Dont wait just buy !!
Love their hair & the lace is fantastic!
About Hotstarhair.com
Data updated- Website
- hotstarhair.com
- Category
- Beauty & Well-being
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 206 reviews
- Replies to negative
- 65% (13/20)
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About this business
Free Shipping & 30 Days Return
Written by the business, not verified by us.Is Hotstarhair.com legit?
Hotstarhair.com (hotstarhair.com) has a 4.6 out of 5 rating on OK.one, based on 211 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 65% of negative reviews; Reviews mostly discuss Quality, Customer service. Last updated 2026-10-25.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, noting that the human hair feels incredibly soft, stays true to length, holds beautiful curls effortlessly, and suffers from minimal shedding during daily wear. Many people also highlight the exceptionally fast shipping times alongside a consistently helpful and responsive customer service team. However, some customers also noted frustrating issues with significantly delayed order deliveries, unexpectedly thin wig density, and completely unhelpful customer service responses. A few people experienced severe problems with heavy tangling, excessive shedding, and incorrect lace colors on their delivered items.
Auto-generated from all reviews of this business. For reference only.What people say
the hair was amazing when i took it out…
the hair was amazing when i took it out the pink hot star wig bag/box i wore it out a few days but once i went to pluck the parting space & use some hair polis her on there the wig went to 💩. it got really matters and poofy in the nape area. it was worse than a synthétic wig it’s definitely blended hair not 100% human. it got réal stiff ill try to upload pics this was like a 3 days span. the lace was amazing the hair not so much & give the price i couldve just bought a synthetic wig for less than that at least id know what i was getting into.
Reply from Hotstarhair.com2026-01-29
Hello, Friend , I am so sorry We didn't find your order by your name. The wigs we sent to our customers are always packaged in bags.Are you sure you purchased the wig from our official website:www.hotstarhair.com? Could you please email us at [email protected] about your order,so we can help you. We promise all of our wigs are 100% human hair. There are a lot of videos on YouTube to teach us how to test human hair. Please check it. https://www.youtube.com/results?search_query=how+to+test+human+hair+with+synthetic++hair
Horrible experience ordered one thing…
Horrible experience ordered one thing got another then they tried to play in my face and send me a picture of a package that they never actually sent what they sent was something completely different. They email me at all hours of the night asking me for proof of the Hair that was sent. I sent pictures that should’ve been enough it literally is the worst hair I’ve ever seen in my life and I’m so mad that I wasted my money. I will never order from them again. I wish I could call the Better Business Bureau on them, but they are not in this country. It is horrible. Do not buy from them!!!! HOTMALL17603 Order number I want my money back you liars
Reply from Hotstarhair.com2026-01-29
Hello, friend .we are sorry that unable to find your order by your name. Our store supports 30-day returns and refunds, and we would never send an order that didn't place. You can contact us via email at [email protected] about your order. We would be happy we can help you. Thank you!
Hair sheds too much
Hair sheds too much, feels like a broom stick. Overly processed
Reply from Hotstarhair.com2026-01-29
Hello, Friend , I am so sorry We didn't find your order by your name. Are you sure you purchased the wig from our official website:www.hotstarhair.com?Could you please email us at [email protected] about your order,so we can help you .Thank you !
Have received quality hair since ‘24
I’ve been ordering hair from here for over a year and a half and they’ve never let me down. Always getting quality wigs for affordable prices and I appreciate that a lot with a company especially when they stay consistent! That’s rare these days so I will always choose hotstarhair as my #1!
Great for 2 or 3 days
Great for 2 or 3 days. After that the hair got dry an brittle
Good wigs
Good wigs. Always very very full
Great
The shipping was fast, great density, true to length, but there 613 was a mixed blend. They also have great customer service and is very responsive.
Always been happy with the service and…
Always been happy with the service and delivery time. Affordable wigs that last me a couple of years! Good value for money.
They have a very good customer service…
They have a very good customer service with a wide range of wigs to choose from hair is of top quality aswell I will be purchasing more from here
The hair looked much better on the website
Hair looked more gray than platinum and the colors were dry lookn.
Buyer beware!!!!!
Color amazing the lace unmatched! The hair is horrible ( doll hair) I feel like I got scammed wore it New Year’s Eve what a huge EMBARRASSMENT BUYER BEWARE DOEST EVEN DESERVE 1 star ( scam scam scam scam)
My go to hair site
Hair always arrives within a week ! Always full, soft, true to length. All my wigs from Hot star have been reused about 3-4 times wonderful quality!
Color did not match color on the…
Color did not match color on the website and when I contacted them abt it, i was offered $15
I paid over $100 for 2 wigs that were…
I paid over $100 for 2 wigs that were nothing like i ordered. I asked for my money back no answer
Perfect hair
My favorite hair company!
My favorite hair company! This wig is full density and soft. I haven’t any problems with shedding or breakage and i had this wig in for two weeks now. This color compliments my skin tone. I will order another color with this company.
The best out there.
I love their wig so much, I’m talking about the true to destiny, inches, texture. Everything my favourite company for real.🤭💕
613 Platinum Blonde
I absolutely love this wig from Hotstar Hair! The hair is true to length, super affordable, and has no shedding at all. It gave me such a full, thick look, which is something I’m usually worried about with blonde wigs since they can look thin. But this one did not disappoint at all! I’ve posted my full review and styling on my TikTok @theemarieverde and Instagram @theeemarieverde. Thank you so much, Hotstar Hair!
The wig was amazing and came very…
The wig was amazing and came very accurate to picture.
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