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Home & Garden

itoolmax.com

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101 reviews

1.9101 reviews
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About itoolmax.com

Data updated
Website
itoolmax.com
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
101 reviews
Replies to negative
100% (79/79)
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About this business

iToolMax provide our customers with Inovative and Quality GardenTools, Automotive-tools,Power Tools which will make their life easier in numerous areas in their day-to-day routine. We offer FREE delivery on all orders, a 30 Day RISK-FREE Trial on all products, and 100% Customer Satisfaction.

Written by the business, not verified by us.

Is itoolmax.com legit?

itoolmax.com (itoolmax.com) has a 1.9 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Home & Garden and its reputation is poor. 73% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.

What reviewers say

AI generated

Most reviewers were unhappy with their experience overall. People frequently complained that customer service was completely unresponsive, leaving them waiting for weeks without any helpful replies to their messages. Buyers also noted that the products were poorly constructed with cheap materials, causing parts to break or fail immediately. Some reviewers were happy with their purchases, describing the tools as lightweight, simple to assemble, and easy to handle. Consumers also appreciated that these items worked well in small spaces, helping them manage garden areas effectively. Furthermore, a few people mentioned receiving prompt responses or functioning equipment that exceeded their initial expectations.

Auto-generated from all reviews of this business. For reference only.

What people say

Problem with Assembly and no reply from support line

Received the 3in1 tool and assembled as per instructions plus watching video on UTube. The wheel fixings bore no resemblance to the instruction. In trying to tighten up the nut on the large bolt on the wheels, this was impossible as there is no room for me to use my fingers to tighten it. This means the wheels are collapsing, and the tool is not safe to use. I have now emailed them on their support line 3 times, with no reply. I am a 74 widow, and was drawn to the fact that they advertise older people using it. I can ill afford to lose the money I paid for something I can’t use.

Reply from itoolmax.com2026-05-28

Hi! We are very sorry for the inconvenience and frustration caused. This is certainly not the experience we want for our customers. Please contact us again with photos or a short video of the wheel assembly issue, and we will arrange priority assistance for you as soon as possible. We truly appreciate your patience and will do our best to help resolve this for you quickly.

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