consumers also appreciate the exceptional product quality, mentioning that items arrive in top working condition along with pleasant bonus gifts inside the box. Some reviewers were not happy with occasional delivery delays or express shipping options that did not actually arrive any faster than standard delivery methods. A few people also mentioned encountering minor issues regarding missing small extra accessories or experiencing complex situations when dealing with after-sales customer support.

Auto-generated from all reviews of this business. For reference only.

What people say

I ordered a phone

I ordered a phone. Shipment took little longer, so I contacted support. They have been very responsive and helpful. After some clarification I have got a satisfying solution and got the package delivered soon. I appreciate the professionalism support team handled my query. All the best folks!!!

Oppo Find X9 Pro - no taxes, fees

I purchased the Oppo Find X9 Pro from Gshopper. The shipment arrived without any additional customs fees or taxes. I placed the order at the beginning of December and received the package before Christmas, which I consider a very good delivery time. I paid extra for faster shipping, but the delivery time was similar to customers who did not choose this option. However, I received a refund for the fast shipping, so the store handled the situation fairly. Overall, a positive shopping experience. Good communication and honest customer service. I can recommend Gshopper.

Great shopping experience

After some misunderstanding situations about an order, finally the phone came correctly and they partially refunded for a non-original charger missing.but the sended me another one and they let me keep it. There are 2-3 different departments that handles problems,and that is what causes the complications. But overall great shopping experience

Product was shipped in excellent...

Product was shipped in excellent condition. Even thought of an EU adapter since I ordered a phone designed for the chinese market. Costumer service answered quickly to my questions via e-mail. Would order from them again!

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