I recieved the order in excellent…
I recieved the order in excellent condition.
About Gshopper
Data updated- Website
- gshopper.com
- Category
- Shopping & Fashion
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 129 reviews
- Replies to negative
- 91% (144/159)
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About this business
Backed by several rounds of venture capital funding over $100M to date, Gshopper is the world's first e-importer for business clients and the global cross-border e-commerce platform for global shoppers. We discover the world's hottest products and bring them to global consumers alike at a great price. Our method of discovery is backed by highly advanced big-data mining technology, and our operation is highly automated using a sophisticated backend ERP technology. The products we feature on Gshopper come with a great deal of thought and care. Our mission is to help bring all of the popular products from many different countries to any online shoppers in a local country and help them to become true global shoppers. With 14 years of accumulated search and e-commerce technologies and global DNA, Gshopper is well-positioned to become the world’s first e-importer and leading cross-border e-commerce platform.Gshopper is headquartered in Singapore with subsidiaries in over 18 countries (and expanding) in the world including the United States, China, Japan, Korea, and many EU countries. Customers in 25 different countries can now enjoy Gshopper service.Please leave us your order number when commenting on TrustPilot so that we can provide help more promptly.
Written by the business, not verified by us.Is Gshopper legit?
Gshopper (gshopper.com) has a 3.3 out of 5 rating on OK.one, based on 398 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 38% give 1 star; The business has replied to 91% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a truly great experience with this company. Customers praise the very fast shipping times, noting that packages arrive safely and well-protected from any potential damage during transit. Consumers also appreciate the exceptional product quality, mentioning that items arrive in top working condition along with pleasant bonus gifts inside the box. Some reviewers were not happy with occasional delivery delays or express shipping options that did not actually arrive any faster than standard delivery methods. A few people also mentioned encountering minor issues regarding missing small extra accessories or experiencing complex situations when dealing with after-sales customer support.
Auto-generated from all reviews of this business. For reference only.What people say
Fast delivery
Fast delivery, perfect communication and very good packaging. I will buy again.
Excelent Customer Service
The support was excelent,fast replies and straight to the point, the prices are insane and the shipping times are as stated.
AVOID GSHOPPER: Warranty is fake. Return package stuck in Shenzhen.
I am writing this to warn potential customers: Gshopper's "1-year warranty" is a trap. My experience with the Order of OPPO Find X8 Ultra: 1. The Problem: After 4 months, my flagship phone developed a serious factory defect (vertical pink lines on the screen). 2. The Insult: Support first offered me a $15 discount to "keep" the broken device. 3. The Trap: I refused and sent the phone back to China for repair at my own expense. 4. The Ghosting: The package (CP297303784PL) arrived in Shenzhen almost a month ago. It is currently STUCK in Customs because Gshopper refuses to provide basic clearance documents. I even provided them with the direct phone number to the customs agency holding the package (0755-26755971), but Gshopper support has simply stopped responding to my emails. They are waiting for the package to be returned to me so they don't have to fix it. DO NOT buy expensive electronics here. If you have a problem, you will be left alone. I am now forced to file a chargeback and report them to consumer rights organizations in China (SAMR).
Reply from Gshopper2025-12-04
Based on verification, your issue has been resolved. The specific timeline is as follows: • December 10, 2025, 6:30 PM (China Time): Gshopper escalated this incident and assigned a dedicated team to handle it. Users were notified they would receive email updates every 48 hours. Preliminary customs clearance documents were submitted. • December 12, 2025, 11:40 AM (China Time): Update provided to the user (Note: Next update delayed due to weekend). • December 16, 2025, 11:54 AM (China Time): Additional update/information comparison conducted with the user. • December 10, 2025, 6:30 PM (China Time): Enil contacted you via email, committing to provide updates every 48 hours. The first batch of customs clearance documents has been submitted. • December 12, 2025, 11:40 AM (China Time): Enil sent a second email containing another status update. • December 16, 2025, 11:54 AM (China Time): Enil sent a third email with another update. • December 17, 2025, 5:02 PM (China Time): We emailed the customer a fourth status update. Customs clearance was complete, and the goods were expected to arrive at the Gshopper repair center within the next 2-3 days. • Gshopper received the package containing the phone on December 22, 2025 (China Time). • The phone was scheduled for inspection and repair on December 23, 2025 (China Time). Repair was estimated to take 2-3 business days. • On December 31, 2025 (China time), after repairs were completed, the repaired smartphone was shipped to the customer. • On January 8, 2026 (China time), an email was received from the user confirming receipt of the package and that the product repair was completed. Translated with DeepL.com (free version)
OPPO Find X9 Pro – Highly recommended
The phone arrived in Slovakia today in 17 days. Perfectly packaged and in good condition. I can highly recommend this store. I have had the phone for a short time but the first impression is amazing. Beautiful and high-quality workmanship.
I ordered a Chinese cell phone in…
I ordered a Chinese cell phone in global version with express delivery. It did not came Express but the shop refunded me the express fee. I have to give 5* because cell is in top condition, can be used in Europe and the delivery took 3 weeks which is in my opinion very good.
mini PC
Got my mini PC, perfectly working, no damage, it gives all it promises! I ordered to middle europe, came in weeks, but it is how shipping works, it was worth the wait! Recommended!
The phone was exactly what I had…
The phone was exactly what I had ordered. Nice also customer support!
The Phone was very safe packed
The Phone was very safe packed. The Delivery was 14 days from Order to Delivery from Hong Kong to Slovenia.
Great prices and fast shipping
Great prices and fast shipping, tracking on point
Fast delivery in 10 days
Everything was Great
i order oneplus 13R from gshopper
i order oneplus 13R from gshopper. they delay to ship the smartphone but when the parcel arrived everything is was perfect!
A little delay, but worth the wait
I ordered two items and they waited for both to be available, then one package was sent. Support was good, they explained why there was a delay. Package came well wrapped, the items were intact. Would buy again.
Very fast delivery and good quality
Great shop
I ordered a phone. It arrived in perfect condition. The tracking was great and all the process was easy and nice. I reccommend buying here.
Fast delivery and flawless product!
The selected product was at a very reasonable price with a coupon. The package contained everything, and even more than was stated in the description. I received the mobile phone a day earlier than the expected delivery date. The packaging was perfect, the best I have come across recently, even the product box could not have been damaged during shipping. This is my first order, but I have a very positive experience with the company, I will gladly choose them again!
Fast shipping
Fast shipping, good product!
Fast delivery (2 Business days)
- Fast delivery (2 Business days) - No damage to the package - Tracking your package (however I did not receive an email that announces it before arrival, so I actually missed it)
Very satisfied with the store
Very satisfied with the store. Received the shipment within 15 days of ordering. Great! The package was very well wrapped, no damage, well protected. I haven't tested the OP Nord 5 phone yet, but I hope everything is good. I highly recommend the Gshopper store!
It came sooner than Expected 👌
It came sooner than Expected. Everything was on track
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