At Fridays Health, our mission is to transform personalized weight management and obesity medicine. As a premier telehealth provider specializing in GLP-1 medications, we guarantee a weight loss journey tailored to your needs. Enjoy unlimited access to our team of dedicated medical experts and a fully bespoke care regimen, including well as support groups and coaching in mental health, nutrition and movement. Your Fridays insurance concierge is able to submit prior authorizations for medications like Ozempic, Mounjaro, Zepbound and Wegovy as well as deliver compounded versions like Semaglutide and Tirzepatide directly to your door from our 503a and 503b certified pharmacy partners. With round-the-clock support from our holistic care team and multiple weekly interactive sessions, Fridays Health delivers a comprehensive telemedicine service aimed at empowering your path to health and well-being. Get started!
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Is Fridays Health legit?
Fridays Health (joinfridays.com) has a 3.5 out of 5 rating on OK.one, based on 207 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 62% rate it 4 stars or higher while 33% give 1 star; The business has replied to 96% of negative reviews; Reviews mostly discuss Customer service, Product, User experience. Last updated 2026-09-05.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the knowledgeable and friendly medical staff, noting that healthcare providers offer truly attentive support, clear explanations, and personalized care during appointments. Many people also appreciate the remarkably smooth telehealth process and fast medication delivery that successfully helps them achieve their personal wellness and weight loss goals.
However, some people mentioned significant issues with customer service, stating that it was extremely difficult to reach representatives and obtain meaningful assistance. Others expressed deep frustration regarding unhelpful automated chat responses, delayed communication, and unexpected changes made to their prescribed medication dosages.
Auto-generated from all reviews of this business. For reference only.
It did take a month before I really felt the benits of having more energy and strength. The strengh part really surprised me AFTER my work out. Usually I was exhausted after, but this last tiime I felt great! I could have done more. Today we'll see if it's the same results. My physician friend's concern is that my body is not making NAD and will depend on this outside source to continue performing at this level. Valid, yet I just wanted to see and feel if it was possible to have these results...and the answer is yes. D3@5000IU is the proper dose for your body to make it's own NAD which I also increased to that dose. All I know is I have more strength for sure and am not so lethargic. I requre less shear discipline which I do have, but was getting weary!! I needed some help!!
Reply from Fridays Health2026-08-04
Hi Mary, it’s wonderful you’re feeling more strength and energy, and we appreciate you sharing your story with our Fridays weight loss reviews. We also value the perspective you shared regarding NAD. We’re glad you’ve found the support you needed to feel your best and keep your momentum going!
-Fridays Team
The consistency of medication prescribing is awful. Im on day 10 of outreach to support to fix one issue and still no reply or resolve. Not happy with this at all.
Reply from Fridays Health2026-07-20
Hi Kari, we're truly sorry for the lack of communication you've experienced over the last ten days. That’s not the experience we want for our patients. We’re reviewing this with our team right now. Please email [email protected] so we can resolve this for you as quickly as possible.
- Fridays Team
Most MISLEADING Dishonest and LOW INTEGRITY Medical Provider I have EVER USED
Over 3 months later. I still haven't received the 13-week supply that I paid for. I canceled my subscription, so I didn't get billed again without even getting the first thing I paid for. They never refunded me.
Now their customer support is saying that I cannot access company resources/products until I restart my subscription. So they want me to pay them AGAIN for a second-round subscription, in order to hopefully receive my FIRST order that they have not delivered. I ordered on April 6, 2026, and it is currently July 15, 2026. Their customer support team, full of foreigners, is constantly lying to you and telling you anything you need to hear to get you off the phone or out of the chat.
I could not warn against this company enough. They are unprofessional, violated HIPAA by sending me ANOTHER CLIENT'S MEDICAL DOCUMENTS instead of sending me my requisition form. Everything dealing with them has been a headache. STAY AWAY FROM FRIDAY'S; THEY ARE A JOKE. Overpriced, underdelivered. You can get cheaper products without the overwhelming headache from somewhere else.
