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Public & Local Services

RetroViewer

ClaimedCollecting reviews

200 reviews

4.9200 reviews
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About RetroViewer

Data updated
Website
image3d.com
Category
Public & Local Services
Location
United States
Status
Unclaimed
Last 12 months
69 reviews
Replies to negative
50% (2/4)
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About this business

RetroViewer, powered by Image3D! Located in beautiful Milwaukie, Oregon, we make customized reels & viewers using your photographs! Done for everyone, from corporate titans to blushing brides and anyone wanting a unique gift or keepsake. Making a custom reel is super easy with our online program. Simply upload your 7 favorite photos, add 3D captions if you'd like, and place your order. Viewers come in 4 colors, red, black, blue, or white. Super fun, wonderfully nostalgic, and definitely unique. Make your own custom RetroViewer today!

Is RetroViewer legit?

RetroViewer (image3d.com) has a 4.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 50% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-29.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the ordering process is smooth, and they appreciate the quick delivery services that ensure packages arrive right on time. Consumers also highlight how easy it is to set up their personalized items, adding that support responds quickly whenever questions arise. People genuinely love the wonderful product quality, describing the nostalgic photos as clear, beautiful, and wonderful keepsakes for family and friends. Some reviewers were not happy with loading difficulties, explaining that they experienced trouble previewing images and found that reels can occasionally get stuck or require multiple pushes to change properly.

Auto-generated from all reviews of this business. For reference only.

What people say

Not satisfied.

Some of the boxes are broken. Also, a few viewmasters don't work properly.

Reply from RetroViewer2025-04-01

Dear Manuel Thank you for taking the time to reach out and provide this review. I am sorry to hear that there seems to be some issues with the order(s) and would love to do whatever it takes to help make it right. I will be reaching out to your directly to work towards a resolution on this.  Thanks for allowing us the opportunity to make this right.

Great product, Bad/Unclear online designing/editing

The pictures are so clear! I love the simplistic design and effectiveness. I do wish I could get more pictures on one reel, but the amount isn’t so bad. I also wish I could better understand what the design of the inner ring will be like when the product is finished as I had no idea when editing that the design would ultimately be translucent and not a solid, opaque background. The words I put on to commemorate a holiday memory are simply lost in light, which is discouraging. However, I still like the retroviewer enough to give 5 stars!

I have not received my viewer

I have not received my viewer, I created my reel, time ago, but did not receive my device. This product is really expensive. I want my money back please. Thanks in advance. Your product is not recommnedable, sorry.

Reply from RetroViewer2025-03-25

Hello there and thank you for reaching out to us. I'm very sorry to hear that you haven't received your order yet, and that your package seems to have been lost in transit.  We would love to have it remade and re-shipped to you if you would like! I will reach out to you directly to request address confirmation details and/ or discuss refund details if that is still your preference. Thanks for taking the time to leave this review!

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