HPMS Thera Putty
I've been using HPMS's Thera Putty (red-6oz) for years now, and it has really helped with the arthritis in my hands. Also, they shipped the putty out very quickly, and it arrived within a few days. Thanks!
About HPMS Inc. dba The Therapy Connection
Data updated- Website
- hpms.com
- Category
- Health & Medical
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 17% (2/12)
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About this business
Since 1988, HPMS Inc. has been a respected provider for the therapeutic, rehabilitative, and medical care needs of medical professionals and patients. HPMS offers high-quality, brand-name equipment at deeply discounted prices.
Written by the business, not verified by us.Is HPMS Inc. dba The Therapy Connection legit?
HPMS Inc. dba The Therapy Connection (hpms.com) has a 4.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Health & Medical and its reputation is good. 84% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 17% of negative reviews. Last updated 2026-08-31.
What people say
My order number is 41964
My order number is 41964, placed 09/09/2023 at 02:50PM. The order was processed on 09/12 I paid for expedited shipment. Canada - Expedited - 3 - 5 Business Days The product cost $47.99 Shipping Cost: $40.72 Grand Total: $88.71 UPS showed up with the package 9/20 that is 7 business days which is outside the 2-5 days noted above. And then demanded $39.22 in brokerage fees which included the 5% Canadian sales tax This was never disclosed when I ordered. If the order was shipped via USPS it would have taken the 9 calendar days it took to get to me and I would not have any brokerage fees. I have refused to pay UPS this ridicules fee so they are returning my order to you. I would have called you but I can't find a phone number to call. I expect to get my payment refunded or I will make a claim to Visa to deal with this matter.
A++++++++++++++++++
Easy to order and find what I was looking for!!!
Ease of ordering and availability were…
Ease of ordering and availability were great!
Great experience
Great experience. I would buy again
All good
Easy ordering, fast delivery, nice discount for reorder.
Excellent product
Excellent product, fits well. Arrived in a timely manner, and a very high-quality item compared to others that I’ve had in the past.
Exactly as promised and prompt delivery.
Fast delivery and dependable service
Very ease to access the web site
Very ease to access the web site. The product I purchased was delivered promptly and packaged appropriately.
Excellent communication from start to…
Excellent communication from start to finish. Delivery was quick and we received exactly what was ordered.
Efficient shopping experience
Nice selection of products. Delivered quickly. Prompt assistance from customer service. A fine shopping experience!
I found that the website was very easy…
I found that the website was very easy to order from and I received my order quicker than I expected. I love this product.
Disappointed on time it is taking for…
Disappointed on time it is taking for delivery of product. Wishes I had known before so I could get a different source
Uncomplicated experience
I appreciated my totally uneventful transaction. Merchandise arrived promptly, well-packaged, and as described!
The person I spoke with was extremely…
The person I spoke with was extremely helpful. I needed the item expedited and she made sure it was shipped promptly. Thanks so much Bryan
GREAT COMPANY--EXCELLENT SERVICE
Good pricing and prompt delivery.
Ordering was simple
Ordering was simple. The product was exactly what I was looking for. Delivery was timely! Great product! Great service! Thank you!
Great service
Very attentive and friendly service. Product is great. Smooth and easy and overall great customer service/transaction.
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