DO NOT USE THIS FRAUDULENT COMPANY!!
DO NOT USE THIS FRAUDULENT COMPANY!!! They are still trying to bill me for an appointment I never had. It’s been an absolute nightmare. They can kiss my a$$ because they will not get one cent from me!
About helixvm.com
Data updated- Website
- helixvm.com
- Category
- Health & Medical
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 100 reviews
- Replies to negative
- 0% (0/49)
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Is helixvm.com legit?
helixvm.com (helixvm.com) has a 3.0 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. Opinions are polarized: 51% rate it 4 stars or higher while 47% give 1 star; The business has not yet replied to negative reviews. Last updated 2026-09-01.
What people say
They are charging me for a service
They are charging me for a service, I never used and refuse to talk to me on this matter, this company is a scam
Helix is OON and Does Not Tell You
Helix violated consumer protection laws (so-called "No Surprise" laws) by not disclosing they were out of network with my insurer Cigna. I received notice from Cigna that a specific Helix doctor billed Cigna $1,000 for my "consultation" for medication. I know every provider inflates their charges knowing the insurer will pay a negotiated rate and it's Cigna job to challenge how much Helix should REALLY be allowed to charge. However, Cigna paid customary rate and sent me a warning that I could receive notice from Dr. X (Helix) that I owe a balance. Helix isn't going to bill me and I am never going to use them again. Just make sure you check with your own insurer to protect yourself before you fall prey to a very suspect organization.
They charged my insurance $500 for…
They charged my insurance $500 for nothing! No medications, no doctors visit, nothing. I field this as insurance fraud.
Quick to take your $$ for a visit, then nothing....
Quick to take your $$ for a visit, but don't expect any help or communication after that. 28 hours after being given a prescription, it continues to show pending. No possible way to contact anyone. AI sends you to receptionist that is "busy helping other patients" always. Live chat? Nope. They are nonexistent after visit. So I paid $$$ for absolutely nothing. BEWARE!
i had a great experience today at helix…
i had a great experience today at helix today with the help of ms.Tammy , she was really nice and helpful and actually takes her job seriously and deserves employee of the year award ❤️
Tried to use their services
Tried to use their services. Their website is very difficult to navigate. I was finally able to submit my information. The appointment that was never fulfilled. It always said reviewing. Then all my info was gone. I feel I was scammed. This company does not follow up with their patients.
This is a scam
This is a scam. False advertising and please avoid this place. What they advertise and what they deliver are not the same.
My provider listened and helped
My provider listened and helped. Been long time since doctor listened. Prescription were accurate at pharmacy no hassle.
Great Service!
You guys came thru at a time my dr fell…
You guys came thru at a time my dr fell out of network with my insurance but never told me until the day of which interfered with my health, thank you a million times again...
easy to access
easy to access, very fast service , call in my prescription fast, will use again
Awesome experience !
very good experience
I had a message appointment with Dr…
I had a message appointment with Dr Nabeel S. Saghir on HELIXVM.com and it was terrible service. They got the prescription wrong that they sent. The pharmacy has called I've called and chatted endlessly. No resoluton. I cant correct the error. They sure bugged me to pay $108 for the privilege. Do no use helixvm...waist of time and money.
First I was only allowed to get half of…
First I was only allowed to get half of my 30 day prescription but pay full price. Same with the second prescription that I only received a sample of. Next, its almost three months later and I get a text stating I owe them $149.74. There is no way to talk to someone about your bill. They direct you to chat but you only get general answers. No one is looking into your problem. I finally get fed up and told them im never using them again and good luck getting paid.
AVOID HELIXVM AT ALL COSTS
AVOID HELIXVM AT ALL COSTS. They get your bank and insurance information and I wound up in hospital. They don't send prescriptions, and won't tell you THEY ARE NOT ALLOWED TO PRESCRIBE ANY CONTROLLED MEDICATION. They don't care if you wind up dead. They are Blocked from my bank, my Insurance will not pay them, and what THEY ARE DOING IS ILLEGAL. I'm filling a lawsuit after 2 days of their lies from Bots. No human contact at all. DO NOT TRUST THEM. THERE'S EVEN A PHOTO OD A COMPLETE STRANGER ON MY PERSONAL INFORMATION THAT I CANNOT ACCESS. THEY WILL STEAL YOUR IDENTITY, YOU, AND YOUR INSURANCE. LOOK AT BBB COMPLAINTS FOR THE PAST YEAR ALONE. THEY ARE CROOKS.
Bills double the allowable amount and then tries to get patient to pay difference.
There is an allowable amount that a company can bill insurance. Helix billed DOUBLE the allowable amount and then demanded I pay the difference what insurance didn't. I contacted my insurance and they told me what the allowable amount is, what Helix billed, and what my options were going forward. What they are doing is illegal.
They took my money but than I never…
They took my money but than I never heard or got anything in return. Ripped me off.
Dr Mohamed will leave you high and dry and in withdrawals
Dr Mohamed will leave you high and dry and let you deal with benzo withdrawals after promising to fill until my psych appointment. Has billed my insurance for visits I never had. Has been reported