At Fridays Health, our mission is to transform personalized weight management and obesity medicine. As a premier telehealth provider specializing in GLP-1 medications, we guarantee a weight loss journey tailored to your needs. Enjoy unlimited access to our team of dedicated medical experts and a fully bespoke care regimen, including well as support groups and coaching in mental health, nutrition and movement. Your Fridays insurance concierge is able to submit prior authorizations for medications like Ozempic, Mounjaro, Zepbound and Wegovy as well as deliver compounded versions like Semaglutide and Tirzepatide directly to your door from our 503a and 503b certified pharmacy partners. With round-the-clock support from our holistic care team and multiple weekly interactive sessions, Fridays Health delivers a comprehensive telemedicine service aimed at empowering your path to health and well-being. Get started!
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Is Fridays Health legit?
Fridays Health (joinfridays.com) has a 3.5 out of 5 rating on OK.one, based on 207 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 62% rate it 4 stars or higher while 33% give 1 star; The business has replied to 96% of negative reviews; Reviews mostly discuss Customer service, Product, User experience. Last updated 2026-09-05.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the knowledgeable and friendly medical staff, noting that healthcare providers offer truly attentive support, clear explanations, and personalized care during appointments. Many people also appreciate the remarkably smooth telehealth process and fast medication delivery that successfully helps them achieve their personal wellness and weight loss goals.
However, some people mentioned significant issues with customer service, stating that it was extremely difficult to reach representatives and obtain meaningful assistance. Others expressed deep frustration regarding unhelpful automated chat responses, delayed communication, and unexpected changes made to their prescribed medication dosages.
Auto-generated from all reviews of this business. For reference only.
The App does not work most times and I was unable to retrieve my medication information until after it was shipped. The messages or notifications do not appear in my profile, but email only. My video visit was canceled and done via phone prior to our scheduled time because it was not working. It has not been a good experience.
Reply from Fridays Health2026-07-01
Hi Sara, we’re sorry for the technical issues you've experienced with our app and your visit. Feedback from Fridays reviews helps us identify these platform bugs, and we're sharing this with our tech team now. Please reach out to [email protected] so we can help you personally.
-Fridays Team
I was not sure what was happening with my account - chat and talking to a real person clarified the nonissue. Thanks
Reply from Fridays Health2026-07-07
Hi Martha, thanks for sharing your experience. We're glad our team could clear up that account confusion for you. It’s great to know that speaking with a real person made a difference. We appreciate your Fridays reviews as they help us keep improving our support for everyone.
-Fridays Team
Professional staff that's customer oriented, painless experience dealing with Friday. Best money I ever spent. Happy weight loss y'all 🎉🎉🎉🎉🎉
Reply from Fridays Health2026-06-30
Hi Garfield, we're so sorry for the stress these charges have caused you. Our team is looking into this internally to understand what happened with your account. Please reach out to [email protected] so we can address this personally and work toward a solution.
-Fridays Team
June 2026 - This is a highly AI-driven customer experience interface. All of your email sequencing and in-app chat queries are executed by AI bots: any query you make generates dozens of bottomless responses that never really solve your query. You are placated and stroked with cheerful words, plenty of exclamation marks and sycophancy, only to learn when you really need help, that the folks behind the phone numbers will know NOTHING about the endless email sequencing you've already wasted time with. You will have dozens of pretend names cascading your unresolved issue and choking your inbox as your anger slowly mounts. Live support: Video meetings with a "provider" - this is the word they use for the nurse practitioners. Snaps, I've had some very good ones in the seven (7) months of being a Fridays GLP1 consumer. But you cannot select a provider to re-visit the next time, you get who you get when you schedule. I had a provider video-appt with an NP who told me she was just a contractor and couldn't help me, as she sat in a disheveled bedroom piled high with laundry piles, discarded trash, a dog sleeping on her unmade bed and only half of her face in the screen. Horrifying - especially if you're AI exhausted by the bottomless messaging that didn't help you, and then you get "I'm just a contractor and can't really help you with this query you have about why this month's medicine arrived in a bright fuchsia color you've never seen before in your seven months as a customer." Here's the thing. There are three hands with Fridays. The right hand (the team who wants and processes your money). The left hand (the AI-driven email and app-chat bots that are only as helpful as bots can be. And there's a third hand, and that's the hand that has no idea what is going on with the above. The customer experience is not synchronized. You will be told that someone will get back to you with near every query, or who you do get with cannot answer your question. Because we are talking about medicine, thus liability risks across the board for every interaction, you can feel the fear. No one wants to take responsibility to be honest and just provide an answer. Everything gets punted to another layer, another level. Oh you need to message pharmacy. Oh you need to message customer support. Oh you need to message consults. And never in the end did I feel resolve. Or confidence. I cannot wait until my one-year cash payment reaches its one-year mark so I can get the hell out of Dodge. All the TikTok and Insta ambassadors are sweet and compelling and you'll have a sense that choosing Fridays will feel good. It doesn't.
