Fast and Good Customer Service
I am enjoying the hoop but didn't pay close enough attention to the free trial period of their Infinity hoop program so I was caught off guard when I was charged $39.99. I emailed customer service and in under an hour, Darlene had written me back and canceled the membership for me and refunded the money. I really appreciated the quick response as well as how easy and fast the process was!
Hi Dawn, Thank you so much for sharing your experience! 💜 We're so glad to hear that you're enjoying your Infinity Hoop. 😊 We're also delighted that Darlene was able to assist you so quickly. We'll be sure to pass along your kind words to her! Providing prompt, friendly, and hassle-free support is something we take great pride in, so it's wonderful to hear that your membership cancellation and refund were handled within the hour. Thank you again for your support and for taking the time to leave such a thoughtful review. We're so happy to have you as part of the Infinity Hoop family! 💜 – The Infinity Hoop Team 💜
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