For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Beauty & Well-being

Fridays Health

ClaimedCollecting reviews

207 reviews

3.5207 reviews
Write a review

About Fridays Health

Data updated
Website
joinfridays.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
207 reviews
Replies to negative
96% (74/77)
Do you own Fridays Health? Claim this profile for free and start replying to reviews.

About this business

At Fridays Health, our mission is to transform personalized weight management and obesity medicine. As a premier telehealth provider specializing in GLP-1 medications, we guarantee a weight loss journey tailored to your needs. Enjoy unlimited access to our team of dedicated medical experts and a fully bespoke care regimen, including well as support groups and coaching in mental health, nutrition and movement. Your Fridays insurance concierge is able to submit prior authorizations for medications like Ozempic, Mounjaro, Zepbound and Wegovy as well as deliver compounded versions like Semaglutide and Tirzepatide directly to your door from our 503a and 503b certified pharmacy partners. With round-the-clock support from our holistic care team and multiple weekly interactive sessions, Fridays Health delivers a comprehensive telemedicine service aimed at empowering your path to health and well-being. Get started!

Written by the business, not verified by us.

Is Fridays Health legit?

Fridays Health (joinfridays.com) has a 3.5 out of 5 rating on OK.one, based on 207 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 62% rate it 4 stars or higher while 33% give 1 star; The business has replied to 96% of negative reviews; Reviews mostly discuss Customer service, Product, User experience. Last updated 2026-09-05.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the knowledgeable and friendly medical staff, noting that healthcare providers offer truly attentive support, clear explanations, and personalized care during appointments. Many people also appreciate the remarkably smooth telehealth process and fast medication delivery that successfully helps them achieve their personal wellness and weight loss goals. However, some people mentioned significant issues with customer service, stating that it was extremely difficult to reach representatives and obtain meaningful assistance. Others expressed deep frustration regarding unhelpful automated chat responses, delayed communication, and unexpected changes made to their prescribed medication dosages.

Auto-generated from all reviews of this business. For reference only.

What people say

Friday’s Health has the absolute worst…

Friday’s Health has the absolute worst customer service that I’ve ever experienced. They charged my account $1650 for a product I am not getting and no longer want. I also did not authorize them to keep my card on file. Trying to speak to someone is impossible. It is all outsourced to other countries so you can’t even understand them. When I asked to speak to someone else, they told me the call can’t be transferred. I am 70 years old and have never encountered a business run as poorly as Friday’s Health. It is a real joke but the joke is on me because they literally stole $1650 from my account for a product I will not receive nor want. Terrible Terrible Terrible

Reply from Fridays Health2026-08-28

Hi Barbara, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience you had. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. -Fridays Team

THE BEST EXPERIENCE

I’ve had such a great experience with Join Fridays! The communication has been amazing, delivery is fast, and they provide so many helpful resources to support you throughout the process. Their customer service is responsive, supportive, and truly makes you feel taken care of. Highly recommend!

This program is very easy to use

This program is very easy to use. I like the website and menu options. I also like that there is additional support if you need it and there are food, diet, lifestyle recommendations but you are not forced as a patient to take advantage of them. I recommend it for first time GLP users and seasoned users. They make it easy to order and understand billing.

I’m so happy with my experience with…

I’m so happy with my experience with Fridays! The medicine has helped me feel great again, regain my confidence, and most importantly, feel like myself again. I feel better, more confident, and excited about the person I see in the mirror. I’m truly grateful for the support and results! ❤️

Do not recommend Fridays Health

Start up is really seamless but moving forward showed how fragmented the process is both in documentation and communication. I am really disappointed in this outcome but I had to discontinue my subscription and will try out a different service. I do not recommend Fridays Health.

Reply from Fridays Health2026-08-28

Hi Joanna, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience you had. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. -Fridays Team

Very Disappointed with Friday’s GLP-1…

Very Disappointed with Friday’s GLP-1 Program I’m extremely disappointed with Friday’s GLP-1 program. They automatically renewed my wife’s subscription without any warning or communication—no email, letter, phone call, or text letting us know the renewal was coming. We no longer need the service, yet we’re now stuck dealing with a $1,650 bill for something we didn’t intend to continue. For a healthcare-related subscription, I would expect much better communication and transparency before charging someone such a significant amount. This experience has completely changed my opinion of the company. Customers should not be surprised by a $1,650 renewal charge with no clear warning. Very frustrating and extremely disappointing.

