Good quality apparel that fits for…
Good quality apparel that fits for casual work or upscale play.
Huckberry is an independent online retailer and magazine for those who love adventure. We're a team of 80ish based in Austin, Texas with offices in San Francisco and Columbus, Ohio. Over a million and a half young, active professionals trust us as their leading resource for emerging brands, gear, and lifestyle inspiration.
Written by the business, not verified by us.Huckberry (huckberry.com) has a 4.9 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the clothing and outdoor gear, noting that all items are durable, beautifully designed, and fit wonderfully. People also love the extremely helpful staff, mentioning remarkably fast responses and very personalized customer support during routine returns and size exchanges. However, some people mentioned experiencing frustrating communication delays and difficulties getting timely responses from customer service representatives when urgent order issues arose. A few consumers noted annoying instances where messages seemed to bounce or went completely unanswered for several days, leaving them waiting for a resolution.
Auto-generated from all reviews of this business. For reference only.Good quality apparel that fits for casual work or upscale play.
Timely response that actually dealt with the matter
Shopped with Huckberry for a number of years now and they've slowly but surely taken my business away from just about every other clothing retailer. I could go on and say their brand specific clothes are great quality and fit but it goes well beyond their website and purchase experience. I've had two issues where a product completely failed to meet my expectations, both times I just sent an email and poof! Problem resolved beyond my expectations. Huckberry predominantly goes above and beyond. Use their chat function or give them a call about anything they sell and they will help you find what you need as far as fit or style. Great company, awesome clothes and fantastic customer service!
Not only does this company have amazing curation and product selection, but their super responsive support team is helpful, friendly, understanding, and fast. Exactly what an online ordering experience should be. Keep it up, y'all.
I have never had anything but great experiences with Huckberry. The customer service they deliver is always personal and helpful. I really appreciate that I can talk with anyone from their team just like I would if I was in one of their stores. The model they deliver on is like walking into a local owned menswear shop in any small town in America. Just kind, regular, and helpful people. -Lee
Awesome retailer that takes care of customers and has great products. They have amazing social media presence with their YouTube channel and specifically the awesome program Dirt. Love this retailer and will keep seeing them out when I need clothing or shoes.
Perfect. Fast shipping, great customer service .excellent product. This makes the 3rd pair I have purchased!
I'm giving this rating because the clothes Huckberry sells are high quality, a little expensive, but the fabrics are excellent, the shipping service is efficient, and because they have a very varied selection that suits my style and age.
Huckberry has a user friendly website that has an incredible amount of great inventory. I find myself browsing their new items almost daily. Great customer service and reasonably quick shipping!
Items are always quality and I like their aesthetic. Delivery has always been timely and accurate.
Update: Tori reached out from Huckberry and it turned out there had been a system verification issue with my email, so whenever they replied to me it was bouncing back, luckily she was able to get that all resolved and we are all good now. Technical errors do happen in this day and age, so it is completely understandable and I am grateful Huckberry promptly reached out Monday morning to set things right. Lesson if you are not hearing back from Huckberry I would just call them as you may be experiencing the same issue. I have always had the most epic experiences with Huckberry customer service, they genuinely went above and beyond. I don’t know what changed recently, I can’t get a single reply from their customer service these days and it’s just really confusing to me. I had an issue a few months ago and same thing, zero follow through. As to in the past my experience was completely different, i don’t know what gives. The recent issue I was letting them know that their return drop down was glitching out and choosing the next size down, hence I got a belt replacement that was the exact same size as the too small of one I was replacing. I didn’t even want anything from them other than some acknowledgement of the issue. Maybe here I can get their attention and hopefully they can let me know what is up with their lack of reply. I love Huckberry, excellent quality products and previously the best customer service…what gives Huckberry?
My issue was with the USPS delivery and nothing Huckberry’s caused but they went above and beyond to make it right.
Love Huckberry’s selection of menswear. It’s rare to find such a good collection in one place that caters towards what men want
Just solid brand, I have yet to be disappointed with any of the flint and tinder stuff
They have a good website, well curated selection, and an easy to use interface. I’ll shop Huckberry again.
I had an issue with an order that got lost in the mail. No questions asked, no excuses, no delays, they sent another right away. Only slightly delayed from my original order. Great customer service.
This was my first time ordering from this website. I found the ease of ordering, the variety of products and fast delivery awesome! The waffle towels ordered were high quality and so soft! I love them!
Great company never bought anything that I did not love.
Amazing customer service. Quick response and they go way and beyond to get any issue resolved. I am a frequent customer and my experience has been top notch.
Great company, great products, great customer service. I ran into a small shipping issue that was out of their control and they made sure I was taken care of. Highly recommend.
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