I.AM.GIA delivers a curated collection of statement wardrobe essentials in bold styles and contemporary fabrics, designed to wear trans seasonally, anywhere.
Written by the business, not verified by us.
Is I.AM.GIA legit?
I.AM.GIA (iamgia.com) has a 3.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 62% rate it 4 stars or higher while 26% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-12.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Customers frequently mention that the clothing is incredibly cute, fits exceptionally well, and features wonderfully stylish designs that stand out. Many people also deeply appreciate the remarkably fast delivery service, noting that their packages reliably arrive quickly without any issues.
Some reviewers were not happy with frustrating sizing inconsistencies across different clothing items. Others experienced unexpected delivery delays when anxiously waiting for their online orders to finally arrive. Additionally, a few consumers noted that remarkably high customs duties and expensive prices made their clothing purchases much less appealing overall.
Auto-generated from all reviews of this business. For reference only.
The carrier in my country lost my parcel so I emailed iamgia the response from them were fast. They investigated my parcel immediately then emailed me back saying that the carrier has lost my parcel so they refunded me full amount even though it’s not their fault. Iamgia also stated in the email that if the parcel actually got to me i should keep it. They did all of this even though it’s the carrier fault so im very impressed with the customer care and the brand definitely will be buying again😊
M
Mary Lou · 1 review · Experienced 2025-12-28 ·
★★★★★
During their Black Friday sale
During their Black Friday sale I order two thing two hoodie from the blare set. I meant to buy a hoodie and the pant and contacted customer service. I had already bought the pants and just asked for customer service to cancel one of the hoodie , my order was a preorder so I thought all would be fine. I was told I would just have to get it and return it and I thought it wouldn’t be an issue. The preorder said it would ship late November and they never gave any updates once December hit. When they finally ship it took them a while to all get here and they all were shipped separately even tho they all came from the same place. I started the return on the extra hoodie just to find out I could not get my full money back but instead would have to take store credit if I wanted the full value which I did take. My package has now delivered as of 11 days ago and I’ve heard nothing. I understand holiday and stuff are happening but they never once told me there would be a delay because of it. I have emailed customer service again and am yet to hear anything at all not even an update
Dorsey Hairston Ii · 3 reviews · Experienced 2025-12-17 ·
★★★★★
Employees of this place lack all forms…
Employees of this place lack all forms of common sense and decency. The brand rents apartments and lets their unruly employees stay there doing drugs and telling to people su@k their d@?k at 4am.
L
LondonUnited States · 1 review · Experienced 2025-11-28 ·
★★★★★
Worst customer service I’ve experienced …
Do not expect follow up or any degree of good customer service. I wrote over six times requesting to place an order and never received feedback. When I finally received a response, it was inappropriate as the agent accused me of never requesting help. They never honored the sale rate even though they never followed up. I do not recommend trying to buy there. Many other great options with outstanding customer service
I used to love I am Gia but my recents orders are really disappointing. First, their size are not accurate. Xsmall can be super large and medium can be small. The quality isn’t what it used to be. I tried to return one item (70usd value) and they asked me to ship it back to Australia which cost 300$. After contacting the customer service they told me to resale it or throw it or give it to a friend. That’s not a good customer service because I didn’t receive the good product. Anyway I wouldn’t recommend base on my latest purchases.
a
a noukGermany · 14 reviews · Experienced 2025-11-19 ·
★★★★★
DAMAGED ITEMS AND NO REPLY
To whom it may concern,
I am absolutely outraged by my experience with I AM GIA. I received clothing covered in disgusting stains, and for almost TWO WEEKS now, no one has bothered to respond to my messages. I have repeatedly sent photos of the damaged items, yet I am completely ignored. Even on Instagram, where your team is usually active, there has been no reply whatsoever.
This level of customer service is unacceptable and deeply unprofessional. I expect an immediate solution — a full refund or a proper replacement without any further delay. If I do not receive a satisfactory response right away, I will have no choice but to escalate this matter further and consult a lawyer. I am prepared to take all necessary steps to resolve this.
Fix this issue now.
They have the best customer service ever and fast shipping and i live all the way in Denmark. Dont worry if u live in EU just buy from the AUS site and there will be no problems at all!!!
A
AshleyUnited States · 2 reviews · Experienced 2025-10-30 ·
★★★★★
Lacking customer service
Clothing quality is similar to shein yet much more expensive. When their items are actually in stock, they ship fast but when it comes to reaching out to their customer service, they don’t respond. No matter how many follow ups, they do not respond. It’s really unfortunate because they receive so many paying customers daily and the least they can do is respond in a timely fashion. Alternatively, send some type of confirmation that messages are even received and will respond back within a certain timeframe. There’s no reassurance.
Fast shipping (next day delivery), and so happy with my purchases. Beautiful garments that are so stylish and on trend. Have bought many items from this company and have never been disappointed. Sizing can sometimes be a bit tricky. I would recommend sizing down if the garment has a lot of stretch but then sometimes the denim I should have also bought a size down.
i love i am gia :)) there was a problem, that i assume was with usps, where i didn’t end up getting a dress id ordered and the i am gia customer service representative replied quickly and steadily with myself and usps. after they’d connected will usps, they informed me and it became clear that usps had lost the package. they were quick to offer to either send me another dress for free and with express delivery or store credit in the amount i’d spent on the dress. very happy with my experience.
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