Additionally: see how the Fridays Trustpilot reviews here have a reply from them that warmly encourages us reach out to the same email address? That customer support email is NOT managed by humans. Good luck ever getting anything of pressing concern handled there. What an insult to our intelligence to be given that garbage disposal of an email address.
Reply from Fridays Health2026-06-30
Hi JB, we’re truly sorry for the frustration you’ve felt with our communication and your recent provider visit. We’re escalating your detailed feedback to our leadership team to improve how we sync our care. Please reach out to [email protected] so we can address your medication concerns personally.
-Fridays Team
My experience with Fridays has been a great experience. I would like to thank their employees for their kindness and professionalism. I’m glad to know they are a phone call away as I enter my weight loss journey.
Reply from Fridays Health2026-07-07
Hi Customer, thank you for sharing your experience. We're so glad our team's kindness and professionalism made you feel supported. We’re honored to be by your side and are always just a call away. We appreciate you adding to our Fridays weight loss reviews.
-Fridays Team
I just joined Fridays and already feel so supported. Signing up was very easy. The medicine showed up two days after being approved and I met with my nutritionist for the first time today and got so many helpful tips and tricks. I’m so excited about what’s ahead!
Reply from Fridays Health2026-07-07
Hi Liz, thank you for sharing your experience! We’re so glad you feel supported and that meeting your nutritionist was helpful. It’s great to hear the process for your weight loss injections was quick and easy. We’re thrilled to be part of your progress as you join Fridays and can't wait to see what’s ahead!
-Fridays Team
CON ARTIST. They supposedly start caring for you day one even though all I was trying to do is show proof of my last prescription approved I took my dosage every 2 weeks. They denied it. Then when I ask for my money back. They say no because they were “caring for me.” Talk about horrible customer service. That stealing!!! You provided nothing but inundated emails not accepting proof. That’s not caring. Scam artists!
Reply from Fridays Health2026-06-22
Hi Kelly, we’re sorry for the frustration you’ve had with your refund request and prescription verification. Our team is looking into your account to understand what happened. Please reach out to [email protected] so we can assist you personally and work toward a solution.
-Fridays Team
They not only lost my order and made me jump through so many hoops to get a new order sent, their cancellation process does not adhere to the FTC regulations called Negative Option Rule and thus I was charged for another full subscription with no email notice that I was going to be renewed, no confirmation when I originally tried to cancel, and they refused to refund my subscription despite being unable to continue the program.
Reply from Fridays Health2026-06-23
Hi Can, we’re truly sorry for the frustration you’ve experienced with your order and the cancellation process. It’s concerning to hear about these difficulties, and we want to ensure your concerns are addressed. Please reach out to us at [email protected] so we can look into your account and help find a resolution.
-Fridays Team
I love it, easy access and quick delivery. Everytime I have a question the team is quick with their response and it is very convenient
Reply from Fridays Health2026-06-24
Hi Yadi, thank you for sharing. It’s wonderful to hear you’re enjoying the quick delivery and our team's support. We’re committed to keeping your experience convenient and stress-free. We love seeing positive Fridays weight loss reviews like yours. We’re here to keep supporting your journey!
