No delays and waiting around
No delays and waiting around. We had a 4 hr ride home, so appreciated. Nice guy and helpful out in the yard. Thanks
Hoover Fence Company has been a supplier of fence and fencing related products for over 40 years. We provide products to contractors, retailers, and homeowners throughout the United States. We strive to make your fence buying experience a great one.As a small family owned business with our name as our trademark, we must always value the commitments and promises made to our customers and our suppliers not only as a responsible business entity, but because our family name is at stake. We are proud of this contrast to corporate America.
Written by the business, not verified by us.Hoover Fence Co. (hooverfence.com) has a 4.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-31.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online ordering process is remarkably smooth and that items are reliably delivered very quickly to their destination. Many people also appreciate the durable quality of the fencing materials and the knowledgeable, exceptionally helpful support provided by the staff throughout the purchase. Some reviewers were not happy with order accuracy, mentioning that they occasionally received incorrect quantities or incomplete shipments without proper resolution. A few consumers also noted concerns regarding product fabrication, pointing out visible flaws in the welding and overall construction of certain metal parts.
Auto-generated from all reviews of this business. For reference only.No delays and waiting around. We had a 4 hr ride home, so appreciated. Nice guy and helpful out in the yard. Thanks
Quick and easy ordering and picking up. Very helpful and friendly.
Thank you for your review! We’re glad you found the ordering process simple and easy. We appreciate your business and hope we get the chance to serve you again in the future!
Thank you for taking the time to write about your order! The Fork Latch Kit with Handle is designed to provide a simple and dependable way to secure your gate, and we hope it is adequate for your application. We are glad you were pleased with our service! Thanks again!
Your site was easy to look items up and when we had questions your team was awesome and very helpful. I will definitely recommend you.
Thank you for taking the time to write about your experience! We work hard to make our website easy to navigate and ensure our team is available to answer any questions along the way. We are glad you received the assistance you needed and truly appreciate your recommendation! Thank you for the review!
Took forever to ship, little communication as to when it would ship. No follow up as to if it arrived. All in all not great customer service.
Thank you for taking the time to write about your experience. We sincerely apologize for the long shipping delay and the lack of communication regarding the status of your order. We understand how frustrating it can be to wait without receiving clear updates. Your feedback is appreciated and will help us improve how we communicate with customers throughout the shipping process.
July 7th, ordered and paid for 100 pieces and they only sent 50. Wasn't a back order just an error. As we are in Canada this has been a customs nightmare. Thought they might have been more careful considering it was going out of the country. To date we still have not received the additional 50 pieces. Won't be ording from them again.
Thank you for taking the time to write about your order. We sincerely apologize that only 50 of the 100 pieces you ordered were initially shipped and for the additional complications this has caused with customs in Canada. We understand how frustrating it is to still be waiting for the remaining pieces and agree that your international order should have been handled more carefully. We apologize for this major inconvenience this has caused.
We only needed one small part to repair an old chain link fence gate. The part was easy to order. Shipping was a bit expensive, but the part arrived quickly.
Thank you for taking the time to write about your order! We are glad the part was easy to find and order and that it arrived quickly so you could repair your chain link fence gate. We understand that shipping costs can feel high on smaller orders and appreciate your feedback. Thanks again!
shipping was ridiculous, changed the price on me and has taken well over a month to even receive my product.
Hi Michael, we appreciate your order for a custom aluminum arched gate. We do our best to explain the custom nature of these projects and communicate ahead of time lead time and costs to get your approval before proceeding with an online order. Please contact our customer service team to discuss how we missed the mark. We aim to do better.
Though there was an issue with delivery, I was impressed with the customer service follow up. Ultimately correcting the shipper's error and finding an alternative delivery method that ensured material was received in a timely manner. Grae customer service will be back again for our fencing needs.
Thank you for writing. I see we shipped to Orlando International Premium Outlets with tracking number sent by email. Package was just received back to us undeliverable. We will confirm and contact you this week when work resumes to discuss reshipment, or credit. We apologize this did not deliver as shipped.
Packaging is horrible when it reaches the person that ordered it
We apologize the package maybe damaged, but it appears contents arrived safely. This is a drop ship item from OZCO and it has been explained packaging has done what it was intended to do - take the beating, instead of the contents. In any case, please feel free to contact customer care to see how we might assist with the package.
Found exactly what we wanted at a reasonable price and received it in 2 days! I call that impressive!
Thank you for the compliments on our LED Lighting Post Caps. We're thrilled caps arrived safely and you like them!
Thank you for taking the time to write about your order! The Heavy-Duty Double Strap Hinge and Threaded Adjustable Pin are made to provide strong, dependable support while allowing the gate to be properly aligned and adjusted. We are glad you were pleased with the quality! Thanks again!
Web site was easy to use the item I order was delivered in a timely manner.
Thank you for taking the time to write about your order of our Tubing Notcher. We are glad you found our website easy to use and that your order arrived in a timely manner. This set includes cutters for 1-3/8", 1-5/8", and 1-7/8" fence pipe, making it a useful option for a variety of fence projects. Thanks again!
They were tremendously detail oriented, timely and obsessed with completing our project perfectly. The result is that every works and looks great!
Thank you for taking the time to write about your custom Dog Kennel Runs. We are glad our team’s attention to detail, timeliness, and commitment to completing the project properly stood out. It is great to hear that everything works well and looks great! Thanks again!
Hoover had what I needed and shipped quickly.
Thank you for taking the time to write about your order of our Threaded Adjustable Pin. We are glad we had the part you needed and were able to get it shipped quickly. This adjustable pin provides a dependable way to fine-tune gate alignment and help ensure smooth operation. Thanks again!
Excellent quality product. Just what I was looking for my folks gates. Heavy duty and solid. Couldn’t be better. Thanks.
Thank you for taking the time to write about your order of our 24" Contemporary 304 Stainless Steel Cane Bolt in Black. This cane bolt is made from heavy-duty stainless steel for strength and durability. It helps keep gates securely in place and is built to hold up through regular use. We are glad it was exactly what you were looking for! Thanks again!
Good sales support. Prompt delivery by a helpful driver.
Thank you for commenting on your order! We’re glad to hear you had good sales support and prompt delivery from a helpful driver. These barricades are a great choice for directing crowds, blocking off areas, and improving visibility with their bright blue design. We hope you enjoy them. Thanks again!
The product does not fit all T posts. It slides on, but it does not sit flush with the post. Since I spent a lot of money on this I will have to modify it to work. I'm going to have to saw off a nub off the post so it will sit flush. Then drill and tap a hole of the other side of the existing hole and screw so when it tightens in will be even with 2 bolts holding it. It is a great idea for product, just needs refined. Maybe give the dimensions of the product online so the buyer knows if it will fit their post.
Thank you for writing and for your order! The T-Post brackets you have ordered are a rare part; it is the only part we are aware of that is designed to allow you to mount a wood 2x4 to a T-Post. There can be different 'makes' of T-posts. We're sorry these may not work well for you. Please feel free to reach out for an RMA, allowing the return. Thank you again!
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