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Home & Garden

Homelights

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266 reviews

4.2266 reviews
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About Homelights

Data updated
Website
homelights.nl
Category
Home & Garden
Location
China
Status
Unclaimed
Last 12 months
105 reviews
Replies to negative
36% (19/53)
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Is Homelights legit?

Homelights (homelights.nl) has a 4.2 out of 5 rating on OK.one, based on 266 user reviews collected here. It is listed under Home & Garden and its reputation is good. 80% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 36% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the support team for being extremely responsive, helpful, and genuinely attentive to any questions or concerns during the purchasing journey. Many consumers also mention that the items look wonderful, match online descriptions very well, and arrive safely at their destinations. However, some customers also noted recurring issues regarding unexpected delivery delays, very long waiting times, and occasionally receiving packages with missing parts. A few other people also felt that the overall material quality did not match their expectations and experienced frustrating difficulties when attempting product returns.

Auto-generated from all reviews of this business. For reference only.

What people say

Dont buy of this website

Dont buy of this website. Poor china quality that has nothing to do with the original products. You can buy directly of chinese Departments for less than 1/10 of the price. Also this website is missleading, by using the real companies names to promote their products. Dont do it!

I do not recommend this shop

Very bad experience with this shop the quality of the product is unacceptable. It came from China and is not worthy one tenth of the price. I am trying to return it but no address for return is being provided in reply to my emails. I do not recommend this shop.

Soon after I submitted my order I…

Soon after I submitted my order I changed my mind and wanted to order a different (smaller) product. The company made this change; did send me the right product and promised to reimburse the excess what they also did. Overall, a positive experience notwithstanding the fact that we had to wait quite a few weeks. The product arrived in a perfect state. Many thanks.

Don't buy from this website

Don't buy from this website. At first I trusted them because the company replies to email inquiries quite fast. But what was delivered, after a very long wait, does not match what they've sold me. They admit to this but still won't make a refund. Basically this is a scam.

Reply from Homelights2022-01-05

Dears, The lamp received by the customer is exactly the same as the one purchased on the website, No quality problems except that the model of the bulb is different. What we sent is the model of G9 instead of the E27 on the website. We have told the customer to buy the correct bulb , and the customer uses this reason to get a full refund, not to return our lights, and threaten us to give a bad review if we do not refund, we did not agree to this unreasonable request of the customer. We support refunds without reason, we do not accept any threats from customers, we just want to do fair business. All the evidence is in the email,thanks.

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