Reply from Fridays Health2026-07-20
Hi Dominic, we’re incredibly sorry for the frustration and the serious concerns you’ve raised about your order and privacy. We’re escalating this internally to investigate your situation immediately as this doesn't reflect our standards. Please email [email protected] so we can resolve your refund and shipment issues directly.
-Fridays Team
The "fine print" on the subscription is deceiving. I have taken the product and am happy with it, but when I went to cancel apparently "missed my window" by 72 hours so am being charged $1650 for a medication that I am not going to be ordering or using. Somehow my refilling my prescription each month is not the same as confirming my ongoing subscription. So now I will take it up with my credit card company. Disappointing!!
Reply from Fridays Health2026-07-20
Hi Robert, I’m so sorry for the frustration regarding your subscription and the recent charge. We’re escalating this to our billing team to review what happened with your account. Please email us at [email protected] so we can look into this personally for you.
-Fridays Team
I never met with a provider before my prescription and dosing were sent. When the medication arrived, I discovered the prescribed microdose was approximately half of what I had previously been taking through another provider. None of this was clearly explained before I was charged or before the medication was shipped.
When I contacted customer service, they refused to address my concerns and simply told me to schedule an appointment with a provider. During that appointment, the provider acknowledged that I should have been informed of the dosing and cost differences beforehand. They also explained that the company had recently removed its previously required consultation before prescribing, an appointment that would have explained the dosing and allowed me to make an informed decision about whether to enroll in the program.
Had I been given that information upfront, I would not have chosen to proceed. Instead, I was charged and sent medication without understanding that the prescribed dose was significantly lower than my previous regimen, making the cost substantially higher on a per-dose basis.
My experience has left me feeling misled. In my opinion, the enrollment process lacks transparency, and the company’s response to my concerns demonstrated little interest in resolving the issue or ensuring that I had made an informed decision before paying for the program.
**I have had many many interactions and discussions with their team and they have the same bland but firm response that they do not issue refunds and are in no way willing to work with customers. Do not be fooled by their response.
Reply from Fridays Health2026-07-14
Hi Margot, we’re so sorry you felt misled about your dosing and our enrollment process. Transparency is vital to us, and we’re reviewing your experience internally to improve our communication. Please reach out to [email protected] so we can look into this personally and work toward a solution together.
-Fridays Team
Overall, my experience with Fridays has been positive. The app is easy to navigate and operate. The provider that I have spoken to is very kind and truly enjoyed having a conversation with her.
Reply from Fridays Health2026-07-15
Hi Alejandra, thank you for sharing your experience. We’re so glad you found the app easy to use and enjoyed speaking with your provider. Your feedback helps us ensure our care stays supportive and simple to navigate. We appreciate you contributing to our Fridays reviews!
The Fridays Team
Because when you order in bulk and decide you don’t want to pay for another 3 month or 6 month subscription they will not give you your remaining refills
Reply from Fridays Health2026-07-14
Hi Jacqueline, we’re sorry for the frustration regarding your refills after choosing not to renew. We want to ensure our program terms are clear and will review this with our team. Please email [email protected] so we can look into your account details and help resolve this for you.
-Fridays Team
Hi Richard, thank you for sharing! We’re so glad you had an excellent experience with your nurse. Our team works hard to provide supportive care, and we’re happy to have you with us for your semaglutide journey. We appreciate the feedback and your trust in our team.
-Fridays Team
So far so good. My meds arrived exactly when they said they would. Injecting was much easier than I had imagined.
Talking within a group support environment, makes this feel so doable.
When listening to more senior members and the goals they have met so far. Next the dietitian / nutritionist Rebecca has given me guidelines and suggestions so that I have the knowledge / tools to get the job done. Let's go!
Reply from Fridays Health2026-08-04
Hi Candias, it’s so wonderful to hear you’re off to such a great start. We love that the group sessions and Rebecca’s guidance are giving you the tools you need. Reading Fridays reviews like yours motivates us to keep providing high quality care. We're excited to support your journey!
