We are an eCommerce Baseball and Softball Retail Company who specializes in our Customers Overall Experience and Customer Service while supplying amazing prices on Bats and Equipment. We're professional and fun, all of us have a passion for what we sell. We also try our best to not forget about those who helped get us here. We enjoy treating our customers, employees, and people around us like family. This business has enabled us to Donate to Local Leagues and Organizations, and we search daily for the next way to improve someones life for the better. Yes we sell Baseball & Softball Bats and Equipment but there's so much more to it.
Written by the business, not verified by us.HB Sports (headbangersports.com) has a 4.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 20% of negative reviews; Reviews mostly discuss Product, Price, User experience. Last updated 2026-08-24.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and detailed tracking updates that successfully keep buyers well-informed throughout the entire fulfillment process. Consumers also deeply appreciate the simple website navigation, helpful staff assistance, and great competitive prices on quality baseball and softball gear. Some people were dissatisfied with occasional delivery delays and frequently encountered frustrating challenges when attempting to reach customer support for order updates. A few reviewers noted that shipping occasionally took longer than expected or that their inquiries went completely unanswered when they needed assistance.
Auto-generated from all reviews of this business. For reference only.We did get a good price on a bat we wanted. However , we paid extra for 2 business day shipping and it took almost a week to get to us. It was ordered late on July 2 but we didn’t realize a sports store would be closed July 3 and 4. So the bat was shipped out July 6 and we didn’t get until late July 8.
It was great found everything very easily
Kobe reached out after an online purchase and made sure my purchase was easy and smooth. Thank you Kobe!
Headbangers’s is easily the number 1 in sports equipment merchants they’re more than a company they make you feel like family and they’re knowledgeable about their products and recommendations when it comes to all things slow pitch , fast pitch and baseball ! Quick shipping awesome customer support and great prices 10/10
Great customer service and fast shipping. I called in to ask if they price match, which they said yes to, and they not only price matched for me but also ensured their website offers the lowest price available for everyone to buy at.
Shipped wrong item. Ordered flared axe bat. But it came regular axe bat.
Always has cool gear in stock and ready to ship. Great communication. Many thanks
I ordered the wrong bat by mistake. I called the next morning and it was the easiest fix!! My boy got his bat on time and it was exactly what he wanted. You've got a new customer for life!
We found the glove we were looking for here and it was $100 cheaper than anywhere else I could find! As well we ordered Thursday evening and received the next day before 10am! My husband and I were shocked at how fast we received the glove! Great quality, fast service we would 100% buy from here again and highly recommend!
Communication was excellent! They were very helpful and responsive during and even after receiving the gear. Wonderful experience!
Great deals, loyalty reward program, super fast shipping and timely updates on delivery.
We were in need of a bat.on the fly and we got this one right when we needed it! Thank you!
Easy to navigate website, a lot of products to choose from and the discounts are always great. Purchased a Bangor box 400w speaker with a 15% discount was happy with the price I paid with the discount, now going to wait for a backpack to come back in stock to purchase from this website!
Solid job all the way 👏 💪 👌 🙌 will buy more in the future
Odd experience. I purchased a bat and used shopify for the payment. Received an email from their customer service that I needed to provide 4 digits from the billing transaction description. Explained shopify had not yet billed my card and the description on shopify did not match what they were looking for. The response I got was essentially that I would need to figure it out or they would need to refund me. The refund was quick at least.
Good afternoon Rhet, We’re sorry to hear that you were not pleased with your experience. Unfortunately, we do monitor our orders closely and have a fraud prevention system in place. This is done to help protect both our customers and our business from fraudulent orders. The email you received was intended to provide the steps needed to complete the verification process. We apologize if the message was not clear enough or came across as short in any way. We are always working to improve as a business, and we will take your feedback into consideration as we continue training our team on customer communication. Please do not hesitate to reach out in the future. We would appreciate the opportunity to earn your business back. Thank you, Headbanger Sports
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