Hatsfashion (hatsfashion.com) has a 3.0 out of 5 rating on OK.one, based on 385 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 51% rate it 4 stars or higher while 44% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Refund, Price. Last updated 2026-10-25.
Most reviewers were somewhat happy with their experience overall. Consumers often highlight the vast array of different styles available, making the shopping experience enjoyable and straightforward. People frequently mention that the website is easy to navigate, and orders often arrive quickly and securely packaged. However, some customers also noted significant issues with poor product quality that did not match the online descriptions at all. Reviewers were also dissatisfied with expensive return shipping costs and being offered only partial refunds when attempting returns. Consumers reported receiving damaged items or completely different products than what was originally selected during checkout.
Auto-generated from all reviews of this business. For reference only.CHINESE SCAMMERS I RECEIVED A COMPLETELY DIFFERENT MODEL THAN THE ONE I ORDERED. THEY MAKE EXCUSES, AND IF YOU TRY TO RETURN THEM, THEY THREAT YOU BY SAYING THAT IT WILL MOST PROBABLY BE LOST AND YOU WILL NOT RECEIVE THE MONEY. THEY ARE A SOCIAL CANCER NEVER BUY FROM THEM
You were the only company that I found a size 8 hat
Scammers! I ordered a hat from them but the ine I received was shipped in a box too small and looked nothing like the advertised hat. When I complained they only offered to refund $20 of the $50 I spent. Avoid dealing with these scammers!
Hat Fashion, BellyHat, Tienda Hat etc...all the same company. Makes all sorts of promises on their website but when you have a problem with the product such as wrong size and product delivered, they come up with a lot of excuses and issues.
Ordering experience was perfect. Choice seems great. Not sure how else you could improve what I experienced.
Very pleased! Product quality, great communications, timely delivery. I placed another order. Not to mention my welcome discount.
I had a very good experience when ordering online. It was a fairly simple process and not difficult at all. One issue that I see that may not be able to be corrected concerns the sizing. The reason that I didn’t have too much of a problem with this is because I know what size hat that I wear. For somebody who does not know that this could be a guessing game. I’m not really sure how that can be improved upon though
Website was easy to navigate and use. The selection was plentiful and the pictures of the merchandise were looked very good
Easy to navigate the site, interesting AI suggestions of products, looking for more straw porkpie options.
***BEWARE THIS COMPANY IS EXTREMELY MISLEADING!!! I Was going to order a western hat from this company based on the fact that in the ad it states they are made in the USA but after reading the reviews and seeing multiple ones stating that thier products are coming from China and they are having difficulty with customer service I canceled my order. Beware of this company they are extremely misleading!!!!
I read the reviews after making my order with hatsfashion.com. I ordered 3 fedora hats. It took about 6 weeks but the hats I ordered did arrive. The problem was they didn't fit, XL was too small. I used their sizing guide too. One of the hats I really liked so I ordered that hat again in the next larger size XXL. When that hat came, it was the same size as the XL. When I contact customer support they offered me a $10 credit or stated I can return it but I would be responsible for the shipping even though their website says "Free Returns".
Very easy order process, cant wait for my husbands new hat to arrive.
The website was easy to navigate
I have been looking at this hat for a while. I liked the price. Hopefully a quality hat.
Great Selection. Prices Good
My experience was all good. Website was easy to navigate. My ONLY suggestion: for each hat, include at least one picture of the hat being worn. Or, more than one picture, with the hat worn different ways or by different models -- that would be even more helpful
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