Quick service with renewl
Thanks Dhanush for helping out.
Reply from HostGator2026-07-15
Hi Walden, I am glad Dhanush was able to assist you. Thank you for the wonderful review! Charlotte Customer Advocate at HostGator
About HostGator
Data updated- Website
- hostgator.com
- Category
- Electronics & Technology
- Location
- United States · Jacksonville, FL
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 93% (14/15)
Do you own HostGator? Claim this profile for free and start replying to reviews.
Is HostGator legit?
HostGator (hostgator.com) has a 4.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 93% of negative reviews. Last updated 2026-08-10.
What people say
Pratheeksha Shashikiran
Pratheeksha Shashikiran. is the best. I have been dealing with this migration issue for a month now. She solved it in one interaction. 10:38 AM
Reply from HostGator2026-07-16
Hello, Glad to hear! Thank you for taking the time to share your experience! Charlotte Customer Advocate at HostGator
My issue was resolved instantly
Reply from HostGator2026-07-14
Hi Robin, Thank you for the wonderful review! Charlotte Customer Advocate at HostGator
Thank you so much
Thank you so much! Rakesh has been very helpful. Thank you so much Hostgator. I didn't make a mistake choosing Hostgator. Thank you!
Reply from HostGator2026-07-14
Hello, Thank you for the thoughtful review! Charlotte Customer Advocate at HostGator
i was able to get all my questions…
i was able to get all my questions answered and understood everything thanks to the representative that was clear explaining everything i asked. thank you for your time and excellent customer service. Rep name i think it was Derryl.
Reply from HostGator2026-07-14
Hi Eduardo, Thank you for taking the time to share your experience! Charlotte Customer Advocate at HostGator
I've used hostgator for 10 years now
I've used hostgator for 10 years now, they have great customer service and great technical support. The speed has varyed over the year, but right now it is super fast.
Reply from HostGator2026-07-14
Hello, Thank you for the thoughtful review! Charlotte Customer Advocate at HostGator
very helpfull
Reply from HostGator2026-07-14
Hello, Thank you for the kind review! Charlotte Customer Advocate at HostGator
Preema D was very helpful and resolved…
Preema D was very helpful and resolved my issues quickly.
Reply from HostGator2026-07-14
Hello, Glad to hear! Thank you for the kind review. Charlotte Customer Advocate at HostGator
Solved my issue right away
Solved my issue right away. Figured out what was wrong and helped me get my domain back on track and fully functioning.
Reply from HostGator2026-07-14
Hello, Glad to hear! Thank you for taking the time to share your experience. Charlotte Customer Advocate at HostGator
Ashlesh was really excellent to work with…
Ashlesh was really excellent to work with! Everything went smoothly, and all of my questions were answered.
Reply from HostGator2026-07-14
Hi George Thank you for the amazing review! Charlotte Customer Advocate at HostGator
Very helpful and accurate chat support.
Reply from HostGator2026-07-14
Hi Robert, Thank you for the wonderful review! Charlotte Customer Advocate at HostGator
I received professional and friendly…
I received professional and friendly service.
Reply from HostGator2026-07-15
Hello, Thank you for the kind review! Charlotte Customer Advocate at HostGator
来自 Kirankumar Pujar 的大力支持
在 HostGator 与 Kirankumar Pujar 进行了一次支持会议，进展非常顺利。他把一切都整理好了，回答了我所有的问题，并且自始至终都很耐心。清晰、切题——没有浪费我的时间来来回回。 这是我在任何托管公司获得的更好的支持体验之一。这也是我决定回到 HostGator 的部分原因 - 很高兴知道他们仍然拥有坚实的支持团队。
Reply from HostGator2026-07-14
Hello, Thank you for taking the time to share your experience! Charlotte Customer Advocate at HostGator
Hassle free
Hassle free Quick and efficient Sorted in one call Brilliant
Reply from HostGator2026-07-13
Hello, Thank you for the great review! Marissa Customer Advocate at HostGator
9 years
see iam there customer for more than 9 years , i have 3 hosting with them, iam having some time issue with emails , but usually the fix it quickly. i have some issue with them and i was not happy of how i paid big amount to reopen my emails
Reply from HostGator2026-07-13
Hi Monhamed, Thank you for taking the time to share your feedback and for being a customer for more than 9 years. We appreciate your continued partnership and understand how frustrating it can be when email issues impact your services, especially when you rely on them for your business. Our Escalations Team will be reaching out to check in, learn more about your experience, and help however we can. Thank you again for taking the time to share your feedback. Marissa Customer Advocate at HostGator
I believe hostgator in my experience…
I believe hostgator in my experience has the best customer service, and customer service representatives. Every time I have called it has been a great experience and that is hard to find when someone is helping you with IT issues.
Reply from HostGator2026-07-13
Hi Victor, Thank you for the glowing review! Marissa Customer Advocate at HostGator
Rahul is very helpful and responsive
Rahul is very helpful and responsive. He solved my problem very quickly. Thanks a lot
Reply from HostGator2026-07-13
HI Zi, Thank you for the awesome review! Marissa Customer Advocate at HostGator
Work clearly
The differences between the various subscription types and available plans were explained to me transparently, after understanding my workload. This guided me towards the appropriate subscription and plan.
Reply from HostGator2026-07-13
Hi Alhenaki, Thank you for the amazing review! Marissa Customer Advocate at HostGator
My assistant was great and solved the…
My assistant was great and solved the problem (emails were not being relayed) within a few minutes.
Reply from HostGator2026-07-13
Hi Juan, Thank you for the wonderful review! Marissa Customer Advocate at HostGator
Clear and super efficient service.
Reply from HostGator2026-07-13
Hi Miguel, Thank you for the kind review! Marissa Customer Advocate at HostGator