Reply from Fridays Health2026-08-28

Hi Joel, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience you had. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. -Fridays Team

Great until it wasnt

When i first started I was prescribed a compound with B12. Unfortunately B12 causes a reaction in me. I told a provider at Fridays and they switched me to a compound without B12. Everything was fine for months, I even lost 45 pounds and I wasn’t having any reactions. Today i went to inject myself with a fresh vial they recently sent me, and i saw the color of the fluid was red when I was filling the needle. Red=B12. Check the box to make sure and yup they sent me a compound with B12! If your patient previously had a reaction to B12, and was doing fine on a compound without B12 why suddenly would you switch them back to a compound they had a reaction to? Absolutely scary. If the B12 used in these shots didn’t have a red color, i totally wouldn’t have even noticed and would have injected myself with something that would cause me harm. Extreme negligence! I contacted support who told me its not something they can help with and to schedule a video call with a provider. Only the provider never showed for the appointment. When i went to rebook another visit and try to get a different provider it only selected the provider that never showed and i did not want to be seen by someone who cant bother to show up! Frustrating beyond words! Update to Fridays response: have not been contacted as of yet. Via app they said they sent my issue to their clinical team and said i would be helped soon. But it’s been 4 days and i am running out of medication. I am having to use an older vial that had extra left over. Not to mention, in their notes the support person stated i missed the appointment! Which is untrue. My appointment was at 7:30 and i was there at 7:25 and waited until 7:40 when their site prompted me with “you have been waiting more then 10 minutes do you want to keep waiting or contact support”. Update 2: They banned me. Deleted all my medication prescriptions from my account so I cant even see them and go to another site. No one reached out, no one called me. Just what they decided on their own without any conversations. Update 3: They are now saying they cancelled my cancellation and refund as they see me was previously prescribed a compound without b12, you know literally what i have told them a dozen times. But once they told me my prescription was cancelled and i would be refunded the amount remaining, i already switched to a different company. This company is literally insane. This tells me they read literally none of what i sent support, they rely on AI review and response almost 95%, and they do not care about your health. Literally the worst.

Reply from Fridays Health2026-08-28

Hi AM, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience you had. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. -Fridays Team

Believe the bad reviews

I deeply regret coming back to Fridays!!! Even though I seen the awful reviews I thought maybe it wouldn’t happen to me because my first time it was a good experience! But if you are thinking of it don’t do it! I repeat don’t do it! They asked for blood results they were provided asap yet it’s been almost a month and they still haven’t followed up! I’ve called and called and all they say they can do is to submit tickets to clinical team. 4 tickets have been submitted and all stay in progress, it absolutely ridiculous how no one can follow up!!! I’ve asked for refund but they said I agreed to the terms and conditions. So what am I suppose to do keep waiting? At this point I believe I won’t be getting any medication. They are the worst!!!! If I could rate them anything lower I would !!!

Reply from Fridays Health2026-08-28

Hi Bren, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience you had. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. -Fridays Team

A terrible experience

A terrible experience. I explained to them that I was coming from a previous treatment and was already on a higher dose, but they didn’t want to listen to me and made me start all over again from the lowest dose. I gained 10 lbs. It has been so frustrating. I called them and explained that I had gained weight, but they told me they couldn’t put me back on my previous dose and that I had to continue on the lower dose. To make matters worse, shipping is taking way too long—more than a week. They don’t help you understand the situation; when you speak to them on the phone, they simply repeat their rules over and over. I’ve already spent more than $700, and the only thing I’ve gotten out of this experience is an extra 10 lbs, and I’m still waiting for my medication. It feels like they don’t care about you as a patient—they only care about charging you. They don’t even offer a discount or any compensation for the delays.

Reply from Fridays Health2026-08-28

Hi JR, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

AVOID AVOID AVOID

AVOID AVOID AVOID Signed up for 3 month, received 2 months, 3rd month never sent! So my last receipt of any service or product was JULY 3RD! Been over 3 weeks now for approved medication, automated AI responses which seem like condescending AI harassment crap. I have filed with my bank, Department of Justice and Consumer Affairs of California! How this company stays in business and yajes money with not delivering product is HIGHLY CONCERNING! They need to be INVESTIGATED! Two guys own it under THRIVE HEALTH LLC. File similar complaints to all, they need to be shut down! BBB is rated F! SCAM/FRAUD 🚨🚨🚨🚨🚨 ITS GOING TO CATCH UP THEM SOON!!¡! I'M SURE OF IT! ***** oh look another of same response from this company. See below Even if you ever send medication its now a health risk since I would have a very large gap in medication since it would be the highest dose! The only right thing to do is REFUND! Which you refuse to do because you claim you provided a service. You took and kept my money for undelivered product. READ THE FINE PRINT WHEN YOU SIGN UP!!! You never give refunds even if pharmacy screws up order but NO WHERE DOES IT SAY IF YOU NEVER RECEIVE PRODUCT! Let me help you out, in America, ITS CALLED FRAUD!!!!!!!!!!!

Reply from Fridays Health2026-08-24

Hi Tracey, we’re so sorry for the delay with your shipment and that our recent communication felt frustrating. This isn’t the experience we aim for, and we’re reviewing this with our team right away. Please email [email protected] so we can look into your account and help resolve this for you. -Fridays Team