Friday is worth it
Friday is the best. It’s cheaper than other ones I’ve tried. I got help from my intake coordinator Monica and she was the sweetest to try and help me get what I wanted.
About Fridays Health
Data updated- Website
- joinfridays.com
- Category
- Beauty & Well-being
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 207 reviews
- Replies to negative
- 96% (74/77)
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About this business
At Fridays Health, our mission is to transform personalized weight management and obesity medicine. As a premier telehealth provider specializing in GLP-1 medications, we guarantee a weight loss journey tailored to your needs. Enjoy unlimited access to our team of dedicated medical experts and a fully bespoke care regimen, including well as support groups and coaching in mental health, nutrition and movement. Your Fridays insurance concierge is able to submit prior authorizations for medications like Ozempic, Mounjaro, Zepbound and Wegovy as well as deliver compounded versions like Semaglutide and Tirzepatide directly to your door from our 503a and 503b certified pharmacy partners. With round-the-clock support from our holistic care team and multiple weekly interactive sessions, Fridays Health delivers a comprehensive telemedicine service aimed at empowering your path to health and well-being. Get started!
Written by the business, not verified by us.Is Fridays Health legit?
Fridays Health (joinfridays.com) has a 3.5 out of 5 rating on OK.one, based on 207 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 62% rate it 4 stars or higher while 33% give 1 star; The business has replied to 96% of negative reviews; Reviews mostly discuss Customer service, Product, User experience. Last updated 2026-09-05.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the knowledgeable and friendly medical staff, noting that healthcare providers offer truly attentive support, clear explanations, and personalized care during appointments. Many people also appreciate the remarkably smooth telehealth process and fast medication delivery that successfully helps them achieve their personal wellness and weight loss goals. However, some people mentioned significant issues with customer service, stating that it was extremely difficult to reach representatives and obtain meaningful assistance. Others expressed deep frustration regarding unhelpful automated chat responses, delayed communication, and unexpected changes made to their prescribed medication dosages.
Auto-generated from all reviews of this business. For reference only.What people say
Terrible and Untrustworthy. They will overcharge and provide you a too little medication
Do not work with these people!! Fridays was awful in every possible way. I was going to a local provider but the distance was too great so I started with Fridays. The first month went well but the second month the compounding pharmacy changed and I was not sent the correct amount of medication and I was sent no syringes. I've tried repeatedly to get help from Fridays for a solid week and got nothing but auto-generated messages that they were working on my issue. Meanwhile, I have overpaid and received too little medication. I would never work with them again. I even had to cancel my credit card to be sure that they wouldn't charge me for another month without even having sent me enough medication for this month. Update: The email address Fridays sent me below is one I have been trying for a week now and I still get responses that my request has been escalated. I have tried to contact them by phone, through the individuals I had worked with there, and also through this address. I still continue to get the same pat responses.
Reply from Fridays Health2026-08-25
Hi M BH, we’re so sorry for the frustration caused by the missing syringes and medication issues. It’s disappointing that you only received auto-replies; we're reviewing this with our team to ensure it doesn't happen again. Please email [email protected] so we can fix this and support you properly. -Fridays Team
Bait and Switch
Baited with a microdose program and established pharmacy and switched to full dose with unacceptable pharmacy. I signed up for the microdose program, not for the full dose weight loss program. Their website encourages that micro dosing “supports liver function, metabolism, and cellular energy without the intensity of full-dose therapies.It’s ideal for those who want gradual, lasting results with fewer medication-related side effects. If you're considering GLP-1 therapy but are hesitant about jumping in at full strength, microdosing could be a smart option to explore.” This is what I signed up for as I had tried the intro dose of brand name GLP1 but my reaction to it was too strong. This was discussed with the provider initially and in each refill. Suddenly, 3months later, they decide I no longer qualify for microdose due to BMI above 35. They force me onto the full dose, for which I have the predicted strong reaction to, unable to keep down any food. Provider says to stop taking the meds. At the same time I find out that, unlike the microdose pharmacy I was using, their macro dose is not from a reputable pharmacy. It has an active FDA warning letter for contamination, potency, and uninspected facilities. I ask for resolution. For weeks, all I get is AI nonsense responses saying the issue is escalated. No offer to resent medications from an appreciate pharmacy, no refund, nothing. Do not use this place.
