Interactive Brokers: A Global Firm for Global InvestorsInteractive Brokers (NASDAQ: IBKR) is a global online brokerage offering low-cost access to stocks, options, futures, currencies, bonds, funds, and more across 160+ markets. With over 45 years of experience and clients in more than 200 countries and territories, IBKR combines advanced technology with transparent pricing and support for best execution. Our platform serves both individual and institutional investors seeking direct market access, sophisticated trading tools, and the confidence of working with a well-established, regulated broker.Why Choose IBKR?Whether you are a new investor or an experienced trader, Interactive Brokers offers the tools, platforms, and global access to help you meet your financial goals. Transparent pricing: Commissions start at $0¹, with no added spreads, ticket charges, platform fees, or account minimums. Global access: Fund your account in multiple currencies and trade products across 160+ markets worldwide. Flexible trading platforms: Choose from a suite of platforms to match your experience level and trading style: Trader Workstation (TWS): Our advanced desktop platform built for professional traders who need power and flexibility. IBKR Desktop: A modern desktop platform with popular tools from TWS and new features driven by client feedback. IBKR Mobile: A full-featured mobile platform with advanced tools for trading on the go. IBKR GlobalTrader: A simplified mobile experience for global stock and options trading, including fractional shares. Client Portal: Our all-in-one web platform for managing, viewing, and trading your account from one login. IBKR ForecastTrader: Trade based on your views of real-world events with exchange-listed forecast and event contracts. IBKR APIs: A range of APIs for traders and developers, supported by extensive examples and documentation. IMPACT App: Use the IMPACT app to find and invest in companies that align with your values. PortfolioAnalyst: A free tool for consolidating and analyzing your financial account information. IBKR Campus: Free educational resources about current events, trading, financial markets and IBKR's trading tools. IBKR Lite provides commission-free trades in US exchange-listed stocks and ETFs. For complete information, see ibkr.com/commissions.Explore global trading firsthand. Open an Interactive Brokers account today!Connect with IBKR Facebook Instagram LinkedIn Twitter YouTubeAdditional Resources: Interactive Brokers Website Why IBKR? About the Interactive Brokers Group IBKR’s Trading Platforms Commissions and Fees Trading APIs Guide to Choosing the Right Account Client Support Resources Browse Our FAQs Interactive Brokers Financial Statements Interactive Brokers DisclaimersContact Info:1 Pickwick Plaza, Greenwich, CT 06830 United Stateswww.interactivebrokers.com
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Is Interactive Brokers legit?
Interactive Brokers (interactivebrokers.com) has a 2.0 out of 5 rating on OK.one, based on 171 user reviews collected here. It is listed under Money & Insurance and its reputation is poor. 67% of reviews are 1 star, a relatively high share; The business has replied to 89% of negative reviews; Reviews mostly discuss User experience, Customer service, Price. Last updated 2026-09-02.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Customers frequently appreciate the affordable trading costs, the wide range of global products available, and the efficient transaction processes provided by the firm. Many consumers find that the platform offers a solid and professional environment for executing daily trades with exceptionally low commission fees.
However, some customers also noted significant difficulties regarding customer support responsiveness and overall website reliability. People frequently experienced slow response times from helpdesks, along with frustrating technical issues while trying to navigate the online portal. Additionally, a few users mentioned overly complicated account transfer procedures and unexpected platform glitches during routine operations.
Auto-generated from all reviews of this business. For reference only.
The good part was being able to bring individual stocks accross from different broker accounts. The room for improvement is there is no function to bring accross the whole account for Australian brokers. The poor part, is I wasn’t able to import some tradable shares/options which are openly traded on the asx even for non sophisticated investors- e.g. ticker WWIO.
Reply from Interactive Brokers2026-05-19
We appreciate your honest feedback. If you are experiencing issues with a transfer request, please submit a ticket to Client Services via the Secure Message Center within the Client Portal so they can assist. http://spr.ly/IBKR_Ticket
The absolute worst experience filling any form/document. As always, I have just spent the last hour updating my information because the form keeps resetting for no reason ? Not frustrating whatsoever.
