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Construction & Manufacturing

Hoover Fence Co.

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202 reviews

4.7202 reviews
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About Hoover Fence Co.

Data updated
Website
hooverfence.com
Category
Construction & Manufacturing
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
100% (9/9)
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About this business

Hoover Fence Company has been a supplier of fence and fencing related products for over 40 years. We provide products to contractors, retailers, and homeowners throughout the United States. We strive to make your fence buying experience a great one.As a small family owned business with our name as our trademark, we must always value the commitments and promises made to our customers and our suppliers not only as a responsible business entity, but because our family name is at stake. We are proud of this contrast to corporate America.

Written by the business, not verified by us.

Is Hoover Fence Co. legit?

Hoover Fence Co. (hooverfence.com) has a 4.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-31.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online ordering process is remarkably smooth and that items are reliably delivered very quickly to their destination. Many people also appreciate the durable quality of the fencing materials and the knowledgeable, exceptionally helpful support provided by the staff throughout the purchase. Some reviewers were not happy with order accuracy, mentioning that they occasionally received incorrect quantities or incomplete shipments without proper resolution. A few consumers also noted concerns regarding product fabrication, pointing out visible flaws in the welding and overall construction of certain metal parts.

Auto-generated from all reviews of this business. For reference only.

What people say

great customer assistance

Your site was easy to look items up and when we had questions your team was awesome and very helpful. I will definitely recommend you.

Reply from Hoover Fence Co.2026-07-29

Thank you for taking the time to write about your experience! We work hard to make our website easy to navigate and ensure our team is available to answer any questions along the way. We are glad you received the assistance you needed and truly appreciate your recommendation! Thank you for the review!

Took forever to ship

Took forever to ship, little communication as to when it would ship. No follow up as to if it arrived. All in all not great customer service.

Reply from Hoover Fence Co.2026-07-29

Thank you for taking the time to write about your experience. We sincerely apologize for the long shipping delay and the lack of communication regarding the status of your order. We understand how frustrating it can be to wait without receiving clear updates. Your feedback is appreciated and will help us improve how we communicate with customers throughout the shipping process.

July 7th

July 7th, ordered and paid for 100 pieces and they only sent 50. Wasn't a back order just an error. As we are in Canada this has been a customs nightmare. Thought they might have been more careful considering it was going out of the country. To date we still have not received the additional 50 pieces. Won't be ording from them again.

Reply from Hoover Fence Co.2026-07-29

Thank you for taking the time to write about your order. We sincerely apologize that only 50 of the 100 pieces you ordered were initially shipped and for the additional complications this has caused with customs in Canada. We understand how frustrating it is to still be waiting for the remaining pieces and agree that your international order should have been handled more carefully. We apologize for this major inconvenience this has caused.

Easy & fast delivery

We only needed one small part to repair an old chain link fence gate. The part was easy to order. Shipping was a bit expensive, but the part arrived quickly.

Reply from Hoover Fence Co.2026-07-29

Thank you for taking the time to write about your order! We are glad the part was easy to find and order and that it arrived quickly so you could repair your chain link fence gate. We understand that shipping costs can feel high on smaller orders and appreciate your feedback. Thanks again!

shipping was ridiculous

shipping was ridiculous, changed the price on me and has taken well over a month to even receive my product.

Reply from Hoover Fence Co.2026-07-19

Hi Michael, we appreciate your order for a custom aluminum arched gate. We do our best to explain the custom nature of these projects and communicate ahead of time lead time and costs to get your approval before proceeding with an online order. Please contact our customer service team to discuss how we missed the mark. We aim to do better.

Material was never delivered and…

Though there was an issue with delivery, I was impressed with the customer service follow up. Ultimately correcting the shipper's error and finding an alternative delivery method that ensured material was received in a timely manner. Grae customer service will be back again for our fencing needs.

Reply from Hoover Fence Co.2026-07-19

Thank you for writing. I see we shipped to Orlando International Premium Outlets with tracking number sent by email. Package was just received back to us undeliverable. We will confirm and contact you this week when work resumes to discuss reshipment, or credit. We apologize this did not deliver as shipped.

Packaging is horrible when it reaches…

Packaging is horrible when it reaches the person that ordered it

Reply from Hoover Fence Co.2026-07-19

We apologize the package maybe damaged, but it appears contents arrived safely. This is a drop ship item from OZCO and it has been explained packaging has done what it was intended to do - take the beating, instead of the contents. In any case, please feel free to contact customer care to see how we might assist with the package.

Products seem well made

Reply from Hoover Fence Co.2026-07-14

Thank you for taking the time to write about your order! The Heavy-Duty Double Strap Hinge and Threaded Adjustable Pin are made to provide strong, dependable support while allowing the gate to be properly aligned and adjusted. We are glad you were pleased with the quality! Thanks again!

Web site was easy to use the item I…

Web site was easy to use the item I order was delivered in a timely manner.

Reply from Hoover Fence Co.2026-07-14

Thank you for taking the time to write about your order of our Tubing Notcher. We are glad you found our website easy to use and that your order arrived in a timely manner. This set includes cutters for 1-3/8", 1-5/8", and 1-7/8" fence pipe, making it a useful option for a variety of fence projects. Thanks again!

Custom Dog Kennel Runs

They were tremendously detail oriented, timely and obsessed with completing our project perfectly. The result is that every works and looks great!

Reply from Hoover Fence Co.2026-07-14

Thank you for taking the time to write about your custom Dog Kennel Runs. We are glad our team’s attention to detail, timeliness, and commitment to completing the project properly stood out. It is great to hear that everything works well and looks great! Thanks again!

Hoover had what I needed and shipped…

Hoover had what I needed and shipped quickly.

Reply from Hoover Fence Co.2026-07-14

Thank you for taking the time to write about your order of our Threaded Adjustable Pin. We are glad we had the part you needed and were able to get it shipped quickly. This adjustable pin provides a dependable way to fine-tune gate alignment and help ensure smooth operation. Thanks again!

Excellent quality product

Excellent quality product. Just what I was looking for my folks gates. Heavy duty and solid. Couldn’t be better. Thanks.

Reply from Hoover Fence Co.2026-07-14

Thank you for taking the time to write about your order of our 24" Contemporary 304 Stainless Steel Cane Bolt in Black. This cane bolt is made from heavy-duty stainless steel for strength and durability. It helps keep gates securely in place and is built to hold up through regular use. We are glad it was exactly what you were looking for! Thanks again!

Good sales support

Good sales support. Prompt delivery by a helpful driver.

Reply from Hoover Fence Co.2026-07-09

Thank you for commenting on your order! We’re glad to hear you had good sales support and prompt delivery from a helpful driver. These barricades are a great choice for directing crowds, blocking off areas, and improving visibility with their bright blue design. We hope you enjoy them. Thanks again!

The product does not fit all T posts

The product does not fit all T posts. It slides on, but it does not sit flush with the post. Since I spent a lot of money on this I will have to modify it to work. I'm going to have to saw off a nub off the post so it will sit flush. Then drill and tap a hole of the other side of the existing hole and screw so when it tightens in will be even with 2 bolts holding it. It is a great idea for product, just needs refined. Maybe give the dimensions of the product online so the buyer knows if it will fit their post.

Reply from Hoover Fence Co.2026-07-08

Thank you for writing and for your order! The T-Post brackets you have ordered are a rare part; it is the only part we are aware of that is designed to allow you to mount a wood 2x4 to a T-Post. There can be different 'makes' of T-posts. We're sorry these may not work well for you. Please feel free to reach out for an RMA, allowing the return. Thank you again!

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