-Fridays Team
Dr. Garcias excelente servicio y modo de comunicación
Reply from Fridays Health2026-08-04
Hi Ruth, thank you for taking the time to leave these Fridays reviews. It’s wonderful to hear you had such a positive experience with Dr. Garcia’s communication and service. We'll be sure to share your kind feedback with the rest of the team. We're so happy to have you with us!
-Fridays Team
Hi Besy, thank you so much for the kind words! We’re thrilled to hear you’ve had such a positive experience with us. Our team works hard to provide great care, and it’s wonderful to see it reflected in Fridays weight loss reviews. We appreciate your support and are glad you’re with us!
-Fridays Team
Working with Fridays is a pleasure thank you for all your help
The doctor I worked with truly cares
Reply from Fridays Health2026-08-04
Hi Tammy, we're so happy to hear your doctor made you feel supported. Providing compassionate, personalized care is exactly what we strive for. Thank you for sharing your Fridays reviews; your feedback truly means a lot to our team.
-Fridays Team
And so pleased with the results from Fridays, I don’t feel sick. I don’t feel much different. I just feel content and I get full when I get full and I’m crave anything. I just feel great.
Reply from Fridays Health2026-08-04
Hi Laurie, it’s wonderful to hear you’re feeling content and seeing such great results. Thank you for taking the time to share your Fridays reviews. We’re so glad you’re feeling your best and not experiencing any sickness. We’re here to support you every step of the way!
-Fridays Team
I love talking to a real human. It’s so nice that you know you’re not talking to a robot.
Reply from Fridays Health2026-08-04
Hi Robin, thank you for the kind feedback! We’re so glad you appreciated the personal connection with our team. It’s important that every patient feels heard by a real person. We’ve shared your words internally to keep improving. We value your input in these Fridays reviews and are happy to have you here.
-Fridays Team
I signed of for the year subscription of oral semaglutide. After 3 months, I noticed I had not lost any weight. I requested for my dosage to be increased. They said I would need to see one of their doctors for that.
It has been a month, and they still have not found me an appointment. I receive a message every other day from customer support saying they are still looking for an appointment.
They do not have doctors. I'm trapped on a year payment for something that isn't making a difference, and I can't adjust my medication because they aren't staffed as promised. Pretty sure that's an FDA violation.
Overall, a big disappointment. I told them I would like to cancel and get my money back. They ignored that twice. I'm sure there has to be more people out there like me. We should start a class action suit.
Reply from Fridays Health2026-07-13
Hi Tay, we’re really sorry for the frustration you’ve experienced with your appointments. We understand how important it is to have timely access to providers during your semaglutide treatment. Please email us at [email protected] so we can prioritize your cancellation request and work toward a resolution for you.
-Fridays Team
The doctor was very kind, patient, and understanding.
Reply from Fridays Health2026-08-04
Hi Maggie, thank you for taking the time to review us. We're so happy to hear you felt understood and that your doctor was patient. Our team is dedicated to providing supportive care for every patient. We appreciate you being part of the community and sharing your Fridays reviews!
-Fridays Team
So far I have been very pleased. The nurse practitioner was very thorough. Awaiting my second month of medication.
Reply from Fridays Health2026-08-04
Hi Marguerite, thank you for sharing your feedback. We’re happy to hear your visit with our provider was so thorough. We understand waiting for your weight loss injections is frustrating, and we’re looking into your shipment status now. We'll make sure this is resolved for you quickly.
-Fridays Team
Hi Annie, we’re thrilled to hear you’re happy with the support you’ve received. Thank you for sharing your positive experience! Our team is dedicated to providing quality care throughout your journey. We love seeing Fridays health reviews like yours and are so glad to have you with us.
-Fridays Team
Hi Tami, thanks so much for the kind words. We’re glad you’ve had such a smooth experience with our service and communication. Your feedback is so helpful for others reading Fridays health reviews, and we’re happy to have you with us!
-Fridays Team
