Dependable
Very dependable company that handles everything with care
HCD is changing how you get medical supplies, offering fast delivery, free shipping, and the best-rated service in the medical supply industry.
Written by the business, not verified by us.Home Care Delivered (hcd.com) has a 4.8 out of 5 rating on OK.one, based on 231 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-09-02.
Very dependable company that handles everything with care
The customer service ,and reordering was made simple for client.But sometimes most recently the quality of the tabs that hold the briefs up fails.They donot stick well,and fall off easily,this is very difficult for me to keep the briefs on properly.Please address this problem.And correct the picture on your Website,you donot offer prevail briefs,but the picture suggest otherwise!Thank You!
Hello Ann, thank you for your feedback. We focus on high quality products that help support individuals with their various conditions. Please give us a call at 800-565-5644 so we can help you find the best product for your needs, we look forward to hearing from you.
The service is great. Customer Service Is great. They always remind me ahead of time about my needs and they have helped me in different departments of my needs without any issues of the different services I might needs. Delivery service is great as well till this day since I started I've had no issues at all since I've started my services with them.
We truly appreciate your feedback. It's wonderful to know our customer service team was able to assist you. Thank you for choosing us.
Home delivery is a great company. Order is always accurate and never late. Great communication and knowledge. Thank you for your service.
Absolutely none of the information was updated for my mother. Multiple phone calls and zero got accomplished and now we have three months of pads that can’t be used.
Thank you for taking the time to share your experience. This is not the level of service we strive to provide. We'd appreciate the opportunity to review what happened and work toward a resolution. Please contact our customer service team so we can look into the details of your mother's account and address your concerns directly.
Super easy to reorder and the delivery is so quick. I’m so thankful for this service.
We have been a client for 8 years, a recent decision to limit the amount of supplies my son needs, per DR order, is very concerning. What was a covered expense is now a added one. There was no notice, or no notice of change. I am sure I am not the only one this has affected. I contacted a couple other sources and looks like a federal thing.
HCD is always on time and the contents are always accurate. When we needed to upgrade the type of undergarment, the HCD representative was knowledgable about the product lines and offered solid advice. No downside to this service. Highly recommended.
I am very happy to see them deliver through UPS again. Because the last carrier they had they took a long time for them to ship and deliver. And also they are doing well for me to help me manage my medical condition that has been long term for a very long time. I would still recommend them to a family member and also a friend.
This company has provided my child's incontinence supplies for many years. They have updated their website ordering process when needed and have always been reliable. Their phone reps are courteous and empathetic. The delivery process is very simple and straightforward.
Thanks so much, Jody! We look forward to continuing to serve you as our customer. Take care!
231 reviews matching