The Fridays Team
She is an amazing person I feel very confident and comfortable very easy to talk with her and very supportive and very understanding
Reply from Fridays Health2026-07-07
Hi Heidaliz, thank you for taking the time to share your experience. We’re thrilled you felt so supported and comfortable during your visit. It’s wonderful to see such positive Fridays reviews regarding our team. We’ll be sure to share your kind words internally. We’re so glad to have you with us!
-Fridays Team
I found my consultant very helpful and informative! I look forward to my next appointment!
Reply from Fridays Health2026-07-07
Hi Debbie, we’re so glad your consultant was helpful! It’s great to hear you’re looking forward to your next appointment. Thank you for sharing your experience in these Fridays reviews. We’re excited to continue supporting you on your health journey.
-Fridays Team
Very good liquid gold, nice people and questions answered quick.
Reply from Fridays Health2026-07-08
Hi Taylor, thank you for sharing your experience with our weight loss injections. It’s great to hear you’re finding our team so helpful and responsive. We’re glad you’re happy with your progress and will keep providing the support you need. We're always here if you have more questions.
-Fridays Team
I never have any problem with Fridays. They always help me 24/7. I lost 47 pounds in four months and a half. I’m so happy with my body today. Thank you so much.
Reply from Fridays Health2026-07-07
Hi Alejandra, we’re so happy for you and your incredible 47 pound progress! It’s wonderful that you’re feeling confident in your body today. Thank you for the kind words about our 24/7 support. We love seeing success stories like yours in our Fridays weight loss reviews and are honored to be part of your journey.
-Fridays Team
My nurse was very kind and caring. She went out of her way to help me with all my questions.
Reply from Fridays Health2026-07-07
Hi Bonita, thank you for sharing! We’re so happy your nurse was kind and caring while helping with your questions. We’ll share your kind words with our clinical team. We appreciate your Fridays reviews and are always here to support your journey.
-Fridays Team
Easy to navigate, great customer service and support and fast delivery.
Reply from Fridays Health2026-07-07
Hi there, we’re so happy to hear that navigating our site was easy and your delivery arrived fast. Thank you for the kind words about our support team. We’re here to make sure your journey stays smooth and supportive. It’s great to see positive Fridays reviews like yours as we support your health goals!
-Fridays Team
Everything was explained clearly, the meeting was efficient and I came away hopeful
Reply from Fridays Health2026-07-07
Hi John, thanks for sharing. We're so glad your meeting was clear and left you feeling hopeful. Our team is here to support you as you move forward with your health goals. It's great to see positive Fridays weight loss reviews like yours that help others feel confident.
-Fridays Team
great company with great customer service. They help you all along the way with a weight management journey
Reply from Fridays Health2026-07-07
Hi David, thanks for sharing your experience. We’re so happy to hear you’ve felt supported throughout your weight management journey. Our team loves helping people reach their goals every step of the way. It's wonderful to see positive Fridays weight loss reviews like yours.
-Fridays Team
Hi Kristin, we’re so glad to hear you’re having such a positive experience with us! Thank you for taking the time to share your kind words in your Fridays reviews. We’re dedicated to providing the best possible care on your journey and are happy to have you in our community.
-Fridays Team
All my questions were answered. Good customer service.
Reply from Fridays Health2026-07-07
Hi Lynn, thank you for sharing your experience. We’re so glad to hear our team answered all your questions and provided great service. It’s wonderful to see positive Fridays health reviews like yours. We’re here to support you every step of the way!
-Fridays Team
It’s been 5 weeks. I lost one lb. The food cravings aka food noise is less. I was hoping it would help with inflammation. So far I am not seeing any real difference i this semaglutide
Reply from Fridays Health2026-06-17
Hi Jackie, thank you for sharing your five-week update. We’re glad the food noise has decreased, though we understand wanting to see more progress with inflammation and weight. Every body responds to semaglutide differently. We’ll share your feedback with our team to ensure you’re getting the right support for your goals.
The Fridays Team
