About HPMS Inc. dba The Therapy Connection
Data updated- Website
- hpms.com
- Category
- Health & Medical
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 17% (2/12)
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About this business
Since 1988, HPMS Inc. has been a respected provider for the therapeutic, rehabilitative, and medical care needs of medical professionals and patients. HPMS offers high-quality, brand-name equipment at deeply discounted prices.
Written by the business, not verified by us.Is HPMS Inc. dba The Therapy Connection legit?
HPMS Inc. dba The Therapy Connection (hpms.com) has a 4.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Health & Medical and its reputation is good. 84% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 17% of negative reviews. Last updated 2026-08-31.
What people say
Very efficient and knowledgeable; price is reasonable.
The agent I spoke to on the phone was knowledgeable and easy to talk to. She answered my questions well. Then delivery was efficient, surprised me to see it was delivered to my office the next day.
Happy with Product
Product as advertised / timely delivery
Shipping was slow
Shipping was slow. Took over a week to receive. You asked mulitple times for reviews and surveys well before product was received? The good news was that exactly the right product was received. One box was crushed and likely had been opened but all good. This was the first time I've purchased from HPMS.
great products
my wrist/thumb wraps arrived today and fit well.
unable to fill order
they couldn't fulfill my order but, they did make a refund in a reasonable amount of time.
After a mistake on your part was made
After a mistake on your part was made, you corrected the mistake and upgraded the shipping as a result.
Helps me so much in the shower and…
Helps me so much in the shower and makes my toes fill good.
Great communication
Thank you for the status updates and great communication. Item is a gift so I hope my mom will find this helpful.
Product good but not good delivery
Post office put in wrong mailbox but I was able to get it back.
Easy to order
Easy to order, arrived when promised, even got a small discount when I ordered. Thanks
Fast Service at Reasonable Price
My order in November, 2023 was filled quickly for a reasonable price with free delivery.
Took too long to ship
Took too long to ship. Nd receive. Price was good
Great products
Because of the things I had ordered works for me. But I'm waiting for my last order to see how they work out.
Just being able to find this reacher is…
Just being able to find this reacher is fabulous. I have had 2 for 15 years and the 26” one finally broke on me. I’m a Quadriplegic and need it to pick things up off the floor. And these are the only ones that work for me.
Came exactly as described and ordered.
Shipped fast and exactly as described.
Exactly what I needed
exactly what I needed. mfg no longer carried the exact products I wanted but was able to get from HPMS. Timely delivery. Tho price was higher than other similar products, shipping was free, so net cost was lower than elsewhere for a similar product.
they had exactly what I was looking for…
they had exactly what I was looking for and at a very competitive price!
Fast shipping
Fast shipping! I ordered at the beginning of the week. It was delivered that Friday before my son's football game.
Fits and seems to be a good product
Fits and seems to be a good product. Thanks
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