What made the experience great was the…
What made the experience great was the provider was very helpful thoughtful and understanding my issue and approach it with knowledge and experience and understand thank you.
About Fridays Health
Data updated- Website
- joinfridays.com
- Category
- Beauty & Well-being
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 207 reviews
- Replies to negative
- 96% (74/77)
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About this business
At Fridays Health, our mission is to transform personalized weight management and obesity medicine. As a premier telehealth provider specializing in GLP-1 medications, we guarantee a weight loss journey tailored to your needs. Enjoy unlimited access to our team of dedicated medical experts and a fully bespoke care regimen, including well as support groups and coaching in mental health, nutrition and movement. Your Fridays insurance concierge is able to submit prior authorizations for medications like Ozempic, Mounjaro, Zepbound and Wegovy as well as deliver compounded versions like Semaglutide and Tirzepatide directly to your door from our 503a and 503b certified pharmacy partners. With round-the-clock support from our holistic care team and multiple weekly interactive sessions, Fridays Health delivers a comprehensive telemedicine service aimed at empowering your path to health and well-being. Get started!
Written by the business, not verified by us.Is Fridays Health legit?
Fridays Health (joinfridays.com) has a 3.5 out of 5 rating on OK.one, based on 207 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 62% rate it 4 stars or higher while 33% give 1 star; The business has replied to 96% of negative reviews; Reviews mostly discuss Customer service, Product, User experience. Last updated 2026-09-05.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the knowledgeable and friendly medical staff, noting that healthcare providers offer truly attentive support, clear explanations, and personalized care during appointments. Many people also appreciate the remarkably smooth telehealth process and fast medication delivery that successfully helps them achieve their personal wellness and weight loss goals. However, some people mentioned significant issues with customer service, stating that it was extremely difficult to reach representatives and obtain meaningful assistance. Others expressed deep frustration regarding unhelpful automated chat responses, delayed communication, and unexpected changes made to their prescribed medication dosages.
Auto-generated from all reviews of this business. For reference only.What people say
I got charged for NAD+ that I didn’t…
I got charged for NAD+ that I didn’t select auto refill. So I canceled my account and I haven’t received the medication I was charged for.
Reply from Fridays Health2026-08-11
Hi Bryan, we're sorry for the frustration with your NAD+ order and the billing confusion. That isn’t the experience we aim for. We’re investigating this internally to ensure it's handled correctly. Please email [email protected] so we can look into your account and help resolve this for you.
Was good
Was good and was mi first time
First 4 months were okay
First 4 months were okay, they got their money and it was very transactional. Toward the end of my 6 month subscription they reset my dose back to a starting dose. Since then I can't seem to get a straight answer from anybody. Everyone keeps saying it's not them that can help you but the next guy/gal. If it's not that then it's "you have to talk to a provider" to which leads to "oh that's a question for customer service". Chasing our tails aren't we? All in all I would never use this service again unless you have a really nice coupon and want to talk in circles. BBB REVIEW OF F but some how 4.8 on Trust pilot.... Weird
Reply from Fridays Health2026-08-21
Hi Sebastian, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience you had with an unexpected dose decrease. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. -Fridays Team
They charged first without even telling…
They charged first without even telling you if you are elegible for the treatment and don’t even sent the medicine on time , I have longer than a week waiting for it to be send out.
Reply from Fridays Health2026-08-11
Hi Maria, we're truly sorry for the frustration with your billing and the shipment delay. We’re looking into your account status now to see what’s caused this hold-up. Please email us at [email protected] so we can get this resolved for you right away.
After 1 week I still haven’t get update…
After 1 week I still haven’t get update on my medication
Reply from Fridays Health2026-08-11
Hi Naomi, we’re sorry for the silence regarding your medication update over the past week. We’re looking into why this delay happened so we can get you an answer. Please email us at [email protected] so we can personally check your status and help you right away.
Go to another company
Go to another company. I contacted this company at least seven times concerning problems. Still dealing with unresolved issues concerning the pill option. Would not recommend this company to anyone. *I'm putting the latest date for experience as there is no other option to report the several days of issues- just like this companies on problems.
Reply from Fridays Health2026-08-11
Hi Delilah, we’re truly sorry for the frustration and lack of resolution you’ve experienced after reaching out to us several times. It’s important that you feel supported when starting weight loss pills. Please email us at [email protected] so we can resolve this for you.
Beware of cancellation policy!
