Jewelers Mutual Group (jewelersmutual.com) has a 4.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-11.
I had switched insurance companies in 2025 from having my wedding set on my homeowners insurance to having a jewelry policy with Jewelers Mutual and was concerned about having a claim shortly after switching. You guys made the claim quick and easy and I was not penalized at all during my next renewal because if that. Thank you for caring so much about your customers.
Hi Abby, we're happy to be able to help!
So as most people who have issues with insurance companies. This was not too bad. Pretty smooth process.
Hi Neil, we're glad the process went smoothly for you! Please never hesitate to reach out to our customer care team at [email protected] if there's anything we can improve upon.
Everything was smooth and easy. Prices are reasonable. Overall a great experience. Would highly recommend
Hi Staish, thanks for the kind words!
I find Jewelers Mutual Group to be very helpful, reliable, and easy from my initial inquiry to obtaining a policy.
Hi Micki, we're so happy to hear that as we always strive to make things easy! ☺️
great and easy process to protect your jewelry.
Hi Robert, thank you for the positive feedback! We always strive to make things simple.
Easy process
Hi Mike, we're happy to hear the process was easy for you.
Very helpful.
Hi Melvin, thank you for the kind words!
Getting a insurance policy was affordable and I feel safe with my jewelry being insured by Jewelers Mutual, I searched many other companies and JM were the best by far
Hi Evelyn, thank you for choosing us!
My wife lost the diamond in her engagement ring at the airport and was completely distraught over the situation. Jeweler’s Mutual made it easy to file a claim and get the repair/replacement done in a timely manner.
Hi Luke, it's never fun losing a diamond, but we're happy the repair and replacement went smoothly!
The initial QR code/link I was provided from from the jeweler took me to jewelers mutual but I was unable to navigate the site from my mobile phone. I had to call but glad I did. She was great. Superb assistance. Hopefully she'll get this and you will reward her
Hi Greg, thank you for the kind words! We're sorry the digital experience wasn't seamless - we will share this feedback with our team as we're always looking for ways to improve.
Claims processing was fast but they are not continuing coverage on my replacement engagement after they paid out $4700 because I filed a claim 2 months after I purchased a policy. Purchased the same ring after. Insurance is supposed to bring peace of mind but that’s a sh*tty thing to do after I provided all the documentation and filed a police report.
Hi Ann, we understand your frustration. We appreciate your feedback and take it seriously. We strive to provide the best service possible and are always looking for ways to improve.
The claim was very easy to make, and my Jeweler handled everything else. Couldn't have been better.
Hi Elizabeth, so happy your claim went smoothly. ☺️
Quick and easy process with Jewelers Mutual. Everything was hassle-free and stress-free from start to finish. Great experience overall!
Thank you for the feedback! We're happy the experience could be stress-free for you.
The whole process from start to finish was easy, quick, and efficient. I had no problems. Quote was fast and very reasonable.
Hi Marlene, we're happy that it was easy for you!
Having your jewelry pieces insured provides piece of mind. JMG is easy to do business with, on line access 24/7, excellent customer service, fair pricing for the coverage. Ease of adding new pieces to the policy.
Hi Bill, thank you so much for the positive feedback! We strive to make the process as easy as possible. ☺️
Jewelry Mutual Group, we’re very helpful very courteous, very professional easy to work with had continuous emails back-and-forth to get all the information they needed I appreciate for everything they’ve done for me and I believe in the future I’ll be contacting him again to ensure my Jewelry
Hi Clare, we're so happy to hear that!
Hi Dave, that's awesome! Thanks for the positive feedback.
Filing a claim and getting a replacement was a very easy process. My adjuster helped me find a jeweler and had all the paperwork emailed to them before I even arrived. He couldn't have made it any easier.
Hi Elizabeth, we're so happy your adjuster made the process easy!
Jeweler's Mutual made insuring my jewelry very easy and at a reasonable price.
We're happy to hear that, Beverly!
Thanks for the kind words, Carla. ☺️
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