Iqfares

Very bad service

Deana CincottaUnited States · 2 reviews · Posted 2019-10-03

Travel Rep (Emma Swan) is INCREDIBLE

Travel Rep (Emma Swan) is INCREDIBLE! She was so amazingly helpful. I gave her an almost impossible task (with multiple specifications and crazy flight restrictions) and she went WAY above and beyond to assist me. She even went the extra mile to check layover times and terminals for when i need to change planes. I was ready to give up on finding flights and she kept researching until she found me flights that worked within a very limited range that i needed to stick by. Absolutely fantastic service! She showed true dedication to helping out a customer in a bind. I am forever grateful. Emma... you are my shining star!!! Thank you soooo much!

Emma Swan was very success finding the…

Emma Swan was very success finding the flight from IND to BCN for reasonable price. I couldn’t done this By myself. Im glad Emma help us out.

I was assisted by Sahil Thakur

I was assisted by Sahil Thakur. He is too good in explaining all the things. I appreciate his patience for guiding me and providing me the good deal. Thanks for your assistance and valuable time.

Thankful to Parm

They are really helpful in finding a cheap flight ticket. Excellent support by Parm in explaining the things clearly. He helped me in getting an affordable flight ticket in no time. His work is appreciable: I thank him for his great job.

I am so disappointed in IQ fares

I am so disappointed in IQ fares. I booked my flight to Europe several months ago and then I received an email in december with flight changes that give me a layover of 10+ hours in Dallas and an arrival in Scotland in the evening instead of the morning. When I ask to get it changed to an easier layover all the airlines and IQ fares said they couldn't help me and its was not their problem. It sucks that there is no one who will take some responsibility for this. I am not going to use these folks again. Every time i contacted someone through IQ they were in another country, not even here in the US and they just fed me the party line that there was nothing they could do unless I was willing to pay $200 to change my flights. I did not change my flights, they did and now I am stuck with these new flights.

Received a great price and the…

Received a great price and the salesperson was very professional.

I really liked my experience with…

I really liked my experience with IQfares. They were knowledgeable and the price they got me was awesome!

Happy to receive help from your staff

Happy to receive help from your staff . I appreciated him to assist me on finding the right ticket with convenient price. Surely for my next time trip I will contact and ask him for his help

Emma was thorough in her research to…

Emma was thorough in her research to get the shortest flight and the cheapest at the same time. Took the time and stayed with me until I got what I wanted. Will call her again for my future travel needs.

Emma was great

Emma was straight foward, gave some options and booked the flights.

Emma Swan is an excellent agent

Emma Swan is an excellent agent , every time I need to go in diff. Places I contact her, this year I used you company for 4th times, and every time she help me was fasted and easy, she explained to me everything before we finished the conversation ,I’m very satisfied to her service and I will call her again every time I need to buy a fare ticket, thanks so much,Myrna

Excellent service

Excellent service, Haizel Moore was very helpful and courteous.

Excellent customer service

Excellent customer service! Back and forth with different dates and flights from Vancouver to Amsterdam on 2 or 3 days notice.... took 4 pleasant phone calls and over a dozen emails but they beat any other price by over $400 ! Thank you Haizel (ext 515)

Haizel Moore was very helpful to me on…

Haizel Moore was very helpful to me on the phone after I was unable to book the airfare online.

I was helped by Aaron

I was helped by Aaron. He is very knowledgeable, professional and courteous. He went above and beyond the call of duty to help get me a great deal. I recommend him highly to anyone requiring assistance for finding a flight to any part of the world. He is definitely excellent!

Roy Miller went beyond the call of duty…

Roy Miller went beyond the call of duty to make sure we received our airline tickets. He was very courteous, professional and exceptional in service. He superceded our expectations.

Aaron Wills was very helpful and…

Aaron Wills was very helpful and responded immediately to any issues or questions I had with the purchasing process.

trustworthy site

trustworthy site - excellent customer service from rep emma - got cheap tickets - will be using same site for christmas vacation

Very professional people

Very professional people. They do the job for you. Haizel got me the flight that suits my schedule. She is the best. Thank you.