At IVY RX, we aim to help you optimize your body to perform at your peak. No matter the goals of your active lifestyle, we'll help you get the most out of every day and ensure that as you grow older, you don't have to accept that aging is synonymous with declining. Whether you’re looking for NAD+, Glutathione, B12, or weight loss treatments, we are the source for all your wellness needs, delivered to your door without stress.
Written by the business, not verified by us.Ivy Rx (ivyrx.com) has a 4.8 out of 5 rating on OK.one, based on 274 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 92% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-28.
Reviewers overwhelmingly had a great experience with this company. Many customers frequently mention that the staff and support team are incredibly helpful, kind, and always ready to answer questions promptly. People really appreciate the exceptionally fast response times, noting that managing subscriptions, communicating with doctors, and receiving their ongoing treatments is entirely smooth and convenient. However, some customers also noted occasional issues with product quality, reporting that certain items felt weak or arrived warm due to inadequate packaging. A few reviewers additionally experienced frustrating communication when trying to reach real human support agents through the online website chat system.
Auto-generated from all reviews of this business. For reference only.LEI did a great job keeping the process as simple as possible to correct the issue and understand what’s going on.
Thank you for sharing your experience! We’re glad Lei could make the process simple and clear for you.
I’m so impressed with the prompt response and attentiveness that Noelle showed me in my time of needing help. Working with IVY continues to be a blast! Thank you.
Hi Dyricka, we absolutely love having you with us! Thank you for the wonderful feedback, Noelle and the whole team appreciate your support!
Shaine was quick and very helpful in response
Thanks for the 5-star review, Rosa! Shaine will be delighted to know they provided such helpful service.
Lesther, answered quickly and honestly........ which was appreciated
Thanks, Shiryl! Honesty and quick service are core to what we do, so we’re happy Lesther took great care of you.
Great. Quick and informative.
Thank you for the 4-star review! We're happy to hear your experience was quick and informative. We appreciate your feedback and look forward to continuing to serve you!
Hi Gena, thank you so much for the kind words! We’re thrilled to hear you had such a great experience with our team.
Very helpful and quick response time. Polite, knowledgeable and friendly.
Hi Jerrese, thank you for the feedback! We pride ourselves on fast and knowledgeable service, and we’re glad we could help.
Jess messaged me back very quickly. It was fast and the communication was easily understood. My request was heard and completed in a short period of time.
Thank you for taking the time to leave a review! We're glad Jess was able to get your request handled quickly and clearly.
ericha was very helpful and quick to reply. solved my issue with no delays timely and efficiently
Hi Stefany, thank you for leaving us a 5-star review! We're delighted to hear that Ericha resolved your issue quickly and efficiently. We appreciate your feedback and are always here to help!
Jess went above and beyond to help me with a problem with my prescription. THANK YOU JESS!
Hi Eva, thank you so much for the 5-star review! We are thrilled to hear that Jess went above and beyond to assist you with your prescription. We'll be sure to pass along your shoutout to her! Thanks for choosing Ivy RX.
Thank you, Katie! We're delighted to hear your experience was simple and seamless.
Rosette!!! Great customer service, thank you for all of your help.
Thanks for the 5-star review! We appreciate your support.
Absolutely wonderful people to help understand your needs and especially the promptness and communications when I have questions.
Hi Kris, thank you for the wonderful feedback! We're glad our team could assist you promptly with all your questions.
Quick responses and very friendly.
Thank you for the feedback! Quick and friendly service is always our goal.
Thank you for the 5-star rating! Glad to hear you had a great experience.
Thank you for the 5 stars, Diane! We appreciate you taking the time to leave us a review.
Thanks, Nikki! We’re glad we could get your request taken care of so quickly.
Thank you, Lupe! We appreciate your feedback and are happy we made communication fast and easy.
Great customer service! Very helpful if you have any questions and the product works great! Repeat customer.
Hi Justin, thank you for being a loyal customer and taking the time to share your experience! We're glad to hear you're loving the product and finding our team helpful whenever you have questions. We appreciate your support!
Customer service responded promptly to a comment I shared with them (not a problem). Roseanne was polite and helpful.
Hi Dawn, thank you for taking the time to leave us a review! We're happy to hear that Roseanne was polite and helpful when addressing your comment. We appreciate your feedback and look forward to continuing to serve you!
274 reviews matching
