Jessemade is to spread happy and warm memories by providing carefully crafted one-of-a-kind customized gifts and helping people to record every memorable moment and give each gift a unique meaning.
Written by the business, not verified by us.Jessemade UK (jessemade.co.uk) has a 3.2 out of 5 rating on OK.one, based on 683 user reviews collected here. It is listed under Home & Garden and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 28% give 1 star; The business has replied to 99% of negative reviews; 298 of them were added in the last 12 months. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the beautiful craftsmanship of the personalized jewellery, mentioning that the items look truly luxurious and make wonderful gifts for family members. People also emphasize the exceptional customer care, noting that support staff are extremely helpful, friendly, and quick to resolve ordering mistakes. However, some reviewers were not happy with delivery delays or packages failing to arrive entirely within the expected timeframe. A few other people also felt that receiving incorrect sizing, wrong personalisation details, or fragile items getting damaged shortly after delivery was quite disappointing.
Auto-generated from all reviews of this business. For reference only.Only left 5 stars is this gets read. Complete rubbish Ordered ankle bracelet would only fit a child not an adult was told should check size. Item has also tarnished in a few days very poor quality ,makes out it’s a uk company with website name but not. BEWARE BEWARE BEWARE
I ordered a lovely item from the website but realised that I needed to contact Jessemade directly to make an amendment to the order. The response was immediate and they were absolutely brilliant in dealing with my issue. Fantastic service - would highly recommend.
Very easy to design and personalise items, great product and communication has been great
The items we get are of first class. & are delivered with care from the courier & post service We like shopping with this and other firms
Product is amazing, very good quality! Deliery went smooth and fast. Very pleased with everything!
A beautiful item, exactly as described and fast delivery
Easy to navigate round the app kept fully informed via email
Excellent service. Bought a beautiful personalised bracelet for my partner and she loved. Would definitely buy from again
I ordered a personalised mousemat with charging port for fathers day my children chose and they love it with their names on!the quality and look of the product is beautiful and it's practical too! It came well packaged and quick delivery!
I’d been looking for a bracelet for my son for a while amd when I saw this one with the words and it immediately said “buy me” Easy ordering and personalisation process and great value for the money. Really good quality and arrived promptly. Well made and sturdy and perfect for what I wanted.
Ordered two bracelets for Father’s Day, one for my partner off his children and on for my children’s Grandad, their absolutely beautiful and really good quality. Would definitely use this website again. When recieveing them I thought they looked abit small, totally my fault due to the website asking the sizes, I asked my partner to try his on and the children’s grandad and both were too small witch I was absolutely gutted about. Especially when it was practically a £50 order and knowing they won’t ever be able to wear them. And I don’t really have the money to reorder them. I emailed them to see if they was anything they could do and they told me they would sort it for me even though it wasn’t their fault! How amazing! I’m so so grateful! Thank so much, I’ll definitely be ordering again in the future!
Really quick delivery and they have been very helpful and quick responding to emails. They are also helping resolve an error on my part. Thank you
Good customer service, very quick delivery. Item was great other than my mistake which they were willing to help resolve. Would defo order from here again
Excellent quality of belt and having it engraved adds the personal touch for Father’s Day. Had a slight issue with engraving details but I contacted customer services and following a quick response from the team the issue was resolved. Would recommend 😁
The items came well packaged and look good quality. Communication was fast.
Very good experience shopping here for a bracelet. Highly recommend, will be ordering again.
Excellent and prompt customer support. The order was processed really quickly and I received way before expected. High quality and really well packed.
I'm really happy with my experience with Jessemade! I accidentally requested the wrong name to be engraved on a wallet, and I only realized it after the order had already been processed. I contacted their customer service, and even though the wallet had already been engraved, they kindly helped me change the name. It was such a huge relief because the person receiving the gift didn't want the name I had originally requested. I was worried there would be nothing that could be done, but the team was very understanding and helpful throughout the process. Thank you, Jessemade, for your excellent customer service and for going the extra mile to help me. The support I received made all the difference, and I wouldn't hesitate to order from you again!
Very good quality of products. Very quick to respond when I emailed- also very helpful. Quick to prepare product and send out. I will definitely be ordering again.
Very good customer service my order was wrong and they was really understanding and made my order correct again would definitely recommend them to other customers
Jessemade
Callie
Getnamenecklace
Jessemade France4.5
Philip Jones Jewellery
Foreverygift
Obtenircollierprenom
Roseinside3.4683 reviews matching
