Great customer service
Reply from Intoxalock2026-08-05
We truly appreciate your positive feedback!
About Intoxalock
Data updated- Website
- intoxalock.com
- Category
- Vehicles & Transportation
- Location
- United States · Urbandale
- Status
- Unclaimed
- Last 12 months
- 272 reviews
- Replies to negative
- 88% (38/43)
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Is Intoxalock legit?
Intoxalock (intoxalock.com) has a 4.3 out of 5 rating on OK.one, based on 272 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 82% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 88% of negative reviews. Last updated 2026-08-10.
What people say
Very helpful.
Reply from Intoxalock2026-08-05
We are so pleased to hear that our team member was helpful during your experience. We truly appreciate your positive feedback!
It was quick and easy
It was quick and easy, the gentleman explained very well what was happening and how things were going to work.
Reply from Intoxalock2026-08-05
We're so pleased to hear that your experience was quick and easy, and that our team member explained everything so well. We truly appreciate your positive feedback!
It was fairly quick.
Reply from Intoxalock2026-08-05
We're glad to hear that your experience was quick. We appreciate your feedback and thank you for taking the time to share it with us.
Lacy was great and helpful!
Reply from Intoxalock2026-08-05
We are so pleased to hear that our team member was great and helpful during your experience. We truly appreciate your positive feedback!
Andy was kind
Andy was kind, thoughtful and educated throughout the entire process.
Reply from Intoxalock2026-08-05
We're so pleased to hear that our team member was kind, thoughtful, and educated throughout the entire process. We truly appreciate your positive feedback!
Very professional & respectful
Very professional & respectful. Entire procedure & costs were addressed upfront.
Reply from Intoxalock2026-08-05
We're so pleased to hear that our team was professional and respectful, and that the procedure and costs were clearly communicated upfront. We appreciate your positive feedback!
Whats able to help me get setup with my…
Whats able to help me get setup with my Intoxalock system and car insurance.
Reply from Intoxalock2026-08-05
We're happy to hear we could help you with your Intoxalock system and car insurance needs. We appreciate your positive feedback!
Dana Morris was EXCELLENT
Dana Morris was EXCELLENT. She walked us through every step to get us registered and answered all of our questions.
Reply from Intoxalock2026-08-05
We're so pleased to hear that our team member was excellent, guiding you through every step of the registration process and answering all your questions. We appreciate your kind feedback!
Jeanette Licon.
Jeanette was always very helpful and considerate of my time,and my questions. She was always clear about answering my questions and was never trying to rush me through the process. She was a nice young lady.
Reply from Intoxalock2026-08-05
We're so pleased to hear that our team member was helpful, considerate, and clear in answering your questions without rushing you. We truly appreciate your positive feedback!
Agent did an amzing job at giving me…
Agent did an amzing job at giving me all the details I needed to get the process going.
Reply from Intoxalock2026-08-05
We're so pleased to hear that our team member provided you with all the necessary details to get started. We truly appreciate your positive feedback!
Can I get someone on the phone to ask…
Can I get someone on the phone to ask about these weird hidden charges. A 40 dollar delivery charge for me to come to your shop and have it installed, which cost $275 bucks on its own
Reply from Intoxalock2026-08-05
We appreciate you sharing your concerns about the charges. We are reviewing our billing practices to ensure transparency for all our customers.
She was great
Reply from Intoxalock2026-08-05
We are so pleased to hear that our team member was great and helpful during your experience. We truly appreciate your positive feedback!
Great customer support
Great customer support. Was patient with me and courteous. He also knew his product.
Reply from Intoxalock2026-08-05
We're so pleased to hear that our team member was patient, courteous, and knowledgeable about our product. We truly appreciate your positive feedback!
Ashley was very kind and patient
Ashley was very kind and patient. She made the experience very easy!
Reply from Intoxalock2026-08-05
We're so pleased to hear that our team member was kind and patient, and made your experience easy. We truly appreciate your positive feedback!
Great customer service
Great customer service! Gave me quick answers to any questions I had. Made an appt for me in a very timely manner. Thank you so much for your courtesy.
Reply from Intoxalock2026-08-05
We're so pleased to hear that our customer service provided quick answers and scheduled your appointment in a timely manner. We truly appreciate your kind feedback and courtesy!
Pat had great communication skills and…
Pat had great communication skills and customer service
Reply from Intoxalock2026-08-05
We are so pleased to hear that our team member provided great communication and customer service. We truly appreciate your positive feedback!
They were so helpful
They were so helpful. Natalie was amazing! Thank you.
Reply from Intoxalock2026-08-05
We're so pleased to hear that our team member was amazing and very helpful! We truly appreciate your positive feedback.
She explained everything and was very…
She explained everything and was very nice
Reply from Intoxalock2026-08-05
We're so pleased to hear that our team member was able to explain everything clearly and was very kind. We appreciate your positive feedback!
Noel Radcliff
Noel Radcliff, and your customer ID 2499237, is an exceptional person. I was new to the whole experience, and her kind words and lucid comments quickly put me at ease. She is a wonderful person. The world needs more people in such as she.
Reply from Intoxalock2026-08-05
We're so glad to hear that our team member provided such exceptional service and made your experience comfortable. We truly appreciate your very kind words and positive feedback!