Great product, easy to install,and fast getting to us!!!
great product and fast getting to us
About Heritage Parts is now Parts Town
Data updated- Website
- heritageparts.com
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 89% (16/18)
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About this business
Heritage Parts is now Parts Town!Parts Town & Heritage Parts have come together to provide all the genuine OEM parts you need and take your experience to the next level. We’re talking amped up inventory of OEM parts and super-charged, personal customer service. Bigger, better and we’re just getting started.For more information, please visit https://www.partstown.com/together.
Written by the business, not verified by us.Is Heritage Parts is now Parts Town legit?
Heritage Parts is now Parts Town (heritageparts.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 88% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 89% of negative reviews. Last updated 2026-08-12.
What people say
Good job got me the parts I needed in a…
Good job got me the parts I needed in a timely manner
Great customer service and very…
Great customer service and very friendly Keep up the good work
Good review. On Justin walker.
been dealing with Justin walker who is polite and knows his work.
Very pleased with service provided.
Very pleased with service provided. Staff pleasant to work with. Quote requests are submitted quickly and parts ordered are shipped in a very timely manner. Also very competitive pricing.
Thank you for your excellent customer…
Thank you for your excellent customer service! You didn't have the item i needed in stock, but offered to contact and ship from via the manufacturer. It was the correct item and got to us in a timely manner. Thank you again
Great gasket for my BEV Air fridge!
Fast and accurate service.
Your firm should partner with Amazon
Your firm should partner with Amazon. My only complaint is the $35.00 delivery/shipping fee.
Friendly
Friendly, quick and efficient service - Thank you.
Good service
Good service . Quick . Shipping rate seems very high . Resolving some financial issues .
All went well
All went well. The handle arrived quickly. It fit the coffee pot perfectly. Thank you.
Ordered product 2 weeks ago and still…
Ordered product 2 weeks ago and still haven't received and didn't received an order confirmation!!
Reply from Heritage Parts is now Parts Town2020-09-08
Good morning Leonel, Thank you for providing this information. I took a look at your order and see it's scheduled for delivery today from UPS. I forwarded your review to a Customer Service Manager who will be reaching out to you soon. We value your business and hope that we can get this right. Christy Stuller eCommerce Content Analyst
Outrageous hoping ot
Parts came quickly and the sales person was nice. The major concern is the shipping cost. It is OUTRAGEOUS! Bought a small handful of screws and was charged $20 . I won’t recommend buying from this place because of the shipping charges!
Reply from Heritage Parts is now Parts Town2020-09-08
Good morning, Thank you for taking the time to let us know. I'm sorry to hear that you had a negative experience on your most recent order. I forwarded your review to your dedicated Parts Expert as well as a Customer Service Manager. Someone will be reaching out to you soon. We value your business and hope that we can make this right. Christy Stuller eCommerce Content Analyst
The part purchased was OME it did fit…
The part purchased was OME it did fit perfectly and the shipping was handled promptly, great service.
I received a timely quote for an item…
I received a timely quote for an item that directly getting answers from an OEM quickly is uncommon. I appreciate the great customer service and knowledgable staff.
Had what I needed and received it…
Had what I needed and received it faster than expected
Shipment delayed due to pandemic,now…
Shipment delayed due to pandemic,now complete. Reps were helpful and understanding, mission accomplished with minor delays and tolerable inconvenience . Appreciate your services and quality products
Your employees are always friendly and…
Your employees are always friendly and helpful.
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