10th
Easy to find, easy to enter and exit off 10th, service was good. Great price.
About Icon Parking
Data updated- Website
- iconparkingsystems.com
- Category
- Vehicles & Transportation
- Location
- United States · New York
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 46% (26/57)
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Is Icon Parking legit?
Icon Parking (iconparkingsystems.com) has a 3.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. Opinions are polarized: 69% rate it 4 stars or higher while 26% give 1 star; The business has replied to 46% of negative reviews. Last updated 2026-08-10.
What people say
Double charged
I paid $43 for my online reservation and the garage charged $70 additional upon arrival. No oversized car or anything. I sent an email to Icon and never heard back. 1/10 would not use again.
Efficient and pleasant!
Quick and easy service
Quick and easy service! Recommend them highly.
Staff
Staff, staff, staff!! Great guys here!
No issues and the staff was friendly…
No issues and the staff was friendly and efficient.
Icon parking on w50th
No issues, quick in and out especially if you reserve and paid online, just have to scan your barcodes
This review is a long time coming but…
This review is a long time coming but after my phone experience today, it could no longer wait… Absolutely awful. They will tell you they don’t have the space for oversized if you call ahead. You have to argue with them if you show up, WITH A RESERVATION, and an oversized vehicle. It took me fifteen additional minutes to park my Chevy Tahoe, with a reservation, because he had to “call his boss.” Once the nonsense was done, he told me he’d have to charge me extra (fine by me, it says oversized vehicles would incur an additional charge). So, when my reservation is over, I come back to get my car, and I see that he parked my car between a White Suburban and a black Chevy Tahoe! I would never recommend this garage. 0/10. Stay away if you have anything bigger than four door sedan. Stay away no matter what. You’ve been warned.
Reply from Icon Parking 2026-02-05
Brian, thank you for taking the time to share your experience with us. We sincerely apologize for the frustration and inconvenience you encountered, both during parking and upon retrieving your vehicle. What you described is not the experience we want any customer to have, especially one with a valid reservation. We understand how upsetting it must have been to be delayed, to feel questioned about your reservation, and then to see your vehicle parked in a way that did not reflect the earlier concerns raised about space. That inconsistency is unacceptable. While oversized vehicles may require additional coordination and charges, this should always be communicated clearly and handled professionally, without unnecessary delays or confusion. We are addressing this matter internally with our team to ensure better communication, proper handling of oversized vehicles, and a smoother process moving forward. We truly regret that this experience led to such disappointment and appreciate you bringing it to our attention. Your feedback is important and helps us improve our service. If you are open to it, we would welcome the opportunity to discuss this further and see how we can make things right. Please feel free to reply directly via email [email protected].
Quick courteous service.
Service is prompt and the staff is…
Service is prompt and the staff is extremely friendly.
Good price and convenient to…
Good price and convenient to restaurants and theater we were going to!
Very pleasant staff
Getting in and out was seamless
I was charged very large amount just…
I was charged very large amount just for picking up the vehicle 15 minutes later
Reply from Icon Parking 2026-02-04
Thank you, Antonio, for reaching out. I’m sorry to hear about your frustration regarding the additional charge, and I understand how upsetting unexpected fees can be. As noted in our reservation terms, any time spent parked outside of your reserved time is subject to additional charges. While the delay was approximately 15 minutes, the overage did extend beyond your reservation window, which is why the charge was applied. Thank you for your understanding, and we appreciate the opportunity to assist you.
The worker was extremely helpful!
Perfect location for leaving your car…
Perfect location for leaving your car when going to Lincoln Center. Attendant was excellent!
The staff are both professional and…
The staff are both professional and efficient
Excellent service
Excellent service. Easy to book.
Great staff
Friendly and efficient at a competitive…
Friendly and efficient at a competitive price!