Reply from Fridays Health2026-08-24
Hi Crystal, we’re deeply sorry for the frustration and physical discomfort you’ve experienced with your program change. It’s important that your care feels safe and personalized. We’re reviewing your concerns regarding your dosage and pharmacy selection internally. Please email us at [email protected] so we can address this with you personally. -Fridays Team
Would give 0 stars if I could
Would give 0 stars if I could. Do NOT use them; they steal your money! I paid for 3 months up front over 3 weeks ago & still have not had my intake call or meds shipped. They claim there are no available apts in my state (NJ) & keep claiming to “escalate.” I called to cancel & get refunded & they’re refusing a refund, claiming they’re trying to find me an apt. They are thieves!!!!!
Reply from Fridays Health2026-08-24
Hi there, we’re very sorry for the frustration regarding your appointment and refund. This isn’t the experience we want for you, and we’re escalating your case to our billing lead to resolve this. Please email us at [email protected] so we can prioritize your request and provide a direct update. -Fridays Team
AWFUL
AWFUL. I paid for three months and haven’t even received a single vial even after submitting refills. One went missing, and one was delayed THREE weeks and when it finally got here there were no meds in it.
Reply from Fridays Health2026-08-21
Hi Randi, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience you had with not receiving your medication orders incomplete or not at all. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. Please reply with the requested information so we can work on a resolution together. -Fridays Team
Think twice before using this service...
On the day of my last refill request, I reached out to confirm dosage increase and to cancel my service. That was nearly 2 weeks before the auto renewal. Even though I requested services to stop, I was charged $896 anyway. I have been contacting them via chat since yesterday and I continue to get the same auto generated responses that I agreed to terms and conditions. Yes, I did agree, BUT I also followed the terms and agreements by requesting cancelation early. I can't seem to get someone to speak with that gives more than auto responses. I just want to speak with an actual person to explain that I did cancel and was charged anyway. I was going to continue my service at a later date, but there is NO WAY I do that now with this horrible service. It was great until this. Incredibly disappointed.
Reply from Fridays Health2026-08-21
Hi Melissa, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience you had with getting your account canceled and being charged again. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. Please reply with the requested information so we can work on a resolution together. -Fridays Team
Think twice
I was 5 days into my automatic renewal when I decided to cancel my subscription. The cancellation process was easy. However, they did automatically charge my card for the $596 (3 month) subscription. Despite the fact that I did not request a medication renewal or use any counseling services during those five days, they refused to give me even a prorated refund. While I admit that I should have canceled before the renewal date so my card wouldn’t be charged, I still feel that $596 for 5 days of a subscription is outrageous. Update—I have not heard from the company since their response below to my review.
Reply from Fridays Health2026-08-21
Hi Dawn, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience you had with getting a refund. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - Fridays Team
There is nothing more scammy than this company
There is nothing more scammy, more nickel and dimey, more useless than this company- the customer service is horrendous, their billing practices are terrible. Do not recommend. This has to be the worst experience I've had as a user of anything.
Reply from Fridays Health2026-08-19
Hi Gonzalo, thank you for your feedback. We sincerely apologize for your experience and would appreciate the opportunity to make things right. We’ll be reaching out to gather more details. Your experience matters to us. -Fridays Team
Jamarcus has been right on with his…
Jamarcus has been right on with his nutritional advice and ways to improve my exercise and diet habits.
They are the worst experience
They are the worst experience, I paid for my medicine and they didn’t want to send it just because I decided I was not longer gonna continue with them. Terrible don’t use this provider
Reply from Fridays Health2026-08-21
Hi Sindy, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience you had. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. We will be reaching out soon so we can work on a resolution together. -Fridays Team
Great service
I love their customer service
Fridays is a fraud.
