Easy and convenient
Reply from Jewelers Mutual Group2026-06-22
We appreciate the kind words, John!
About Jewelers Mutual Group
Data updated- Website
- jewelersmutual.com
- Category
- Money & Insurance
- Location
- United States · Neenah
- Status
- Unclaimed
- Last 12 months
- 201 reviews
- Replies to negative
- 100% (10/10)
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Is Jewelers Mutual Group legit?
Jewelers Mutual Group (jewelersmutual.com) has a 4.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-11.
What people say
Loss Bracelet’s
I recently lost my bracelet at a casino, after reporting it to police jewelry Mutual only took 2 days to direct my claim to replacement status 10 days to complete satisfaction
Reply from Jewelers Mutual Group2026-06-22
We're so happy we could help you get a replacement quickly, Angilia!
Great company
Losing my wedding ring was devestating. Jewelers mutual made my experience of replacing my ring so easy and everyone was so friendly and great to work with! They are the best insurance company I have ever worked with!
Reply from Jewelers Mutual Group2026-06-22
Hi Rynda, we're so sorry about your loss but we're glad we could help you get a replacement with ease!
Easy to use website
Easy to use website. Decent premiums for rate of coverage.
Reply from Jewelers Mutual Group2026-06-18
Thank you for your feedback, Jackie!
Great response when we lost an hierloom
We had a family hierloom lost or stolen. JMG was prompt in their investigation and coverage. The item was covered at a fair price and our Jeweler was able to recreate what was lost very close to the original.
Reply from Jewelers Mutual Group2026-06-16
Hi JH, while it's never pleasant to lose a family heirloom, we're so happy we were able to assist you in recreating a close replacement.
Fast
Fast, knowledgeable guidance taking care of my claim from start to finish.
Reply from Jewelers Mutual Group2026-06-17
Thank you so much for the kind words, Ray!
Jewelers Mutual was very easy to get a…
Jewelers Mutual was very easy to get a quote and set up insurance on my jewelery. I couldn't be happier.
Reply from Jewelers Mutual Group2026-06-16
We're so glad you found the process easy, Kirk!
It was easy to get my jewelry fixed.
Reply from Jewelers Mutual Group2026-06-16
Hi Mary, we're very pleased to hear that!
Jewelers Mutual is a wonderful investment.
Jewelers Mutual is an excellent investment to protect your jewelry. I definitely recommend getting your jewelry appraised and insured before something unfortunate happens, your out pocket repairs can and will add up.
Reply from Jewelers Mutual Group2026-06-15
Hi Mary, thank you for the recommendation! We strive to provide our customers with the confidence to wear their jewels ☺️
Thank you Jewler mutual
Thank you Jewler mutual, easy to navigate very customer friendly
Reply from Jewelers Mutual Group2026-06-12
Thank you for the positive feedback!
Great coverage and simple to use
Reply from Jewelers Mutual Group2026-06-15
Hi Jim, thank you for the kind words!
Good Insurance Company
Company has been timely with communications and explanations of coverage and premiums. Easy to work with and any questions are answered timely. I appreciate that type of service
Reply from Jewelers Mutual Group2026-06-11
Hi Jim, we appreciate you! Thank you for your feedback as we strive to make the process easy for customers. ☺️
I think it's great to have surveys to…
I think it's great to have surveys to find out what your customers wants and needs.
Reply from Jewelers Mutual Group2026-06-11
Thanks for the kind words - we appreciate your feedback!
Great online customer service
Reply from Jewelers Mutual Group2026-06-08
Thanks for the kind words, Deborah!
I highly recommend that you get your…
I highly recommend that you get your jewelry insured, especially in this economic climate, but I also want to encourage you to go to a company that will give you cash so that you can just buy whatever you want because the runaround that I’ve gotten from this company has gone on for almost a year and I’m exhausted. It was totally not worth it.
Reply from Jewelers Mutual Group2026-06-08
Hi Lynn, we value your feedback and understand your frustration. A manager will be reaching out to you today to discuss further.
Reliable & Friendly
Reliable & Friendly. No hesitation when it came time to submit a claim.
Reply from Jewelers Mutual Group2026-06-08
Hi Todd, thank you for the kind words! We're happy to help.
Fast and easy
I liked how easy it was to download my appraisal. You made it easy to apply for insurance and it was fast.
Reply from Jewelers Mutual Group2026-06-08
Hi Tara, we're so happy to hear it was easy and fast for you to apply!
Done quickly and without any problems.
Reply from Jewelers Mutual Group2026-06-08
We're happy to hear that, Barbara!
Jewelers Mutual is the best for Jewelry…
Jewelers Mutual is the best for Jewelry insurance. The claims process is easy to use and they communicate with you right away. I am very pleased with the service they provide to us.
Reply from Jewelers Mutual Group2026-06-08
Hi Royce, we're so happy to hear that you've been pleased with the service you've received.
New member here
New member here, insure your jewelry fast and easy with Jewelers Mutual.
Reply from Jewelers Mutual Group2026-06-08
Thanks for the positive feedback Ramon!