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Money & Insurance

Haven Life

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101 reviews

4.4101 reviews
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About Haven Life

Data updated
Website
havenlife.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
1 review
Replies to negative
9% (1/11)
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About this business

Haven Life Insurance Agency, LLC is a life insurance startup, backed by MassMutual, that offers a simple online experience for buying high-quality and affordable coverage. Driven by a mission to make life less hard, we're transforming the typically time-consuming and confusing process of buying life insurance into one that's easier, faster and just plain better.For more information about Haven Life, please visit havenlife.com.

Is Haven Life legit?

Haven Life (havenlife.com) has a 4.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 86% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 9% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-11.

What people say

I was treated terribly because I don't speak good English

I was having a hard time on the phone with an agent because I don't speak proper English, it's not he can't understand, it's just he doesn't want to understand. I wanted to find the right policy with lower cost, perhaps my bad English and he couldn't really make a big deal from me. I was treated badly.

highly discriminatory!!!

highly discriminatory!!!! i was denied solely based on my bmi…..without even checking my health history or lab work etc!!! customer service has been rude and incredibly difficult to even navigate their stupid email system. guess there is a reason why there are a select few tried and true life insurance companies….because they actually consider the entire human not just a couple of numbers on an application. stay away from this company if you want yo be treated with dignity and respect.

Simple and well-designed process for buying life insurance

Life insurance is an industry that seems stuck in the past - things like completing an application, filling out paperwork, scheduling medical exams, etc. are not handled online at many companies. At Haven Life all of this can be done and tracked online, and I hope that others in the industry will follow suit. Other positives include that pricing was competitive and easily available through an easy online quote. It was also possible to adjust the specifics of the policy throughout the process, even after underwriting was complete - changing my mind on one small detail did not require restarting the process. The underwriting process proceeded quickly. I was easily able to gain access to my lab results online. Etc. The process was easy at every step.

It is fine

Oh my gosh. I am finally writing a review after a week of daily begging from Haven Life. Pretty good experience overall but it is life insurance. So a bit of a pain and not very transparent as to what is affecting rates. I got a good policy approved in under a month which is great. My rate was surprisingly high. I have several mild health issues but taken together they probably provide cover to rate my higher risk. I am pretty sure I could have gotten (and may still) a better rate if I had gone the traditional route. But that is even more invasive and time consuming. I am giving a 3 because of rate and lack of reasons for rate and because - it is life insurance - which in my experience is never very pleasant.

Applied Sunday, Approved Monday…

I filled out the application on Sunday afternoon, and was fully approved before noon on Monday. I was initially told that I would need a medical exam, but in the process, it was determined that I didn’t actually need a medical exam to be approved. So, this was a welcome surprise. Also, the initial quote I was given (before completing the application) was only about $15 off from the final approved premium. The Haven Team communicated with me regularly thoughout the application process and promptly answered my questions. Overall, this was an extremely smooth, efficient, and pleasant experience. My family and I are thrilled to have this affordable policy that will last 30 years, onto my 70s. Thank you, Haven!

Easy to apply

Easy to apply I just got approved last week so haven't had to make any claims or anything like that (as this is a life insurance policy, guess that's a good thing lol). But what put Haven Life at the top of my list was their intuitive website and easy application process. All done online and then the physical exam was done in my home! Very easy process.

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