Other than that its alright.
Reply from Interactive Brokers2026-05-19
If you continue to have issues, please submit a detailed web ticket to Client Services: http://spr.ly/IBKR_Ticket
IBOT worked by providing me one answer to one question at a time. However, it took many days to find out and actually enroll in the Bank Sweep Program. I wish you had a designation for seniors and people with disabilities to get help quicker. When I joined Interactive Brokers many years ago, I could call up and have someone help me. One call and I was done. I spent almost a week slowly working through IBOT one question at a time. I got to a point I demanded someone help and they finally looked at my account and explained that the way my account was set up years ago was the problem. The solution was to set up a new account and transfer sufficient money into that new account to enroll in the Bank Sweep Program.
Reply from Interactive Brokers2026-05-19
We are sorry to learn that your experience was unsatisfactory. If you have specific suggestions on how we can improve our platform's navigation or charting capabilities, we would like to hear it! Please review this FAQ on where you can leave your feedback: https://www.ibkr.com/faq?id=32653353.
Interactive Brokers has been fantastic, and for me, it is the best place to trade. Speed, an enormous range of products, safe and with very low commissions. I have been with them for over 5 years.
Support at this company is rude as hell. Problems with getting your money out of these guys if you need it. I would not use this company. Impossible to reset your password.
Reply from Interactive Brokers2026-05-19
Thank you for your honest feedback. For immediate assistance resolving your account access issues, please contact our dedicated client services team directly at https://www.interactivebrokers.com/en/support/customer-service.php?p=contact.
When I selected the call back option, I never got called back. It has happened before when they called back several hours later. So, now I have decided to stay on the call. That is not acceptable.
Updated on 5-13-2026: I got an IBKR response. It does not answer the question as to why no one called me. I do know you have a worldwide support structure. What good is it if NO one calls back? Additionally, the link you provided has errors...
I get the following message...
Page not found
No URL was found for this address.
Reply from Interactive Brokers2026-05-13
We are sorry to learn that your experience was unsatisfactory. We have invested in customer service to significantly reduce our wait times and to provide fast assistance to our clients. We have Client Services Teams across the globe which can be reached by web ticket. http://spr.ly/IBKR_Ticket
These crooks will restrict buying on stocks with breaking news so day traders lose money.
Reply from Interactive Brokers2026-05-13
We are sorry to learn that your experience was unsatisfactory. To trade certain products or in specific regions, you'll need to request permissions. These are based on your financial profile (e.g., age, experience, net worth, objectives) and sometimes your location. Please note we can’t share the exact requirements for each permission.
They have great margin rates and supposedly accept trust accounts and allow for a contingent or secondary beneficiary. But, to get to a competent customer service person takes a great amount of patience. Their phone system will ask for a ticket number and when you give it to them they tell you to go to the website and hang up. If you put in a transfer on death form it is hit or miss if they ever approve it. Meanwhile, while you are waiting they will keep asking for the form you already sent. If you need a broker where you can pick up a phone to deal with a major problem, they are not it. If you need low margin rates and a contingent beneficiary then go for it. By comparison, I found RobinHood better and they are no walk in the park to deal with. I finally got to a great customer service person at IBKR but it was by accident.
Reply from Interactive Brokers2026-05-08
We are sorry to learn that your experience was unsatisfactory. We have invested in customer service to significantly reduce our wait times and to provide fast assistance to our clients. We have Client Services Teams across the globe which can be reached by web ticket. http://spr.ly/IBKR_Ticket
Your application is a bit cluttered; a simpler menu and grouping related functions under the same headings would be more helpful. Also, I haven't received a reply to my help request for two days. I was finally able to connect to live chat. I know English, but adding Turkish to the menu language would also be beneficial.
Reply from Interactive Brokers2026-05-08
We appreciate your honest feedback. Please submit a detailed web ticket to Client Services with information about your original request so our team can follow up: http://spr.ly/IBKR_Ticket.
If you have a specific suggestion(s) on how we can improve, we would like to hear them! Please review this FAQ https://www.ibkr.com/faq?id=32653353
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