Fridays is a fraud. I paid for a 3 month subscription for 3 months of GLP1, when my subscription was set to auto renew I chatted with Fridays customer support to ask if I still could request my last dose of medication if my subscription was not active. I was told clearly “yes” you still have access and can receive you last vial of medication well after your subscription has ended. GREAT! I cancelled with plans to renew when I was ready for my next shipment. When that time came, I wasn’t able to request my medication, the Fridays chat bot assured me I still could but would escalate for resolution. Once I made it out of the chat bot I was told- “sorry for the inconvenience but our AI bot sometimes gives false information, you can not access the medication once your subscription has ended.” I’ve escalated through several (hopefully real humans at Fridays) who have all said that even though Fridays told me I could receive the medication I paid for ($300 worth) that I was out of luck. This is pure fraud, and I would not recommend them to anyone.
Reply from Fridays Health2026-08-18
Hi Jamie, we’re truly sorry for the conflicting information you received and the frustration this caused. We’re taking your feedback seriously and are reviewing your case internally to address these communication errors. Please email us at [email protected] so we can look into this and work toward a solution. -Fridays Team
I was so excited to sign up with…
I was so excited to sign up with Fridays and signed up for 6 months. The first month went great but I am now into my second week of my second month and still have not received my medication. I have reached out via their app to the support team several times and called and spoke to a representative. Everyone keeps giving me the standard answer that they are working on it and trying to get the pharmacy to respond but I have not received any resolution. This has caused me to miss two injections with still no resolve. It is really unfortunate when this is their business model. At this point I am hoping for a refund on the 5 months I paid for and hope to continue my weight loss journey with another platform. If you cannot get your medication what good is the program? This has been such a hassle and disappointment. I wish I never signed up.
Reply from Fridays Health2026-08-21
Hi Ray and Cel, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience you had. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. Please reach out to [email protected] or reply with the requested information so we can work on a resolution together. -Fridays Team
Andie exudes kindness and positivity
Andie exudes kindness and positivity. I think I could have told her I ate chocolate bars on a regular basis and she would have found a kind way to make me feel okay and grounded!! Thank you for you tips!!!!
Scammers
Scammers. They pulled the bait and switch. Looked like a month trial deal for $198. Then the billing says looked like $238 with taxes and shipping. Actually billed me for $2380.00 reached out to them within 5 minutes. Sorry you can’t be refunded because you clicked you agreed to it. Complete dirtbags.
Reply from Fridays Health2026-08-18
Hi Jason, we’re incredibly concerned to hear about this unexpected charge and the frustration it has caused. This doesn’t sound right, and we’re escalating your case to our billing department immediately for a thorough review. Please reach out to [email protected] so we can look into this personally and find a solution together. -Fridays Team
I called since my B12 bloodwork was…
I called since my B12 bloodwork was elevated and asked to cancel my last vial. I was heard and someone will reach back out with a refund
If I could put a negative review I…
If I could put a negative review I would. I ordered my GLP-1 and first months were great! FedEx delivered my package incorrectly so I reached out to customer service and let them know about the issue. I had to contact FedEx and give Fridays a ticket number. It has been over two weeks and no actual customer service. No medication has been delivered there is no refund to be given. Absolutely zero customer service. Their customer service is based in another country and they provide no assistance. Horrible don’t buy!
Reply from Fridays Health2026-08-18
Hi Tori, we’re incredibly sorry for the stress this delivery issue and the long wait have caused. We’re reviewing your case internally to get this resolved for you. Please contact us at [email protected] so we can look into this personally and help. -Friday Team
The doctor was helpful and gave advice…
The doctor was helpful and gave advice along with meeting my request.
Time spent well
I appreciate not being rushed through my appointment l. The time was spent discussing my heath status amd planning forward. Thank you.
MONICA WAS GREAT LEAD ME AND GUIDE…
MONICA WAS GREAT LEAD ME AND GUIDE THROUGH THE PROCESS!!! SHE IS AMAZING…..