Immediate and satisfying…
Immediate and satisfying response/resolution
Huckberry is an independent online retailer and magazine for those who love adventure. We're a team of 80ish based in Austin, Texas with offices in San Francisco and Columbus, Ohio. Over a million and a half young, active professionals trust us as their leading resource for emerging brands, gear, and lifestyle inspiration.
Written by the business, not verified by us.Huckberry (huckberry.com) has a 4.9 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the clothing and outdoor gear, noting that all items are durable, beautifully designed, and fit wonderfully. People also love the extremely helpful staff, mentioning remarkably fast responses and very personalized customer support during routine returns and size exchanges. However, some people mentioned experiencing frustrating communication delays and difficulties getting timely responses from customer service representatives when urgent order issues arose. A few consumers noted annoying instances where messages seemed to bounce or went completely unanswered for several days, leaving them waiting for a resolution.
Auto-generated from all reviews of this business. For reference only.Immediate and satisfying response/resolution
Huckberry has great products different styles and different gear
I’ve loved everything I’ve ordered. I had a problem one time with a pair of shoes, sent a pic of the issue, 10min later I had a customer service response with a refund and a 20% off code for next time. When they say they care, they mean it.
The fit, features and material are all what I was looking for.
good quality products. good return policy. I have been purchasing mostly clothing items for the last 7 0r 8 years and never has there been a problem with an order.I am a veteran and the give veterans a discount on every purchase
The quality and fit of their clothes is unmatched. I tried to match it many times with cheaper products from other brands. Not worth it. Just pay for quality and you’ll have it for life.
Hi, finally is my my Relwen on it’s way. I hope you next time enclose an adress, were to return it in that case. In this case the parcel landed in Canada. Best regards Jan Erik
Aside from the great gear they sell, when I had a problem with delivery of an order (I live abroad) they took care of it promptly and without any fuss - total class act and makes me confident to order from them anytime!
The Huckberry customer support team is awsome. They always answer promptly any question you may have, and when needed, they find a solution that’s beneficial for the customer. I highly recommend Huckberry and their customer support team.
The customer service was excellent, answering all my questions, and the product arrived before expected.
I had to deal with their customer support with an issue on a pair of jeans our purchased. The support team immediately responded and rectified the issue. I was highly impressed with the level of customer support.
Responsiveness, as well as a detailed and understandable explanation that made sense.
Had a recent mixup, and was sent the wrong thing. Charles in Support contacted me outside of normal business hours, apologized, and asked for some information. Shortly after giving it to him my original order was next day aired to me. He also had me keep/donate the incorrect item and gave me a code for 20% off my next order. Great service!
I’ve been a huckberry customer for quite a while, I love their products and introduce me to new brands. For example satisfy running, but where they really shine is their customer service. Wow
A fantastic company that has a fit for everyone. All style and all style's. I’ve ordered a few times thus far and all have been exactly what I e ordered, high quality and convenience of knowing it will arrive fairly quickly.
Excellent product/ High quality/ fast shipping/ professional service/ excellent communication
Great products (365 pants+) and customer service. Check them out, you will be glad you did it.
Huckberry is a thoughtfully curated fashion oasis. It is a blend of the unique and the practical presented in a high functioning, user friendly landscape. I have had the need to interface with the support team and was pleasantly reminded that customer service is still alive and thriving. Bravo, we'll see you out there. Will H.
I’ve ordered from Huckberry several times and have always had a great experience. I did run into a couple of shipping issues, but both were caused by the carrier—not Huckberry. What really stood out was their customer service. Every response was fast, professional, and genuinely helpful, and they resolved each issue quickly and without any hassle. Great products and outstanding support. I wouldn’t hesitate to recommend Huckberry.
Great sun shirt, fit great, I’m 6’3”, slender ….highly recommended, very soft
102 reviews matching