Problem with Assembly and no reply from support line
Received the 3in1 tool and assembled as per instructions plus watching video on UTube. The wheel fixings bore no resemblance to the instruction. In trying to tighten up the nut on the large bolt on the wheels, this was impossible as there is no room for me to use my fingers to tighten it. This means the wheels are collapsing, and the tool is not safe to use. I have now emailed them on their support line 3 times, with no reply. I am a 74 widow, and was drawn to the fact that they advertise older people using it. I can ill afford to lose the money I paid for something I can’t use.
Hi! We are very sorry for the inconvenience and frustration caused. This is certainly not the experience we want for our customers. Please contact us again with photos or a short video of the wheel assembly issue, and we will arrange priority assistance for you as soon as possible. We truly appreciate your patience and will do our best to help resolve this for you quickly.

