At IVY RX, we aim to help you optimize your body to perform at your peak. No matter the goals of your active lifestyle, we'll help you get the most out of every day and ensure that as you grow older, you don't have to accept that aging is synonymous with declining. Whether you’re looking for NAD+, Glutathione, B12, or weight loss treatments, we are the source for all your wellness needs, delivered to your door without stress.
Written by the business, not verified by us.Ivy Rx (ivyrx.com) has a 4.8 out of 5 rating on OK.one, based on 274 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 92% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-28.
Reviewers overwhelmingly had a great experience with this company. Many customers frequently mention that the staff and support team are incredibly helpful, kind, and always ready to answer questions promptly. People really appreciate the exceptionally fast response times, noting that managing subscriptions, communicating with doctors, and receiving their ongoing treatments is entirely smooth and convenient. However, some customers also noted occasional issues with product quality, reporting that certain items felt weak or arrived warm due to inadequate packaging. A few reviewers additionally experienced frustrating communication when trying to reach real human support agents through the online website chat system.
Auto-generated from all reviews of this business. For reference only.Ivy rx has made this process so easy ! They have great customer service and will answer any concerns or questions quickly! They are the road to find my confidence again ! Definitely 10/10 !
Hi Angelina, thank you so much for the wonderful 10/10 review! We are honored to be a part of your journey toward regaining your confidence. Making the process seamless and supporting you every step of the way is our top priority!
Rosette was a big help! Great customer service! Thanks
Hi Alyssa, thank you for taking the time to leave us a review! We’ll be sure to share your kind words with Rosette. We appreciate having you with us!
Hi Kathleen, thank you for the 5-star review! We’re delighted to hear that you had a great experience with us.
LEI has repeatedly helped me with first class customer service. The service has been speedy and accurate always..
Thank you so much for being a loyal customer and taking the time to share your review! We'll definitely give Lei a high five for consistently delivering speedy and accurate service for you.
Paul was responsive and added my coupon to my account for my next bill cycle!
Hi Sydni, thanks so much for the 5 stars! We're glad Paul was able to assist you quickly and get your coupon applied for your next cycle. Let us know if you need any further help!
Took my money and still haven’t received my prescription
Thank you for sharing your feedback. We’re sorry to hear that you’re still waiting to receive your prescription, and we understand how frustrating it can be to have an order delay after payment has been processed. We’d like the opportunity to look into your specific order and provide an update. A member of our Ivy Rx team will reach out to you directly to review your prescription status and assist with next steps. We appreciate your patience and the opportunity to make this right.
Hi Celeste, thank you for the wonderful feedback! Lei will be so happy to hear that their knowledge and assistance made such a positive impression. Thanks for choosing Ivy Rx!
Hi Leighton, thank you for leaving us a review! We'll be sure to pass along your shoutout to Shaine. We're glad they were able to get everything sorted out for you quickly!
Thank you so much for the fantastic 5-star review! We're delighted to know you had an excellent experience with our service. We appreciate your support!
Hi Christina, thank you so much for taking the time to share your feedback! We’re thrilled to hear that you found our team helpful. Please don't hesitate to reach out if you need anything else!
Hi Janelle, thank you for sharing your feedback with us! We're glad to hear our team was helpful in answering your questions. If there's anything else we can do to make your experience a 5-star one next time, please don't hesitate to reach out!
I recommend it 100%, I achieved my goal thank to Ivy
Hi Jean, congratulations on reaching your goal! Thank you so much for the 100% recommendation and for trusting Ivy RX to be part of your journey. We're thrilled to celebrate this success with you!
Hi Rianna, thank you for the 5-star review! We agree, Ericha is fantastic, and we'll make sure she receives your compliment. Thanks for choosing Ivy RX!
The communication has been great. They make sure Im getting what I need when I need it.
Thank you for sharing your experience! We’re glad to hear our communication met your expectations and that we’re keeping you well-supported whenever you need us.
Ericha was very helpful and answered my questions in a timely manner. Ive had a really good experience with Ivy for the past 7 months I’ve been with them.
Hi Sarah, thank you for being a part of Ivy Rx for the past 7 months! We’re thrilled to hear you’ve had such a great ongoing experience and that Ericha was able to assist you promptly.
Carl and Lloyd from the support team were very helpful! I had some technical issues with the portal and they provided proper guidance to complete the next steps!
Hi Lis, thank you for the detailed feedback! We’re so glad Carl and Lloyd were able to guide you through those portal technicalities smoothly. We'll make sure to pass your kudos along to them!
I inquired about changing my subscription and Lesther walked me through everything. He made it really easy and it was quick. I am extremely satisfied with his service. Thank you again Lesther
Hi There, thank you for sharing your experience! We're glad Lesther was able to make changing your subscription quick and easy for you. We appreciate your kind words and look forward to continuing to assist you!
Please make your reorder process less complicated. Otherwise I love this company!
Thank you for the 5 stars! We love hearing that you enjoy IVY RX. We also really appreciate your feedback regarding the reorder process and are continually working to make it as simple as possible for you!
I love that ivy rx price is fixed! A lot of other companies increase the price per dosage. There is no membership fees! The site is very easy to use and access
Thank you for the wonderful review, Chelsea! We're happy to hear that you appreciate our transparent, fixed pricing and membership-free model, as well as the ease of using our site.
I called and emailed questions and got zero response, except for this survey which is a cruel joke.
We’re very sorry to hear that you’ve been unable to get a response to your questions despite reaching out by both phone and email. We completely understand how frustrating it must feel to receive no response and then be directed to a survey instead. This is certainly not the experience we want for our customers. A member of our team will reach out to you directly to address your questions and look into what happened. Thank you for bringing this to our attention and giving us the opportunity to make things right.
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