Very good customer service skills and…
Very good customer service skills and affordable
About Hotstarhair.com
Data updated- Website
- hotstarhair.com
- Category
- Beauty & Well-being
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 206 reviews
- Replies to negative
- 65% (13/20)
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About this business
Free Shipping & 30 Days Return
Written by the business, not verified by us.Is Hotstarhair.com legit?
Hotstarhair.com (hotstarhair.com) has a 4.6 out of 5 rating on OK.one, based on 211 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 65% of negative reviews; Reviews mostly discuss Quality, Customer service. Last updated 2026-10-25.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, noting that the human hair feels incredibly soft, stays true to length, holds beautiful curls effortlessly, and suffers from minimal shedding during daily wear. Many people also highlight the exceptionally fast shipping times alongside a consistently helpful and responsive customer service team. However, some customers also noted frustrating issues with significantly delayed order deliveries, unexpectedly thin wig density, and completely unhelpful customer service responses. A few people experienced severe problems with heavy tangling, excessive shedding, and incorrect lace colors on their delivered items.
Auto-generated from all reviews of this business. For reference only.What people say
This hair is terrible the quality feels…
This hair is terrible the quality feels like it’s mixed with synthetic hair , it sheds like crazy , I ordered this hair two weeks prior to my birthday I didn’t get it til 3 weeks later so many complaints about this hair. Only thing that was a plus was the length was accurate
Reply from Hotstarhair.com2026-02-06
Valued customer , We promise all of our hair on our official website:www.hotstarhair.com are 100% human hair , you can do a professional human hair test (may you can find tutorials on Youtube ) , if it was not 100% human hair , you can contact our after-sales service to get refund of 3 times the order amount .Thank you !
Hot Star human hair is nice and soft
Hot Star human hair is nice and soft , true to length , affordable ,their wigs also hold curls and fit snugs with adjustable straps highly . recommend this company !!!
Reddish Brown Straight Wig
I ordered a 22 inch reddish brown straight wig a while back and I was highly satisfied. The wig is very beginner friendly for anyone getting into wigs and is affordable. I received lots of compliments from this wig and it was even mistaken for my natural hair. I would highly suggest HotStar if you’re looking for something affordable but also with good quality.
great!
the hair was great quality, and exceeded my expectations!
I order hair
I order hair, the process went smoothly and the hair ?!!! It was full ! I ordered a 13by 6 and it had a lot of parting space
I love it great quality an everything
I love it great quality an everything. True to length
The hair quality is very good and soft…
The hair quality is very good and soft I will order again
Wig review.
Communication skills are amazing. Hair quality top tier, minimum shedding, very thick.
Their costumer service is great
They have some nice products tell a friend to support them for the good wigs
I love this wig very worth the price!
Best hair you could ask for!
Amazing quality hair!! Best wig ever, so beautiful, soft and nice. The volume is thick and fits right on nicely and let’s talk about how it doesn’t tangle at all!
Best company I’ve had in a while
Best company I’ve had in a while. The hair is always full and silky.I’ve never received a bad wig from hotstar
Full hair
Full hair , true to length, 13x6 .I am very satisfied with this purchase and will undoubtedly order again from hotstarhair.com.
I like this hair is pretty good got me…
I like this hair is pretty good got me a blonde wig 30in it was definitely true to length. It also beginner friendly if you’re just starting out. Also the blonde hair dyed well I did mine ash blonde it took pretty well for my first time dying hair. And dye can easily be removed from just washing it with shampoo. Hope this helps:)
Hair is soo soft and lace is intact…
Hair is soo soft and lace is intact i’ve reinstalled the wig like 3 times and wig is still feeling and looking good. Customer service is also very good
Very good quality , I’m so in love with the curly
the wig does not shed. Also it’s a veryyy good quality I loveeeee how soft and curly it is😍😍😍😍😍🔥🔥 - TikTok @prettyluhamarii
It was perfect
I love this hair especially the soft hair, its amazing! The hair is super silky and shiny, there is no shedding when my fingers through the hair. Hair is also easy to manage. Love it.
Buy it!!
My wig came custom ordered the way i wanted it! It wasn't too thin and it fit my head just right. It was perfect for the occasion and I would recommend to anybody who asks where it came from. 10/10
The delivery firstly was fast which I…
The delivery firstly was fast which I wasn’t expecting and the quality was top tier❤️
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