Beware of cancellation policy!! I attempted to cancel after rejoining. (Decided my side effects the first time were too much to endure again.) They put a hold and didn’t ship any medication, said I needed to do a video consult first. Fine. I decided to cancel before doing that. And they refused to refund me. Before even having any consult, no meds shipped either of course. My request had not even been reviewed yet. Just gross and money hungry. I need a little time to decide if I want to continue due to side effects and they made it clear they just care about money. Short sighted! Update: the support team stand by the fact they can’t help, despite their message here claiming they will
Reply from Fridays Health2026-08-11
Hi Sylvia, we’re truly sorry for the frustration you've experienced with our cancellation and refund process. It’s never our intention to make things difficult, especially when you're navigating side effects. Please email [email protected] so we can look into this personally and help.
Easy process
Easy process, good pricing.
I ordered one monthly of glp 1
I ordered one monthly of glp 1, and ordered 3 month supply of glp 1. They said I ordered 3 month supply of peptides, which I didn’t. When I spoke to the dr she discussed glp 1 not peptides. No I have to pay for something I never ordered. No phone number to discuss anything it’s all email. This place is awful! Not again
Reply from Fridays Health2026-08-06
Hi Hollie, I’m truly sorry for the confusion surrounding your medication type and the frustration this has caused. We’ll investigate your case internally to ensure your glp 1 order and billing are handled correctly. Please reach out to [email protected] so our team can personally look into this and resolve it for you. -The Fridays Team
Monica reached out personally and was…
Monica reached out personally and was so helpful and the provider I spoke with, Ikeade Alamu, was phenomenal as well. Super streamlined service, paid for my subscription, set up my initial appt within 30 mins. Had the appt and she sent my prescriptions in and that was it!
New look ahead
Sounds easy to follow and hopefully for great results
Monica was absolutely amazing
Monica was absolutely amazing! She took the time to answer every single question I had and never made me feel rushed or like I was asking too much. She explained the different plans, pricing, pharmacies, and how everything works, which helped me feel confident choosing the option that was best for me. Starting a GLP-1 journey can feel overwhelming, but Monica made the entire process so much easier. Her patience, knowledge, and kindness truly stood out. Thank you for making this such a positive experience!
Fridays looks out for you
Fridays truly looks out for your well-being and makes sure the medicine is right for you. I like how hands-on they are and their genuine approach to handling my health.
Use a different brand
Horrendous communication and utterly zero customer service. They move so slowly. To the point that I’ve now missed a full dosage, hence rendering my first month totally worthless. And they refuse to help - no credit, no support no explanation. They keep saying someone will call me and it’s been escalated - untrue. I do NOT recommend.
Reply from Fridays Health2026-08-06
Hi Margaret, I’m so sorry for the frustration caused by these communication delays and the missed dose. We’re looking into why your case wasn't handled with the urgency it deserved to ensure this is corrected. Please email us at [email protected] so we can resolve this with you directly. -The Fridays Team
Worst peptide company ever
Worst peptide company ever. I purchased my first three months and every time I went to go fill out the refill the portal never worked so then I had to go through the chat then go through emails to try to get a refill scheduled, which was a massive pain to deal with. Then I ordered another three months plus another six months after doing that again constant issues with refills not only that then all of a sudden the amount that I have paid for was all over the place. One person said I had one month left. One person said something else never did I get anyone giving me direct responses I constantly got someone saying after reviewing your account I see that you have X amount of months of this peptide left it was always incorrect. I had to take screenshots of what I paid for. They treated me like I didn’t know what I was talking about then treated me like I didn’t know how to do the refills. Worst company ever worst customer service. I am still fighting with them. Still not getting direct answer still getting non-answers and basically going around in circles. Meanwhile, it’s been an entire month since I have received any of my peptides and instead of pro rating me the month that I have missed I get told we can’t change the billing. How does that make sense so because you missed a month because your system is a disaster I don’t get that month of products that I paid for because you can’t adjust the billing that doesn’t make any sense. There are plenty of other peptide companies out there that are way better stay away from Fridays.
Reply from Fridays Health2026-08-06
Hi Melissa, we're incredibly sorry for the frustration and confusion you’ve experienced with your refills and billing. It’s clear we’ve let you down, and we’re escalating your concerns internally to get this sorted out. Please email us at [email protected] so we can resolve this and make things right. -The Fridays Team
Everything excellent thanks
Muy agradesida
Reply from Fridays Health2026-08-26
Hi Luz, thank you for sharing your kind words with us. We’re so happy you’re feeling grateful for your progress. Our team is here to keep supporting you throughout your journey. We appreciate you adding to our Fridays health reviews. The Fridays Team
Left a prior company to go with Fridays
I switched from a prior Mail delivery company to Fridays. I have been extremely happy medications have arrived on time and any current concerns are met with conversation. Friday’s provides an incredible service and shows their obvious attention to detail and caring for their client as a patient I would recommend them highly.
Excellent
Excellent , I, ve lost 10 pounds
Excellent lost shipment resolution and…
Excellent lost shipment resolution and reliable fast delivery no complaints all around