Jewelers Mutual Group (jewelersmutual.com) has a 4.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-11.
I would recommend everyone with jewelry to get insurance from Jewelers Mutual. They are reasonable in price. You will eventually need repairs or replacement, and they are there for you! They were for me.
Thank you for the kind words, Billie! We're always happy to help ☺️
Jewelers Mutual was a pleasure to work with. It was a hassle free process thanks to their cordial staff and integrity. I highly recommend this company and am so thankful that my jeweler recommended them at the time of my jewelry purchase.
Hi Richard, we're so glad to hear you had a smooth process!
Thanks for the positive feedback, John!
Easy to renew, no hassles
We're glad to hear it, Sue. ☺️
Made the claims and entire process really easy. Highly recommend
Thanks for the kind words, Andrey!
JM made it incredibly easy and quick to get my engagement ring insured. It was recommended by my jeweler and definitely recommend!!! Prices are insanely reasonable!
Hi Ivette, thank you for your positive feedback! We're happy you found the process easy.
It's been a quite a few years since I've been using my jewelry since some health issues. Once I started wearing it again, I broke the clasp. I filed a claim and receviced a response within a couple of hours. In the day or so I was at the jewelers and starting on the repair. JM followed up with me after the repair. Everything was like clockwork and so easy to do. Glad I was covered!
Hi Steve, so glad the process was smooth and easy for you!
Extremely easy to insure your jewelry. Representatives are very professional and knowledgeable.
Hi Kathleen, we're so happy to hear it as we strive to provide the best experience we can!
Renewing my coverage is made very simple online. They provide all the information of my coverage as well.
Hi Lisa, we're happy the process was simple for you!
Thanks for the positive feedback!
This was a most impressive claims process - smooth and easy. I appreciate the user friendly platform to initiate the claim - and then my jeweler did the rest.
Hi Laura, so happy to hear the process went smoothly for you!
Jewelers Mutual is the BEST! When it comes to insuring my jewelry, Jewelers Mutual is the only company I trust. When something happens, they are always quick to respond. I got my replacement in less than a week! Honestly, no other company compares to the level of service I received from Jewelers Mutual. We are customers for life!
Hi Retno, we are so happy to hear that! We appreciate you and are happy to continue striving for a positive experience for you.
It was easy to make a claim and get my replacement.
Hi AC, we're happy to hear that!
Very good customer service from the agent I spoke with.
Hi Judith, thank you for your feedback! We're happy to hear your agent was helpful.
Very easy to work with
Hi Carrie, we're glad to hear that. ☺️
I have submitted two claims for insured jewelry and both times the claims process was efficient, quick, and the jewelry repairs were approved incredibly quickly. This is the best claims process I have ever experienced with an insurer.
Hi Robert, thank you so much for your feedback! A smooth claims process is part of what we aim for. 💪
needed insurance for wife’s jewelry. Your website made it extremely easy to get insurance
Hi Kevin, we're so happy to hear that!
Really good Company. It's nnice to have people on the phone who can help you and answer your question.
Hi Eloise, we're happy to help!
Jewelers Mutual was very helpful and quick with replacing my missing jewelry.
Hi Torina, glad you could get a replacement quickly!
I've never purchased jewelry insurance before, but they made it so easy online to apply for it.
Hi Samantha, we're glad you found the process easy. ☺️
201 reviews matching